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May 2025


Changes from 04/30/2025 to 05/07/2025

  • Thursday, May 1, 6:30 a.m. to 8:00 a.m. - completed
    Applying assorted fixes and features to Adobe AEM.
    User Impact: AEM author production needs to be restarted between 6:30 am and 8:00 am. https://www.torontomu.ca won't be affected.
  • Friday, May 2, 6:00 a.m. to 8:00 a.m. - completed
    Moving the TMU Directory application to a new hosting environment.
    User Impact: Existing users will be logged out.
  • Saturday, May 3, 8:00 a.m. to 1:00 p.m. - completed 
    Updating eHR servers.
    User Impact: eHR production and all related functions will be down during the outage.
  • Saturday, May 3, 10:00 p.m. to Sunday, May 4, 1:00 a.m. - completed 
    Updating RMS.
    User Impact: RMS Activation, Self Service and Admin will be unavailable.
  • Sunday, May 4, 12:00 a.m. to 3 a.m. - completed 
    Updating CAS.
    User Impact: Access to all CAS and uPortal instances will be unavailable. Google Workspace, eHR, TMU-VPN, MyServiceHub and D2L cannot accept new login during the downtime.
  • Sunday, May 4, 9:00 a.m. to 5:00 p.m. - completed   
    Upgrading network switches on TRS - 3rd floor.
    User Impact: Networked devices will partially be disconnected at TRS - 3rd floor.
  • Tuesday, May 6, 8:00 a.m. to 9:00 a.m. - completed  
    Updating Coldfusion server.
    User Impact: All Coldfusion apps will be down on production during this outage.
  • Wednesday, May 7, 6:30 a.m. to 8:30 a.m. - completed   
    Updating AEM author production and development environments .
    User Impact: Both AEM Dev and Production authors will be inaccessible during this time. 

Changes from 05/07/2025 to 05/14/2025

  • Thursday, May 8, 6:30 a.m. to 9:00 a.m. - completed
    Updating AEM author production and development environments.
    User Impact: TMU website www.torontomu.ca won't be affected due to redundancy of dispatchers. Author Dev will be inaccessible during this time.
  • Friday, May 9, 6:00 a.m. to 7:00 a.m. - completed
    Upgrading Tomcat software on CAS and uPortal servers.
    User Impact: Access to CAS and my.torontomu portal may be intermittent during this period.
  • Friday, May 9, 7:00 a.m. to 8:00 a.m. - completed
    Update TMU's Resource and Identity Management System.
    User Impact: Access to Activation, Self Service and Admin will be intermittent during this period.
  • Friday, May 9, 9:00 p.m. to 11:00 p.m. - completed
    Updating network in DCC and MAC buildings.
    User Impact: None expected.
  • Sunday, May 11, 9:00 a.m. to 5:00 p.m. - completed
    Upgrading network switches in ENG - 2nd and 4th floor South.
    User Impact: Networked devices will partially be disconnected at ENG 2rd and 4th floor south

Changes from 05/14/2025 to 05/28/2025

  • Thursday, May 15, 6:30 a.m. to 8:00 a.m. - completed
    Applying assorted fixes and features to Adobe AEM.
    User Impact: AEM author production needs to be restarted between 6:30 am and 8:00 am. https://www.torontomu.ca won't be affected.
  • Thursday, May 15, 8:00 a.m. to 8:30 a.m. - completed 
    Updating InstantID services.
    User Impact: There will be a short interruption to InstantID web/card printing.  Onecard has been notified of the update and will coordinate testing.
  • Sunday, May 18, 8:00 a.m. to 1:00 p.m. - completed 
    Updating MyServiceHub.
    User Impact: MyServiceHub production and all related functions will be down during the outage. All non-prod environments will have a brief outage throughout the day.
  • Sunday, May 18, 8:00 a.m. to 1:00 p.m. - completed  
    Outage scheduled for Content 7.
    User Impact:  This affects uploads, processes, forms, Experience (web client) and desktop client.  Registrar's office will communicate as needed.
  • Friday, May 23, 7:00 a.m. to 8:00 a.m. - completed (partially) 
    Updating TMU’s Resource and Identity Management System.
    User Impact: Access to Activation, Self Service and Admin will be intermittent during this period.
  • Sunday, May 25, 8:00 a.m. to 1:00 p.m. - completed  
    Updating eHR.
    User Impact: eHR and all related functions will be down during the outage.  All non-prod environments will have a brief outage throughout the day. 
  • Sunday, May 25, 9:00 a.m. to 5:00 p.m. - completed
    Upgrading network switches in ENG - 2nd and 4th floor South.
    User Impact: Networked devices will partially be disconnected at ENG 2rd and 4th floor south
  • Monday, May 26, 8:00 a.m. to 8:30 a.m. - completed 
    Updating Coldfusion apps.
    User Impact: Coldfusion apps will be down for a few minutes
  • Wednesday, May 28, 6:00 a.m. to 8:00 a.m. - completed
    Updating database servers.
    User Impact: Coldfusion, Bitbucket and all other applications supported by coldfusion servers will be not available. All end users are aware of the outage.
  • Wednesday, May 28, 7:30 a.m. to 8:00 a.m. - completed 
    Updating Content 7.
    User Impact: Student uploads will be down on Content 7. RO is aware of the change.