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Generic User Account

If you are a Toronto Metropolitan University employee with authorization from a dean, chair or director, you can sponsor a new generic account for access to online resources or extend access for an existing account.

There are many online resources available depending on your role or online identity.

Sponsoring Generic Accounts

To request a generic account:

  1. Log in to the my.torontomu portal.
  2. Under the Self Service section, select Guest and Generic Accounts.
  3. Select Request Generic Account and follow the prompts to submit the form.
  4. Before creating the generic account, Computing and Communications Services (CCS) will verify the request with your authorization contact via email.
  5. If approved, CCS will notify you once the account is created.

If you need to make any account changes, please contact the Computing and Communications Services (CCS) Help Desk via the IT Help portal, help@torontomu.ca or 416-979-5000, ext. 556840 (students) or ext. 556806 (employees).

For more information, see the Generic Accounts FAQ page.