January 2026

Changes from 12/31/2025 to 01/07/2026

Thursday, December 18, 6:00 a.m. to 8:00 a.m. - completed
Updating network hardware.
User Impact: None expected.
Monday, December 22, 9:00 a.m. to 5:00 p.m. - completed
Upgrading network switches for KHSE - 2nd and 3rd floors.
User Impact: Network devices will be disconnected at KHSE 2nd and 3rd floors for this upgrade. No service impact since there’re no activities on these floors during this time.
Monday, December 22, 9:00 a.m. to 5:00 p.m. - completed
Upgrading network switches for SBB - 2nd floor.
User Impact: Network devices will be disconnected at SBB 2nd floor for this upgrade. No service impact since there’re no activities on these floors during this time.
Friday, December 26, 10:00 p.m. to Saturday, December 27, 8:00 a.m. - completed
Upgrading network switches.
User Impact: No outage is expected due to redundancy.
Monday, December 29, 4:00 a.m. to 6:00 a.m. - completed
Network upgrade for SoM.
User Impact: An outage is expected for up to 5 minutes per switch. This was communicated to SOM management and security, all parties are aware.
Monday, December 29, 9:00 a.m. to 5:00 p.m. - completed
Upgrading TRS-2nd floor network switches.
User Impact: Network devices will be disconnected.
Friday, January 2, 10:00 p.m. to Saturday, January 3, 8:00 a.m. - completed
Upgrading network switches.
User Impact: No outage is expected due to redundancy.

Thursday, January 8, 6:30 a.m. to 8:00 a.m. - completed
Applying assorted fixes and features to Adobe AEM.
User Impact: AEM author production needs to be restarted between 6:30 a.m. and 8:30 a.m. https://www.torontomu.ca won't be affected.
Tuesday, January 13, 8:00 a.m. to 8:30 a.m. - completed
Updating Content 7 web client.
User Impact: Impact to all Content 7 web client users - the desktop client will remain up.
Wednesday, January 14, 8:00 a.m. to 9:00 a.m. - completed
Updating ColdFusion.
User Impact:All Coldfusion apps will be down on production during this outage.

Friday, January 16, 7:00 a.m. to 8:00 a.m. - completed
Updating RMS.
User Impact: Access to Activation, Self Service and RMS Admin will be intermittent during this period.
Friday, January 16, 7:15 a.m. to 7:30 a.m. - completed
Updating SQL server.
User Impact: Impact on end users whose apps need MySQL server support -they have been notified about the outrage.
Friday, January 16, 7:30 a.m. to 7:45 a.m. - completed
Updating SQL server.
User Impact: Impact on end users whose apps need MySQL server support -they have been notified about the outrage.
Friday, January 16, 7:30 a.m. to 8:00 a.m. - completed
Updating EHub services.
User Impact: EHub Cost Center services, HR Employee Supervisors and Active Employee Job Information services will not be available for a few minutes.
Friday, January 16, 10:15 a.m. to 10:30 a.m. - completed
Updating SQL server.
User Impact: Impact on end users whose apps need MySQL server support -they have been notified about the outrage.
Tuesday, January 20, 2026, 8 a.m. to 9 a.m. - completed
Renaming Online Courses and Organizations portlet to Learning Management Systems on my.torontomu portal.
User Impact: None expected.

Thursday, January 22, 6:30 a.m. to 8:00 a.m. - completed
Applying assorted fixes and features to Adobe AEM.
User Impact: AEM author production needs to be restarted between 6:30 a.m. and 8:30 a.m. https://www.torontomu.ca won't be affected.
Thursday, January 22, 10:00 a.m. to 10:30 a.m. - completed
Updating eAccounts.
User Impact: None expected.
Friday, January 23, 7:00 a.m. to 7:30 a.m. - completed
Updating SQL server.
User Impact: During upgrading, Benchmarkdb, Bitsight databases are not available, end users whose apps need MySQL server support have been notified about the outrage.