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Digital Publishing offers free support year-round for all issues and bugs related to core AEM templates and components. We aim to respond to all queries within 24 hours.
- Time: 6-8 a.m.
- Days: Wednesday (Development), Thursdays (Production)
- Frequency: Bi-weekly
AEM may not be available during maintenance periods.
Custom code not supported in AEM
Digital Publishing supports issues related to the AEM system, core templates and components.
Page templates do not permit the inclusion of CSS or external scripts. This reduces issues related to non-CMS code. If you have still have a site with custom code, please contact your developer before submitting your issue.