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April 2022


Changes from 03/30/2022 to 04/06/2022

  • Friday, March 18, 4:00 p.m. to Saturday, April 2, 6:00 p.m. - completed
    Updating VMware.
    User Impact
    : None expected but performance may degrade on production VMware.
  • Thursday, March 31, 7:00 a.m. to 10:00 a.m. - completed
    Updating Matlab licensing.
    User Impact
    : No access to Matlab during this period. 
  • Friday, April 1, 7:00 a.m. to 8:00 a.m. - completed  
    Updating RMS.
    User Impact
    : Access to Activation, Self Serve and Administration will be intermittent during this period.
  • Friday, April 1, 7:00 a.m. to 9:00 a.m. - Cancelled 
    Updating Jabber client.
    User Impact
    : Windows & Mac users who have Jabber installed will be forced to perform an upgrade to their clients.
  • Friday, April 1, 9:00 a.m. to 9:30 a.m. - completed 
    Updating TRS EMS.
    User Impact
    : No access to trsfacilities.ryerson.ca during this period.
  • Friday, April 1, 2:55 p.m. to 3:05 p.m. - completed
    Monday, April 4, 2:55 p.m. to 3:05 p.m. - completed

    Adding Senate election, BoG Student Member election (Friday) and XGSU student election links (Monday) to my.ryerson portal.
    User Impact
    : None expected.
  • Saturday, April 2, 9:00 p.m. to 11:00 p.m. - completed
    Apply system update on RMS/CAS production servers
    User Impact:
    Portal, RMS, RMS Account Activation, RMS Web services, CAS will not be available during the downtime.

Changes from 04/06/2022 to 04/13/2022

  • Thursday, April 7, 6:30 a.m. to 8:00 a.m. - completed
    Applying assorted fixes and features to CQ.
    User Impact
    : None expected since there are two legs of the servers, www.ryerson.ca won't be affected.
  • Thursday, April 7, 6:15 p.m. to 6:30 p.m. - completed
    Removing BoG Student Member election and XGSU student election links from my.ryerson portal.
    User Impact
    : None expected.
  • Friday, April 8, 7:00 a.m. to 8:00 a.m. - completed
    Renewing network certificates.
    User Impact
    : None expected.
  • Friday, April 8, 10:00 a.m. to 11:00 a.m. - completed 
    Updating XMedius.
    User Impact
    : Access to XMedius will be intermittent during this period.
  • Friday, April 8, 4:45 p.m. to 5:00 p.m. - completed
    Removing Senate election link from my.ryerson portal.
    User Impact
    : None expected.
  • Saturday, April 9, 12:10 a.m. to Monday, April 11, 8:00 a.m. - completed 
    Updating RAMSS.
    User Impact
    : No access to RAMSS and all its related functions.
  • Sunday, April 10, 8:00 a.m. to 3:00 p.m. - completed
    Updating RUFIS Services.
    User Impact
    : RUFIS will not be available during this time frame.

Changes from 04/13/2022 to 04/20/2022

  • Friday, April 15, 7:00 a.m. to 8:00 a.m. - Rescheduled
    Updating RMS.
    User Impact
    : Access to Activation, Self Serve and Administration will be intermittent during this period.
  • Sunday, April 17, 9:00 a.m. to 5:00 p.m. - completed
    Upgrading Stat & UPK database.
    User Impact
    :
    The Stat & UPK applications will be down during the outage.

Changes from 04/20/2022 to 04/27/2022

  • Thursday, April 21, 7:00 a.m. to 8:00 a.m. - completed
    Updating CCS software licensing servers.
    User Impact
    : Access to the following programs may become intermittent:
    • ANSYS
    • Autodesk (primary)
    • JAWS
    • Sparx Enterprise Architect
    •  Autodesk (secondary)
    • SPSS
    • Kurzweil
    • Mapinfo
    • ZoomText
  • Friday, April 22, 7:00 a.m. to 8:00 a.m. - completed
    Updating RMS.
    User Impact
    : Access to Activation, Self Serve and Administration will be intermittent during this period.
  • Sunday, April 24, 8:00 a.m. to 3:00 p.m. - completed
    Updating Stat & UPK DB.
    User Impact
    :
    The Stat & UPK applications will be down during the outage.