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Generic User Account

If you are a Toronto Metropolitan University employee with authorization from a dean, chair or director, you can sponsor a new generic account for access to online resources or extend access for an existing account.

There are many online resources available depending on your role or online identity.

Sponsoring Generic Accounts

To request a generic account:

  1. Log in to
  2. Under the Self Service section, select Guest and Generic Accounts.
  3. Select Request Generic Account, complete and submit the form. 
  4. Computing and Communications Services (CCS) will verify the request with your authorization contact by email before creating the generic account sign-in credentials.
  5. The CCS Help desk will notify you when the account has been created. Please allow 24 hours for the creation.

If any account changes need to take place, contact the CCS Help Desk at or 416-979-5000, ext. 556806.

For more information, see the Generic Accounts FAQ page.