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October 2022


Changes from 09/28/2022 to 10/05/2022

  • Friday, September 30, 7:00 a.m. to 8:00 a.m. - completed
    Adding the first weeks of the Cyber Security awareness month pop ups on my.ryerson portal.
    User Impact: Access to my.ryerson portal may be intermittent during this period.
  • Friday, September 30, 6:00 p.m. to Monday, October 3, 8:00 a.m.  - cancelled
    Updating eHR.
    User Impact: eHR and all of its related functions will be down.
  • Saturday, October 1, 12:01 a.m. to 12:02 a.m. - completed
    Retiring “RU-Secure WiFi network name.
    User Impact: Users will need to connect to “TMU” network after the change.
  • Saturday, October 1, 7:00 a.m. to 8:00 a.m. - completed
    Updating current certificate for Wireless 802.1x authentication.
    User Impact: None expected.

 Changes from 10/05/2022 to 10/12/2022

  • Thursday, October 6, 6:30 a.m. to 8:00 a.m. - completed
    Applying assorted fixes and features to AEM.
    User Impact: None expected since there are two legs of the servers, www.ryerson.ca won't be affected.
  • Thursday, October 6, 5:00 p.m. to 7:00 p.m. - completed
    Upgrading network switches.
    User Impact: The data centre server performance may degrade.
  • Friday, October 7, 7:00 a.m. to 7:10 a.m. - completed
    Upgrading MySQL.
    User Impact: No access to Jira and Dccbooking system.
  • Friday, October 7, 7:00 a.m. to 8:00 a.m. - completed
    Updating torontomu.ca authentication.
    User Impact: Access to CAS, uPortal maybe intermittent during this period.
  • Friday, October 7, 7:00 a.m. to 8:00 a.m. - completed
    Updating RMS to allow users to register security key and biometric devices as two-factor authentication methods that will work on both ryerson.ca CAS and the upcoming torontomu.ca CAS.
    User Impact: Access to Activation, Self Serve and Administration will be intermittent during this period.
  • Saturday, October 8, 9:00 p.m. to 11:00 p.m. - completed
    Updating CAS and RMS.
    User Impact: Portal, RMS, RMS Account Activation, RMS Web services, CAS will not be available during the downtime. Any application using CAS including RUVPN2, Google Workspace, etc. can not accept new login during the downtime.

Changes from 10/12/2022 to 10/19/2022

  • Thursday, October 13, 5:00 p.m. to Sunday, October 16, 8:00 a.m. - completed
    Updating eHR applications.
    User Impact: eHR and all related functions will be down.
  • Friday, October 14, 7:00 a.m. to 7:30 a.m. - completed
    Updating my.ryerson for cybersecurity awareness month pop ups.
    User Impact: Access to my.ryerson portal may be intermittent.

Changes from 10/19/2022 to 10/26/2022

  • Thursday, October 20, 6:30 a.m. to 8:00 a.m. - completed
    Applying assorted fixes and features to AEM.
    User Impact: None expected since there are two legs of the servers, www.ryerson.ca won't be affected.
  • Friday, October 21, 7:00 a.m. to 7:30 a.m. - completed
    Adding cybersecurity pop ups on my.ryerson portal.
    User Impact: Access to my.ryerson portal may be intermittent.
  • Sunday, October 23, 8:00 a.m. to 1:00 p.m. - completed
    Updating eHR and RAMSS.
    User Impact
    • RAMSS - no outage.
    • eHR - web services will be down from 8-10 am.