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November 2025
Changes from 11/05/2025 to 11/12/2025
- Thursday, November 6, 6:30 a.m. to 8:00 a.m. - completed
Applying assorted fixes and features to Adobe AEM.
User Impact: AEM author production needs to be restarted between 6:30 a.m. and 8:30 a.m.
https://www.torontomu.ca won't be affected. - Thursday, November 6, 7:00 a.m. to 10:00 a.m. - completed
Updating Autodesk licensing.
User Impact: None expected due to redundancy. - Thursday, November 6, 10:00 p.m. to Friday, November 7, 12:00 a.m. - completed
Upgrading datacentre hardware.
User Impact: None expected. - Friday, November 7, 7:00 a.m. to 8:00 a.m. - completed
Updating TMU's Resource and Identity Management System.
User Impact: Access to Activation, Self Service, Admin and Web Services will be intermittent during this period. - Sunday, November 9, 6:00 a.m. to 9:00 a.m. - completed
Upgrading the Financial Information Systems.
User Impact: Financial Information Systems will be unavailable during the upgrade period. - Sunday, November 9, 7:00 a.m. to 8:00 p.m. - completed
Updating eHR.
User Impact: eHR production and all related functions will be down during 7:00 a.m. to 1 p.m. The HR Phire application & all non-production HR environments will have brief outages throughout the day. - Sunday, November 9, 9:00 a.m. to 5:00 p.m. - postponed to Nov. 16
Upgrading SBB-2nd floor network switches.
User Impact: Network devices will be disconnected. - Sunday, November 9, 9:00 a.m. to 5:00 p.m. - completed
Upgrading PIT basement network switches serving the first 2 floors.
User Impact: Network devices will be disconnected. - Wednesday, November 12, 8:00 a.m. to 8:30 a.m. - completed
Updating Content7 system.
User Impact: Content7 web client, scheduled jobs and student uploads will be down during this period. Content 7 Desktop client will stay active. - Wednesday, November 12, 8:00 a.m. to 8:30 a.m. - completed
Updating Tomcat.
User Impact: Content7 system will not be available during this period. - Wednesday, November 12, 8:00 a.m. to 8:30 a.m. - completed
Updating JDK.
User Impact: Content 7 will be down, as well as scheduled jobs and student uploads. Registrar's Office is aware and will communicate as needed. - Wednesday, November 12, 8:00 a.m. to 8:30 a.m. - completed
Setting Google Chat's direct message retention to 30 days.
User Impact: Direct messages on Google Chat older than 30 days will be deleted. - Wednesday, November 12, 8:00 a.m. to 9:00 a.m. - completed
Updating ColdFusion.
User Impact: No access to ColdFusion instances.
Changes from 11/12/2025 to 11/19/2025
- Thursday, November 13, 12:00 p.m. to 3:00 p.m. - completed
Updating the XMFax.
User Impact: Brief outage of XMFax system during this period. - Friday, November 14, 12:00 a.m. to Monday, November 17, 11:30 p.m. - completed
Upgrading the Financial Information Systems.
User Impact: Financial Information Systems will be unavailable during the upgrade period. - Friday, November 14, 6:30 a.m. to 8:00 a.m. - completed
Updating CAS and my.torontomu portal.
User Impact: Access to CAS or my.torontomu portal may be intermittent during this period. - Friday, November 14, 10:00 p.m. to 11:00 p.m. - Rescheduled to Nov 21
Updating telecom servers.
User Impact: Jabber phone clients will be intermittent during that time - Saturday, November 15, 8:00 a.m. to 12:00 p.m. - completed
Updating Campus Solutions servers.
User Impact: MyServiceHub and related functions will be down during this outage - Saturday, November 15, 8:00 a.m. to 12:00 p.m. - completed
Scheduling Content 7 outage.
User Impact: As part of a Campus Solutions outage, all access to Content 7 on production needs to be shut down. This affects uploads, deprovisioning, processes, forms, Experience (web client) and desktop client. - Saturday, November 15, 12:00 p.m. to 4:00 p.m. - completed
Updating HR servers.
User Impact: eHR production and all related functions will be down during the outage. - Saturday, November 15, 10:00 p.m. to Sunday, November 16, 1:00 a.m. - completed
Updating RMS.
