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CCS Scheduled Maintenance and Outages

Preventative Maintenance includes a variety of activities necessary to keep information and technology services running, such as software patches, fixes and upgrades, hardware upgrade. Additional outages may occur as a result of unforeseen hardware or software issues. In these cases, CCS strives to provide as much notice as possible.

No alternate service will be available if a system or an application is not available due to the scheduled maintenance or outage, unless explicitly indicated in the table below for the particular system/application.

Scheduled Changes

Application/Service
 Recurring Maintenance  Scheduled Maintenance
Adobe AEM                                     
           

Every Thursday from 6 a.m. - 8:30 a.m. 

  
Alfresco (ChooseTMU Applicant Portal) Daily 4 a.m. - 5 a.m.  

CFAPS

 Last Friday of each month 6 a.m. - 8 a.m.
Citrix N/A  
eHR N/A  
Learning Management System Every Friday 6 a.m. - 8 a.m.

my.torontomu portal

 Every Friday 6 a.m. - 8 a.m.  
OneCard N/A  
MyServiceHub Daily midnight - 1:15 a.m.  
RMS, Account activation and Self Service Every Friday 6 a.m. - 8 a.m

Monday, December 15, 7:00 a.m. to 8:00 a.m. 
Updating TMU's Resource and Identity Management System.
User Impact: Access to Activation, Self Service, Admin and Web Services will be intermittent during this period.
TMU-VPN

N/A

  
FIS Daily 10:45 p.m. - 1:05 a.m.

 
ServiceNow    
Virtual Applications Daily 2:30 a.m. - 3 a.m.  

Additional Scheduled Changes

  • Wednesday, December 10, 4:30 p.m. to 6:30 p.m. 
    Updating Resolve application.
    User Impact: Client is aware and has approved the activities.
  • Friday, December 12, 7:00 a.m. to 10:00 a.m. 
    Updating SAS licensing.
    User Impact: None expected.
  • Sunday, December 14, 8:00 a.m. to 12:00 p.m. 
    Updating BPEL application.
    User Impact: BPEL application will be down during the change. Finance will not be able to exchange information through BPEL services during the BPEL downtime.
  • Monday, December 15, 7:00 a.m. to 10:00 a.m. 
    Updating Solidworks licensing.
    User Impact: Users won't be able to launch software during upgrade.
  • Tuesday, December 16, 7:00 a.m. to 10:00 a.m. 
    Updating SPSS licensing.
    User Impact: Users won't be able to use SPSS Statistics.
  • Tuesday, December 16, 8:00 a.m. to 8:30 a.m. 
    Updating Constituo.
    User Impact: Chang School international applications will be paused for the duration of the downtime.  CCS is working with RO to coordinate - RO is responsible for any needed communication.
  • Tuesday, December 16, 8:10 a.m. to 8:20 a.m.   
    Updating UPO server.
    User Impact: During upgrading, UPO databases/tables are not available, end users have been notified.

  • Monday, December 29, 9:00 a.m. to 5:00 p.m.  
    Upgrading TRS-2nd floor network switches.
    User Impact: Network devices will be disconnected.
  • Tuesday, January 20, 2026, 8 a.m. to 9 a.m.     
    Renaming Online Courses and Organizations portlet  to Learning Management Systems on my.torontomu portal.
    User Impact: None expected.

 Please email jbhathal@torontomu.ca and restiani@torontomu.ca to report completion, postponement or cancellation of any change.

Select here for Previous Changes.