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October 2025

Changes from 10/01/2025 to 10/08/2025

  • Thursday, October 2, 6:00 a.m. to 10:00 a.m. - completed    
    Updating AEM production.
    User Impact: AEM Author Production will not be available during this time period. The www.torontomu.ca will not be impacted as servers will be updated one leg at a time.
  • Friday, October 3, 9:00 a.m. to 10:00 a.m. - completed    
    Updating WordPress-Pagely certificate.
    User Impact: No user impact expected.
  • Friday, October 3, 9:00 a.m. to 10:00 a.m. - completed    
    Updating the Student payment system application.
    User Impact: The student payment application will be down during this time.

Changes from 10/08/2025 to 10/15/2025

  • Thursday, October 9, 8:00 a.m. to 8:30 a.m. - completed
    Upgrading Constituo Satellite.
    User Impact: Chang School international applications will be paused for the duration of the downtime. CCS is working with RO to coordinate - RO is responsible for any needed communication.
  • Friday, October 10, 6:30 a.m. to 7:30 a.m. - completed
    Updating CAS software.
    User Impact: Access to CAS may be intermittent during this period.
  • Friday, October 10, 7:00 a.m. to 8:00 a.m. - completed
    Update TMU's Resource and Identity Management System.
    User Impact: Access to Activation, Self Service, Admin and Web Services will be intermittent during this period.

Changes from 10/15/2025 to 10/22/2025

  • Thursday, October 16, 9:00 p.m. to Friday, October 17, 8:00 a.m. - completed    
    Updating settings for campus printing application.
    User Impact: Printing might be down intermittently.
  • Friday, October 17, 7:00 a.m. to 8:00 a.m. - completed     
    Update cybersecurity awareness month pop ups on my.torontomu portal.
    User Impact: No user impact.
  • Tuesday, October 21, 8:00 a.m. to 3:00 p.m. - completed    
    Upgrading Content 7.
    User Impact: All Content 7 users will be unable to access Content 7 client and web.  In addition, student document uploads will be down during the upgrade. 
  • Wednesday, October 22, 10:00 a.m. to 11:00 a.m. - completed    
    Upgrading XMFax.
    User Impact: XMFax System will be down for a brief moment.

Changes from 10/22/2025 to 10/29/2025

  • Thursday, October 23, 6:30 a.m. to 8:30 a.m. - completed
    Applying assorted fixes and features to Adobe AEM.
    User Impact: AEM author production needs to be restarted between 6:30 a.m. and 8:30 a.m.
    https://www.torontomu.ca won't be affected.
  • Thursday, October 23, 8:00 a.m. to 9:00 a.m. - completed
    Updating ColdFusion.
    User Impact: All Coldfusion apps will be down on production during this outage.
  • Thursday, October 23, 10:00 p.m. to 10:30 p.m. - completed
    Updating GlobalProtect.
    User Impact: GlobalProtect will automatically update on users' machines.
  • Friday, October 24, 7:00 a.m. to 8:00 a.m. - completed
    Updating TMU’s Resource and Identity Management System.
    User Impact: Access to Activation, Self Service, Admin and Web Services will be intermittent during this period.
  • Saturday, October 25, 12:00 a.m. to Tuesday, October 28, 1:00 a.m. - completed
    Updating MyServiceHub.
    User Impact: MyServiceHub production & UAT and all related services will be down during the outage.
  • Saturday, October 25, 12:00 a.m. to Tuesday, October 28, 1:30 a.m. - completed
    Content 7 outage.
    User Impact: No access to Content 7 on production during this outage.
  • Sunday, October 26, 9:00 a.m. to 5:00 p.m. - completed
    Upgrading SCC 1st floor network switches.
    User Impact: Network devices will be disconnected at SCC 1st floor for network switches upgrade.
  • Sunday, October 26, 9:00 a.m. to 5:00 p.m. - completed
    Upgrading SBB 2nd floor network switches.
    User Impact: Network devices will be disconnected at SBB 2nd floor for network switches upgrade.
  • Sunday, October 26, 9:00 a.m. to 5:00 p.m. - completed
    Upgrading KHS 2nd floor network switches.
    User Impact: Network devices will be disconnected at KHS 2nd floor for network switches upgrade.

Changes from 10/29/2025 to 11/05/2025

  • Sunday, November 2, 7:00 a.m. to 12:00 p.m. (eHR) and 12:00 p.m. to 5:00 p.m. (MyServiceHub) - completed
    Patching eHR and MyServiceHub.
    User Impact: Brief outage for eHR web services.