User Impact: RMS Activation, Self Service and Admin will be unavailable during the downtime. - Sunday, November 16, 12:00 a.m. to 3:00 a.m. - completed
Updating CAS.
User Impact: Access to all CAS and uPortal instances will be unavailable. Google Workspace, eHR, TMU-VPN, MyServiceHub and D2L cannot accept new login during the downtime. - Sunday, November 16, 9:00 a.m. to 5:00 p.m. - completed
Upgrading SBB-2nd floor network switches.
User Impact: Network devices will be disconnected. - Tuesday, November 18, 6:00 a.m. to 8:00 a.m. - completed
Updating Oracle servers.
User Impact: During CPU applying, Coldfusion, Bitbucket and all other applications supported by cfprod and ocucprod will be not available. All end users are aware of the outage. - Tuesday, November 18, 8:00 a.m. to 9:30 a.m. - completed
Updating application servers.
User Impact: Coldfusion and Java applications including Teaching Assign application will be unavailable.
Changes from 11/19/2025 to 11/26/2025
- Friday, November 21, 7:00 a.m. to 8:00 a.m. - completed
Updating TMU's Resource and Identity Management System.
User Impact: Access to Activation, Self Service, Admin and Web Services will be intermittent during this period. - Friday, November 21, 10:00 p.m. to 11:00 p.m. - completed
Updating telecom servers.
User Impact: Jabber phone clients will be intermittent during that time. - Friday, November 21, 10:00 p.m. to Saturday, November 22, 4:00 a.m. - completed
Upgrading campus wireless controllers.
User Impact: No outage is expected as each controller will be upgraded in sequence. - Saturday, November 22, 12:00 a.m. to Monday, November 24, 1:30 a.m. -completed
Updating eHR.
User Impact: eHR production & UAT and all related services will be down during the outage. - Saturday, November 22, 7:00 a.m. to 10:00 p.m. - completed
Updating the TMU phone system.
User Impact: No users or call centres impacted. - Saturday, November 22, 10:00 p.m. to Sunday, November 23, 6:00 a.m. - completed
Updating all campus APs.
User Impact: No outage is expected. - Tuesday, November 25, 8:00 a.m. to 8:30 a.m. - completed
Updating ADS servers.
User Impact: The following apps hosted on ADS servers will be unavailable for short periods of time: hr.apps, ev1.cf, RODOCS, TAI. - Wednesday, November 26, 8:00 a.m. to 8:30 a.m. - completed
Updating UPO dashboards.
User Impact: This change will only impact UPO Dashboard/Report users. - Wednesday, November 26, 8:00 a.m. to 8:30 a.m. - completed
Updating Constituo.
User Impact: Chang School international applications will be paused for the duration of the downtime. CCS is working with RO to coordinate - RO is responsible for any needed communication.
Changes from 11/26/2025 to 12/03/2025
- Thursday, November 27, 6:30 a.m. to 8:00 a.m. - completed
Applying assorted fixes and features to Adobe AEM.
User Impact: AEM author production needs to be restarted between 6:30 a.m. and 8:30 a.m. https://www.torontomu.ca won't be affected. - Friday, November 28, 7:00 a.m. to 8:00 a.m. - completed
Updating TMU's Resource and Identity Management System.
User Impact: Access to Activation, Self Service, Admin and Web Services will be intermittent during this period. - Friday, November 28, 7:00 a.m. to 8:00 a.m. - completed
Updating TMU Directory app.
User Impact: Access to TMU Directory app will be intermittent during this period. - Saturday, November 29, 7:00 a.m. to 1:00 p.m. - completed
Shutting down Content 7 server as part of a Campus Solutions outage.
User Impact: No access to Content 7. - Saturday, November 29, 7:00 a.m. to Sunday, November 30, 8:00 p.m. - completed
Updating MyServiceHub.
User Impact: MyServiceHub production and all related functions will be down November 29 from 7:00 am to 1:00 pm (outage). The CS Phire application & all non-production CS environments will have brief outages throughout Saturday and Sunday November 30th. - Sunday, November 30, 9:00 a.m. to 5:00 p.m. - rescheduled to Dec. 29
Upgrading TRS-2nd floor network switches.
User Impact: Network devices will be disconnected. - Tuesday, December 2, 12:00 p.m. to 12:30 p.m. - completed
Updating TAI server.
User Impact: Users will be notified in advance. No access to TAI application.