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September 2025

Changes from 08/27/2025 to 09/03/2025

  • Thursday, July 31, 7:00 a.m. to Sunday, August 31, 10:00 p.m. - completed
    Reimaging all CCS labs.
    User Impact: None expected as the work will be done off hours or in booked slots.
  • Thursday, August 28, 6:30 a.m. to 8:00 a.m. - completed
    Applying assorted fixes and features to Adobe AEM.
    User Impact: AEM author production needs to be restarted between 6:30 am and 8:00 am.
    https://www.torontomu.ca won't be affected.
  • Friday, August 29, 7:00 a.m. to 10:00 a.m. - completed
    Updating SPSS and Autodesk licensing services.
    User Impact:
    - Users won't be able to use SPSS
    - Autodesk should not be affected as the primary server will be issuing licenses
  • Sunday, August 31, 8:00 a.m. to 1:00 p.m. - completed
    Updating eHR.
    User Impact: eHR production and all related functions will be down during the outage. All non-prod environments will have a brief outage throughout the day.

Changes from 09/03/2025 to 09/10/2025

  • Friday, September 5, 7:00 a.m. to 10:00 a.m. - completed
    Updating Matlab and Autodesk licensing services.
    User Impact: Users won't be able to use Matlab and Autodesk apps during the upgrade. 

Changes from 09/10/2025 to 09/17/2025

  • Thursday, September 11, 6:30 a.m. to 8:00 a.m.
    Applying assorted fixes and features to Adobe AEM.
    User Impact: AEM author production needs to be restarted between 6:30 am and 8:00 am.
    https://www.torontomu.ca won't be affected.
  • Sunday, September 14, 9:00 a.m. to 5:00 p.m.
    Upgrading network switches in SID - basement and 1st floor.
    User Impact: None expected since scheduled on Sunday.
  • Tuesday, September 16, 6:00 a.m. to 8:00 a.m.
    Updating Oracle server.
    User Impact: During the update Coldfusion, Bitbucket and all other applications supported by cold fusion servers will be not available. All end users are aware of the outage.
  • Wednesday, September 17, 8:00 a.m. to 8:30 a.m.
    Updating software on ADS production servers.
    User Impact: During the upgrade process apps hosted on CCSHR, RODOCS, EV1, and TAI servers will be unavailable for short periods of time

Changes from 09/17/2025 to 09/24/2025

  • Friday, August 15, 9:00 a.m. to Friday, September 19, 5:00 p.m. - completed
    Reimaging all Podium computers in CCS managed classrooms.
    User Impact: None expected. 
  • Friday, September 19, 7:00 a.m. to 8:00 a.m. - completed    
    Google Chat History Deletion Pop Up in my.torontomu portal.
    User Impact: No user impact.
  • Saturday, September 20, 10:00 p.m. to Sunday, September 21, 1:00 a.m. -completed
    Updating RMS servers.
    User Impact: RMS Activation, Self Service and Admin will be unavailable during the downtime.
  • Sunday, September 21, 12:00 a.m. to 3:00 a.m. - completed
    Updating CAS servers.
    User Impact: Access to all CAS and uPortal instances will be unavailable. Google Workspace, eHR, TMU-VPN, MyServiceHub and D2L cannot accept new login during the downtime.
  • Sunday, September 21, 9:00 a.m. to 5:00 p.m. - postponed to Sept. 28
    Upgrading network switches in ENG - 2nd floor North.
    User Impact: All network devices will be disconnected. No service impact since there’re no activities on that floor this Sunday.
  • Tuesday, September 23, 6:00 a.m. to 10:00 a.m. - completed      
    Upgrading Coldfusion server.
    User Impact: All Coldfusion apps will be down during the outage, and systems relying on Coldfusion apps such as CFCentral will be impacted. 
  • Wednesday, September 24, 12:00 p.m. to 12:30 p.m. - completed
    Upgrading TAI dashboards.
    User Impact: This change will only impact TAI Dashboard/Report users.

Changes from 09/24/2025 to 10/01/2025

  • Thursday, September 25, 6:30 a.m. to 8:00 a.m. - completed
    Applying assorted fixes and features to Adobe AEM.
    User Impact: AEM author production needs to be restarted between 6:30 a.m. and 8:00 a.m.
    https://www.torontomu.ca won't be affected.
  • Friday, September 26, 6:30 a.m. to 8:00 a.m. - completed
    Updating CAS.
    User Impact: CAS will not be available for about 5-10 minutes during this period.
  • Friday, September 26, 7:00 a.m. to 8:00 a.m. - completed
    Update TMU's Resource and Identity Management System.
    User Impact: Access to Activation, Self Service, Admin and Web Services will be intermittent during this period.
  • Friday, September 26, 7:00 a.m. to 9:00 a.m. - completed
    Migrating software license server to TMUAD.
    User Impact: Kurzweil application may be unavailable during this change control window.
  • Saturday, September 27, 11:00 a.m. to 3:00 p.m. - postponed to Oct 1, 9 a.m. to 1 p.m. - completed
    Updating TAI Dashboards/Reports.
    User Impact: Only the TAI Dashboard/Reports will be impacted without any impact on TAI application itself.
  • Sunday, September 28, 1:00 a.m. to 5:30 a.m. - completed
    Upgrade Servicenow.
    User Impact: None expected.
  • Sunday, September 28, 9:00 a.m. to 5:00 p.m. - completed
    Upgrading network switches in ENG - 2nd floor North.
    User Impact: All network devices will be disconnected. No service impact since there’re no activities on that floor this Sunday.
  • Sunday, September 28, 9:00 a.m. to 5:00 p.m. - completed
    Upgrading network switches in SID - 3rd floor.
    User Impact: All network devices will be disconnected. No service impact since there’re no activities on that floor this Sunday.
  • Monday, September 29, 4:00 p.m. to 4:30 p.m. - completed
    Removing TMU Mobile link from my.torontomu portal.
    User Impact: None expected.
  • Tuesday, September 30, 12:00 a.m. to 12:30 a.m. - completed
    Decommissioning TMU Mobile web app (m.torontomu.ca).
    User Impact: None expected.
  • Tuesday, September 30, 10:00 p.m. to 10:30 p.m. - completed
    Adding cybersecurity month pop ups on my.torontomu portal.
    User Impact: Access to Self Service portlet may be intermittent during this period.