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Redirect request

Do not request redirects for content not under your department's purview. If a website URL is changed or removed, only the content owner can request a redirect related to that URL.

  1. Determine redirect type(s) required 
  2. Download and complete  (excel file) redirect spreadsheet 
  3. Review guidelines and redirect order
  4. Remove old URLs and create new URLs before redirects are implemented.
  • Redirects are removed after six months
  • PDF and DAM assets cannot be redirected
  • Maximum number of redirects per site is 10
  • If a large number of redirects (> 40) are submitted, this work effort may become a chargeable item if significant troubleshooting is required.
  • Site authors are responsible for testing all redirects after implementation.
  • A 'file to file' redirect must supersede a 'replace multiple' redirect that includes its main folder - See redirect order
  • Using Google Analytics? Consult with University Relations before submitting redirect requests.

Redirects must be listed in a specific order:

In your redirect list, if a main page is listed before its children, it will overwrite the children.  If you provide redirects in the wrong sequence, conflicts are inevitable. Children must be listed BEFORE the main page in your list of redirects.

Sequence matters

Provide the redirect list in a specific order with children before main pages

Example, where (a) and (b) are children of main page (c):

(a) torontomu.ca/campusfacilities/departments/help-desk/* ->  torontomu.ca/facilities-management-development/contact/    

(b) torontomu.ca/campusfacilities/random-filename  ->  torontomu.ca/facilities-management-development/random-filename   

(c) torontomu.ca/campusfacilities/*  ->  torontomu.ca/facilities-management-development/service-requests  

Do not include index.html or .html in source or target URL

In our current system configuration, all of the following are the same file: 

campusfacilities = campusfacilities.html = campusfacilities/index.html 

The request should look like this: 

torontomu.ca/campusfacilities/*  -> torontomu.ca/new-site-name

We cannot redirect the same file to different targets. That is, you cannot include the following in addition to the example above:

torontomu.ca/campusfacilities/index.html  -> torontomu.ca/new-site-name/file-1.html

torontomu.ca/campusfacilities.html  ->  torontomu.ca/new-site-name/child/file-eight.html

Avoid submitting redirects that create an endless loop

The following redirect will create an infinite loop as the destination will match the condition "learn" and continue to redirect in an infinite loop.

torontomu.ca/learn -> torontomu.ca/learning

To break the loop a "/" must be added to the end of the redirect: torontomu.ca/learn/

Redirect options

Redirect request form

Redirects are implemented from 8 to 9 a.m.
Exception: Redirects associated with a website release.

TWO business days notice is required to schedule redirects.
FIVE days notice is required for redirects associated with a website release.

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Request one redirect:

 
 
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 Direct page to page (301)
 Replace multiple (301)
 Wildcard (301)
 Remove Redirect(s)

More than one redirect?

Add multiple redirects to the  (excel file) redirect spreadsheet and upload it below.

 
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 One month
 Three months
 Six months [maximum allowed]
 
If redirects need to be implemented after a website release, include the 'RWS-XXX' ticket number, release date, and/or new site name in the field above.
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