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CCS Scheduled Maintenance and Outages

Preventative Maintenance includes a variety of activities necessary to keep information and technology services running, such as software patches, fixes and upgrades, hardware upgrade. Additional outages may occur as a result of unforeseen hardware or software issues. In these cases, CCS strives to provide as much notice as possible.

No alternate service will be available if a system or an application is not available due to the scheduled maintenance or outage, unless explicitly indicated in the table below for the particular system/application.

Scheduled Changes

Application/Service
 Recurring Maintenance  Scheduled Maintenance
Adobe AEM                                     
           

Every Thursday from 6 a.m. - 8:30 a.m. 

  
Alfresco (ChooseTMU Applicant Portal) Daily 4 a.m. - 5 a.m.  

CFAPS

 Last Friday of each month 6 a.m. - 8 a.m.
Citrix N/A  
eHR N/A  
Learning Management System Every Friday 6 a.m. - 8 a.m.

my.torontomu portal

 Every Friday 6 a.m. - 8 a.m.  
OneCard N/A  
MyServiceHub Daily midnight - 1:15 a.m.  
RMS, Account activation and Self Service Every Friday 6 a.m. - 8 a.m  
TMU-VPN

N/A

  
FIS Daily 10:45 p.m. - 1:05 a.m.

 
ServiceNow    
Virtual Applications Daily 2:30 a.m. - 3 a.m.  

Additional Scheduled Changes

  • Thursday, December 18, 6:00 a.m. to 8:00 a.m. 
    Updating network hardware.
    User Impact: None expected. 
  • Monday, December 22, 9:00 a.m. to 5:00 p.m. 
    Upgrading network switches for KHSE - 2nd and 3rd floors.
    User Impact: Network devices will be disconnected at KHSE 2nd and 3rd floors for this upgrade. No service impact since there’re no activities on these floors during this time.
  • Monday, December 22, 9:00 a.m. to 5:00 p.m. 
    Upgrading network switches for SBB - 2nd floor.
    User Impact: Network devices will be disconnected at SBB 2nd floor for this upgrade. No service impact since there’re no activities on these floors during this time.
  • Friday, December 26, 10:00 p.m. to Saturday, December 27, 8:00 a.m. 
    Upgrading network switches.
    User Impact: No outage is expected due to redundancy.
  • Monday, December 29, 4:00 a.m. to 6:00 a.m. 
    Network upgrade for SoM.
    User Impact: An outage is expected for up to 5 minutes per switch. This was communicated to SOM management and security, all parties are aware.
  • Monday, December 29, 9:00 a.m. to 5:00 p.m.  
    Upgrading TRS-2nd floor network switches.
    User Impact: Network devices will be disconnected.
  • Friday, January 2, 10:00 p.m. to Saturday, January 3, 8:00 a.m. 
    Upgrading network switches.
    User Impact: No outage is expected due to redundancy.

  • Tuesday, January 20, 2026, 8 a.m. to 9 a.m.     
    Renaming Online Courses and Organizations portlet to Learning Management Systems on my.torontomu portal.
    User Impact: None expected.

 Please email jbhathal@torontomu.ca and restiani@torontomu.ca to report completion, postponement or cancellation of any change.

Select here for Previous Changes.