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December 2022


Changes from 11/30/2022 to 12/07/2022

  • Thursday, December 1, 7:00 a.m. to 10:00 a.m. - completed
    Removing Adobe ID accounts from Adobe portal.
    User Impact:
    • If user is logging in with Federated ID, no impact.
    • If user is logging in with Adobe ID, the software will become unlicensed until the user logs in with Federated ID.
  • Friday, December 2, 9:00 p.m. to 9:30 p.m. - completed
    Updating applications server on ccs.ryerson.ca.
    User Impact: All applications on prod.apps.ccs.ryerson.ca will be unavailable for about 15 minutes during the upgrade.
  • Sunday, December 4, 9:00 a.m. to 5:00 p.m. - completed
    VIC Building 4/F to 8/F Network Switches Upgrade.
    User Impact: All networked devices will lose their network connectivity during the upgrade.

Changes from 12/07/2022 to 12/14/2022

  • Wednesday, December 7, 10:00 a.m. to Thursday, December 8, 4:00 p.m. - completed
    Upgrading One Card Office software.
    User Impact
    : Papercut services will be running with Papercut monies during the outage. One Card E-Accounts and TMU-Mobile Transact Balance checks will also be unavailable.
  • Thursday, December 8, 6:30 a.m. to 8:00 a.m. - completed
    Applying assorted fixes and features to Adobe AEM.
    User Impact
    : None expected, https://www.torontomu.ca won't be affected.
  • Friday, December 9, 7:00 a.m. to 7:30 a.m. - completed
    Updating cmhost.ryerson server.
    User Impact
    : cmshost.ryerson.ca will not be available during this time. 
  • Friday, December 9, 7:00 a.m. to 8:00 a.m. - completed
    Updating TMU Resource and Identity Management System.
    User Impact
    : Access to Activation, Self Service and Admin will be intermittent during this period.
  • Friday, December 9, 7:00 a.m. to 8:00 a.m. - completed
    Updating CAS.
    User Impact
    : Access to CAS may be intermittent during this period.

Changes from 12/14/2022 to 12/21/2022

  • Friday, December 16, 6:00 a.m. to 7:00 a.m.
    Updating www.torontomu.ca website.
    User Impact: The website www.torontomu.ca may go down during this period.
  • Friday, December 16, 7:00 a.m. to 7:30 a.m.
    Updating my.torontomu.ca portal.
    User Impact: Access to Self Service portlet may be intermittent during this period.
  • Saturday, December 17, 8:00 a.m. to Sunday, December 18, 8:00 p.m.
    Updating FIS Services.
    User Impact: FIS will not be available during this time frame.
  • Sunday, December 18, 1:15 a.m. to 5:00 a.m.
    Updating ServiceNow.
    User Impact: No access to ServiceNow during this period.
  • Monday, December 19, 7:00 a.m. to 8:00 a.m.
    Updating TMU Resource and Identity Management system (RMS).
    User Impact: RMS web services may experience momentary outage   
  • Tuesday, December 20, 7:00 a.m. to 10:00 a.m.
    Upgrading Academic file server.
    User Impact: All labs and VApps will be affected. V and S drive mappings will not be available during this time.