January 2026

Changes from 12/31/2025 to 01/07/2026

Thursday, December 18, 6:00 a.m. to 8:00 a.m. - completed
Updating network hardware.
User Impact: None expected.
Monday, December 22, 9:00 a.m. to 5:00 p.m. - completed
Upgrading network switches for KHSE - 2nd and 3rd floors.
User Impact: Network devices will be disconnected at KHSE 2nd and 3rd floors for this upgrade. No service impact since there’re no activities on these floors during this time.
Monday, December 22, 9:00 a.m. to 5:00 p.m. - completed
Upgrading network switches for SBB - 2nd floor.
User Impact: Network devices will be disconnected at SBB 2nd floor for this upgrade. No service impact since there’re no activities on these floors during this time.
Friday, December 26, 10:00 p.m. to Saturday, December 27, 8:00 a.m. - completed
Upgrading network switches.
User Impact: No outage is expected due to redundancy.
Monday, December 29, 4:00 a.m. to 6:00 a.m. - completed
Network upgrade for SoM.
User Impact: An outage is expected for up to 5 minutes per switch. This was communicated to SOM management and security, all parties are aware.
Monday, December 29, 9:00 a.m. to 5:00 p.m. - completed
Upgrading TRS-2nd floor network switches.
User Impact: Network devices will be disconnected.
Friday, January 2, 10:00 p.m. to Saturday, January 3, 8:00 a.m. - completed
Upgrading network switches.
User Impact: No outage is expected due to redundancy.

Thursday, January 8, 6:30 a.m. to 8:00 a.m. - completed
Applying assorted fixes and features to Adobe AEM.
User Impact: AEM author production needs to be restarted between 6:30 a.m. and 8:30 a.m. https://www.torontomu.ca won't be affected.
Tuesday, January 13, 8:00 a.m. to 8:30 a.m. - completed
Updating Content 7 web client.
User Impact: Impact to all Content 7 web client users - the desktop client will remain up.
Wednesday, January 14, 8:00 a.m. to 9:00 a.m. - completed
Updating ColdFusion.
User Impact:All Coldfusion apps will be down on production during this outage.

Friday, January 16, 7:00 a.m. to 8:00 a.m. - completed
Updating RMS.
User Impact: Access to Activation, Self Service and RMS Admin will be intermittent during this period.
Friday, January 16, 7:15 a.m. to 7:30 a.m. - completed
Updating SQL server.
User Impact: Impact on end users whose apps need MySQL server support -they have been notified about the outrage.
Friday, January 16, 7:30 a.m. to 7:45 a.m. - completed
Updating SQL server.
User Impact: Impact on end users whose apps need MySQL server support -they have been notified about the outrage.
Friday, January 16, 7:30 a.m. to 8:00 a.m. - completed
Updating EHub services.
User Impact: EHub Cost Center services, HR Employee Supervisors and Active Employee Job Information services will not be available for a few minutes.
Friday, January 16, 10:15 a.m. to 10:30 a.m. - completed
Updating SQL server.
User Impact: Impact on end users whose apps need MySQL server support -they have been notified about the outrage.
Tuesday, January 20, 2026, 8 a.m. to 9 a.m. - completed
Renaming Online Courses and Organizations portlet to Learning Management Systems on my.torontomu portal.
User Impact: None expected.

Thursday, January 22, 6:30 a.m. to 8:00 a.m. - completed
Applying assorted fixes and features to Adobe AEM.
User Impact: AEM author production needs to be restarted between 6:30 a.m. and 8:30 a.m. https://www.torontomu.ca won't be affected.
Thursday, January 22, 10:00 a.m. to 10:30 a.m. - completed
Updating eAccounts.
User Impact: None expected.
Friday, January 23, 7:00 a.m. to 7:30 a.m. - completed
Updating SQL server.
User Impact: During upgrading, Benchmarkdb, Bitsight databases are not available, end users whose apps need MySQL server support have been notified about the outrage.

Thursday, January 29, 9:00 a.m. to 2:00 p.m. - completed
Updating XMFax (XMedius).
User Impact: All users will be unable to access the system (SendFax and Web Interface).
Friday, January 30, 7:00 a.m. to 8:00 a.m. - completed
Updating TMU's Resource and Identity Management System.
User Impact: Access to Activation, Self Service, Admin and Web Services will be intermittent during this period.
Saturday, January 31, 11:00 p.m. to Sunday, February 1, 1:00 a.m. - completed
Updating RMS servers.
User Impact: RMS Activation, Self Service and Admin will be unavailable during the downtime.
Sunday, February 1, 12:00 a.m. to 2:00 a.m. - completed
Updating CAS servers.
User Impact: Access to all CAS and uPortal instances will be unavailable. Google Workspace, eHR, TMU-VPN, MyServiceHub and D2L cannot accept new login during the downtime.
Sunday, February 1, 8:00 a.m. to 4:00 p.m. - completed
Updating MyServiceHub & eHR.
User Impact:
1) No outage to MyServiceHub production. Brief outage for non-prod. environments.
2) eHR production brief outage (15 mins) for web services only and for non-prod. environments.