Multi-Factor Authentication for Microsoft Office 365
Multi-factor authentication (MFA) is a security control that adds an additional layer of security to protect your online account. If you’ve been prompted to set up MFA on your Microsoft Office 365 account, this page will guide you through the process.
6. On the Microsoft Authenticator app screen, click Next.
7. From your mobile phone, open the Google Authenticator app. Add a new account and choose Scan barcode. Scan the QR code and click Next.
8. A six-digit code will display on your phone. Enter the code on the Microsoft Authenticator app screen and click Next.
9. To complete your MFA setup, click Done.
Note: If you’re installing Google Authenticator on more than one mobile device, you will need to repeat the setup process for each device but the same QR code can be used for multiple devices.
Signing in with Google Authentication
On your next login, you will be prompted for a six-digit code. Open your Google Authenticator app, enter the six-digit code for your Microsoft account and click Verify.
5. To continue setup for Microsoft Authenticator, please download the Microsoft Authenticator app on your mobile device from the Google Play or Apple App Store.
Once installed, click Next on the Microsoft “Keep your account secure” on your PC screen.
Note: If you do not have a smartphone, you can select “I want to set up a different method” and choose another option.
Note: If you’re installing Microsoft Authenticator on more than one mobile device, you will need to repeat the setup process again using a different QR code for each device.
Once signed in, you can choose to add a security key as second factor by clicking Add a method and selecting the Security key option in the drop-down menu. Please note FIDO2 key is required.
Getting back access to your Microsoft account or if you see an error "You don't have access to this"
If you see the error message "Your sign-in was successful but you don't have permission to access this resource"
1. Log into the my.torontomu.ca portal with your username and password. 2. In the Self Service box, click Personal Account. 3. Find the Security section, click Microsoft Multi-Factor Authentication. 4. From here, click Proceed to Microsoft MFA Setup and your Microsoft account will automatically be reactivated.
Note: If you continue to see an error message, sign out and sign back into your Microsoft account.