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CCS Scheduled Maintenance and Outages

Preventative Maintenance includes a variety of activities necessary to keep information and technology services running, such as software patches, fixes and upgrades, hardware upgrade. Additional outages may occur as a result of unforeseen hardware or software issues. In these cases, CCS strives to provide as much notice as possible.

No alternate service will be available if a system or an application is not available due to the scheduled maintenance or outage, unless explicitly indicated in the table below for the particular system/application.

Scheduled Changes

Application/Service
 Recurring Maintenance  Scheduled Maintenance
Adobe AEM                                     
           

Every Thursday from 6 a.m. - 8:30 a.m. 

  

Thursday, January 8, 6:30 a.m. to 8:00 a.m. 
Applying assorted fixes and features to Adobe AEM.
User Impact: AEM author production needs to be restarted between 6:30 a.m. and 8:30 a.m. https://www.torontomu.ca won't be affected.
Alfresco (ChooseTMU Applicant Portal) Daily 4 a.m. - 5 a.m.  

CFAPS

 Last Friday of each month 6 a.m. - 8 a.m.
Citrix N/A  
eHR N/A  
Learning Management System Every Friday 6 a.m. - 8 a.m.

my.torontomu portal

 Every Friday 6 a.m. - 8 a.m.  
OneCard N/A  
MyServiceHub Daily midnight - 1:15 a.m.  
RMS, Account activation and Self Service Every Friday 6 a.m. - 8 a.m  
TMU-VPN

N/A

  
FIS Daily 10:45 p.m. - 1:05 a.m.

 
ServiceNow    
Virtual Applications Daily 2:30 a.m. - 3 a.m.  

Additional Scheduled Changes

  • Tuesday, January 13, 8:00 a.m. to 8:30 a.m. 
    Updating Content 7 web client.
    User Impact: Impact to all Content 7 web client users - the desktop client will remain up. 
  • Wednesday, January 14, 8:00 a.m. to 9:00 a.m. 
    Updating ColdFusion.
    User Impact:All Coldfusion apps will be down on production during this outage. 

  • Tuesday, January 20, 2026, 8 a.m. to 9 a.m.      
    Renaming Online Courses and Organizations portlet  to Learning Management Systems on my.torontomu portal.
    User Impact: None expected.
  • Saturday, February 14, 8:00 a.m. to 12:00 p.m. 
    Updating eHR.
    User Impact:
    1) eHR Production and all related services will be down during the outage on Saturday.
    2) All non-production environments will have a brief outage on Sunday February 15th.

 Please email jbhathal@torontomu.ca and restiani@torontomu.ca to report completion, postponement or cancellation of any change.

Select here for Previous Changes.