Adding Your Biometics for Two-Factor Logins
You have the option of adding physical biometrics such as your fingerprint or facial recognition to verify your identity for two-factor logins. It is a feature that may be particularly helpful for those with disabilities affecting dexterity or motor functioning.
This page outlines instructions for setting up biometrics for your TMU account using the Windows Hello and Apple Touch ID biometrics systems.
How to set up biometrics for your TMU account
- Log in to the my.torontomu portal with your username and password.
- In the Self Service box, click Personal Account.
- Under the Security section, click Two-Factor Authentication.
- Find the Security keys and biometrics section and click the Add key or biometrics link.
- On this page, use the text box to enter a name for your biometric ID.
Be sure to select the radio button for On device keys (Windows Hello, Face ID, Touch ID, Biometrics) before clicking the Add key or biometrics button to proceed. - Next, you will be prompted by your browser or operating system (OS) to complete your biometrics setup. Please follow the on-screen prompts to complete your setup.
Operating system and browser compatibility with biometrics
Note that every web browser and operating system differs in the way they interact with biometrics systems. The sections below outline compatibility for select operating system and browser combinations.
Computer operating systems and browsers
Select computer operating system and browser combinations have been tested by CCS for compatibility with biometrics logins on a TMU account.
The table below outlines whether this device and operating system is compatible for biometrics logins on a TMU account when paired with the following browsers:
| Browser | Compatibility with biometrics on a TMU account |
| Safari 15 | Compatible |
| Google Chrome 94 | Compatible |
| Microsoft Edge 94 | Compatible |
| Mozilla Firefox 92 | Not compatible |
Please note:
- Each individual browser requires you to set up biometrics for use with TMU logins separately.
- If you use Google Chrome or Microsoft Edge, clearing your password and sign-in data will also remove your TMU biometrics settings in the browser.
The table below outlines whether this device and operating system is compatible for biometrics logins on a TMU account when paired with the following browsers:
| Browser | Compatibility with biometrics on a TMU account |
| Safari 15.1 | Not compatible |
| Google Chrome 96 | Compatible |
| Microsoft Edge 95 | Compatible |
| Mozilla Firefox 94 | Not compatible |
Please note:
- Each individual browser requires you to set up biometrics for use with TMU logins separately.
- If you use Google Chrome or Microsoft Edge, clearing your password and sign-in data will also remove your TMU biometrics settings in the browser.
The table below outlines whether this device and operating system is compatible for biometrics logins on a TMU account when paired with the following browsers:
| Browser | Compatibility with biometrics on a TMU account |
| Google Chrome 95 | Compatible |
| Microsoft Edge | Compatible |
| Mozilla Firefox | Compatible |
Please note:
- On a PC that offers the Windows Hello biometrics system, all three types of biometrics recognition using facial recognition, fingerprints or a pin will work with TMU logins.
- Some PC cameras are not equipped for use with facial recognition biometrics.
The table below outlines whether this device and operating system is compatible for biometrics logins on a TMU account when paired with the following browsers:
| Browser | Compatibility with biometrics on a TMU account |
| Google Chrome 95 | Compatible |
| Microsoft Edge | Compatible |
| Mozilla Firefox | Compatible |
Please note:
- On a PC that offers the Windows Hello biometrics system, all three types of biometrics recognition using facial recognition, fingerprints or a pin will work with TMU logins.
- Some PC cameras are not equipped for use with facial recognition biometrics.
Mobile device and tablet operating systems and browsers
Select computer operating system and browser combinations have been tested by CCS for compatibility with biometrics logins on a TMU account.
The table below outlines whether this device and operating system is compatible for biometrics logins on a TMU account when paired with the following browsers:
| Browser | Compatibility with biometrics on a TMU account |
| Safari 15 | Compatible |
| Google Chrome 95 | Compatible |
The table below outlines whether this device and operating system is compatible for biometrics logins on a TMU account when paired with the following browsers:
| Browser | Compatibility with biometrics on a TMU account |
| Safari 15 | Compatible |
| Google Chrome 95 | Compatible |
| Microsoft Edge 95 | Compatible |
| Mozilla Firefox 39 | Compatible |
The table below outlines whether this device and operating system is compatible for biometrics logins on a TMU account when paired with the following browsers:
| Browser | Compatibility with biometrics on a TMU account |
| Safari 15 | Compatible |
| Google Chrome 95 | Compatible |
| Microsoft Edge 95 | Compatible |
| Mozilla Firefox 39 | Compatible |
The table below outlines whether this device and operating system is compatible for biometrics logins on a TMU account when paired with the following browsers:
| Browser | Compatibility with biometrics on a TMU account |
| Safari | Not Compatible |
| Google Chrome | Not Compatible |
The table below outlines whether this device and operating system is compatible for biometrics logins on a TMU account when paired with the following browsers:
| Browser | Compatibility with biometrics on a TMU account |
| Google Chrome 96 | Compatible |
| Microsoft Edge 95 | Compatible |
| Mozilla Firefox 94 | Compatible |
The table below outlines whether this device and operating system is compatible for biometrics logins on a TMU account when paired with the following browsers:
| Browser | Compatibility with biometrics on a TMU account |
| Google Chrome 95 | Compatible |