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March 2022

Changes from 03/02/2022 to 03/09/2022

  • Wednesday, March 2, 4:00 p.m. to 6:00 p.m. - completed
    Performing maintenance on data centre systems.
    User Impact    : None expected but performance may degrade on ERP systems.
  • Thursday, March 3, 6:00 a.m. to 8:00 a.m. - completed
    Updating AEM servers.
    User Impact    : None expected. 
  • Friday, March 4, 7:00 a.m. to 8:00 a.m. - completed
    Updating RMS.
    User Impact    : Access to Activation, Self Serve and Administration will be intermittent during this period.
  • Friday, March 4, 2:55 p.m. to 3:05 p.m. - completed
    Adding links for Senate and Board of Governors elections to my.ryerson portal.
    User Impact    : None expected.
  • Saturday, March 5, 4:00 p.m. to 7:00 p.m. - completed
    Performing maintenance on data centre systems.
    User Impact    : None expected but performance may degrade on ERP systems.

Changes from 03/09/2022 to 03/16/2022

  • Thursday, March 10, 6:30 a.m. to 8:00 a.m. - completed
    Applying assorted fixes and features to Adobe AEM.
    User Impact: None expected since there are two legs of the servers, www.ryerson.ca won't be affected.
  • Friday, March 11, 7:00 a.m. to 8:00 a.m. - completed
    Updating RMS.
    User Impact: Access to Activation, Self Serve and Administration will be intermittent during this period.
  • Friday, March 11, 10:10 p.m. to 10:20 p.m. - completed
    Removing links for Senate and Board of Governors elections to my.ryerson portal.
    User Impact: None expected.
  • Saturday, March 12, 11:00 p.m. to Sunday, March 13, 3:30 a.m. - completed
    Updating RUFIS for time change.
    User Impact:     No access to RUFIS during this time period.
  • Monday, March 14, 1:50 p.m. to 2:00 p.m. - completed
    Adding a link "Winter XGSU General Election 2022" to my.ryerson portal's participate portlet.
    User Impact: None expected.

Changes from 03/16/2022 to 03/23/2022

  • Thursday, March 17, 6:15 p.m. to 6:25 p.m. - cancelled  
    Removing link “Winter XGSU General Election 2022” from my.ryerson portal participate portlet.
    User Impact    : None expected.
  • Friday, March 18, 6:00 a.m. to 8:00 a.m.   - Completed
    Upgrading WordPress version.
    User Impact    : A brief outage of blog.ryerson.ca and individual blogs during this period.
  • Friday, March 18, 7:00 a.m. to 8:00 a.m. - Completed
    Updating CAS.
    User Impact    : 
    • Access to CAS maybe intermittent during this period.
    • Access to security key registration on my.ryerson portal self service maybe intermittent during this period.
  • Friday, March 18, 7:00 a.m. to 8:00 a.m.  - Completed
    Updating RMS.
    User Impact    : Access to Activation, Self Serve and Administration will be intermittent during this period.
  • Friday, March 18, 8:00 a.m. to 9:00 a.m.   - completed
    Removing RDP access to computer labs.
    User Impact    : Users will not have remote access to lab computers after this change.
  • Friday, March 18, 10:00 a.m. to 11:00 a.m. - Completed
    Updating firewall rules.
    User Impact    : None expected. 
  • Friday, March 18, 4:00 p.m. to 6:00 p.m. - 
    Updating VMware.
    User Impact    : None expected but performance may degrade on production VMware.

Changes from 03/23/2022 to 03/30/2022

  • Thursday, March 24, 8:00 a.m. to  Friday March 25, 5:00 p.m. - completed
    Update iSCSI setting for Semiprodint VMWare.
    User Impact:     No user impact is expected
  • Thursday, March 24, 7:00 a.m. to 10:00 a.m. - completed 
    Update RUAD AD - Azure AD Connect Sync engine to the latest version.
    User Impact:     Sync between RUAD AD and Azure AD will be delayed after full sync cycle is completed. 2-6hrs expected. Any changes to group memberships in Azure, password resets, etc will be delayed until this is completed. Authentication will not be affected.
  • Friday, March 25, 7:00 a.m. to 8:00 a.m. - completed 
    Installing the Text Required Validator plugin on Opinio web server.
    User Impact    : Active sessions may get disconnected.
  • Friday, March 25, 7:00 a.m. to 8:00 a.m. - completed
    Update RMS.
    User Impact    :  Access to Activation, Self Serve and Administration will be intermittent during this period.
  • Friday, March 25, 7:00 a.m. to 8:00 a.m. -  completed
    CAS 2 factor wording update.
    User Impact    : Access to CAS may be intermittent during this period.
  • Friday, March 25, 11:00 p.m. to Saturday March 26 3:00 a.m. - completed
    ServiceNow upgrade
    User Impact: There is no outage to be expected during this update
  • Saturday, March 26, 9:00 p.m. to  11:00 p.m. - Re-scheduled
    Apply system update on RMS/CAS production servers
    User Impact:     Portal, RMS, RMS Account Activation, RMS Web services, CAS will not be available during the downtime.
  • Saturday, March 26, 7:00 a.m. to  11:00 a.m. - completed 
    Lenel OnGuard 7.6 Application Upgrade
    User Impact:     Campus Security will not be able to access the application during this period, they are aware of the outage. One Card Office will not be able to login to Web Module, and will be made aware of the outage by Campus Security.
  • Monday, March 28, 8:00 a.m. to  5:00 p.m. - completed
    Update setting for Production VMWare
    User Impact:      None expected.