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August 2025

Changes from 07/30/2025 to 08/06/2025

  • Thursday, July 31, 6:30 a.m. to 8:00 a.m. - completed
    Applying assorted fixes and features to Adobe AEM.
    User Impact: AEM author production needs to be restarted between 6:30 am and 8:00 am.
    https://www.torontomu.ca won't be affected.
  • Thursday, July 31, 7:00 a.m. to 11:00 a.m. - completed
    Updating Mapinfo application.
    User Impact: Users will not be able to use the application during the update.
  • Sunday, August 3, 7:00 a.m. to 8:00 a.m. - completeda
    Adding wireless security (WPA3).
    User Impact: None expected.
  • Sunday, August 3, 9:00 a.m. to 5:00 p.m. - completed
    Upgrading network devices at RCC 3rd floor (East).

Changes from 08/06/2025 to 08/13/2025

  • Wednesday, August 6, 9:00 p.m. to 9:30 p.m. - completed    
    Updating Coldfusion server.
    User Impact: Coldfusion apps will be unavailable for short periods of time (no more than ten minutes) during the switch to new JVM.
  • Thursday, August 7, 7:00 a.m. to 7:30 a.m. - completed    
    Turning on Gemini for everyone.
    User Impact: None expected. 
  • Thursday, August 7, 7:00 a.m. to 10:00 a.m. - completed    
    Updating ANSYS Licensing service.
    User Impact: None expected. 
  • Friday, August 8, 7:00 a.m. to 8:00 a.m. - completed    
    Renewing TMU wireless certificate.
    User Impact: Users may need to click accept to the newly presented certificate, reset their connection, or remove/add the TMU wireless network. Every device type and operating system behaves a bit differently when this process happens each year.
  • Friday, August 8, 7:00 a.m. to 10:00 a.m. - completed    
    Updating Active Directory synchronization. 
    User Impact: During the update, changes to accounts and groups from on-prem AD to the cloud will be delayed until full sync is completed. 
  • Sunday, August 10, 8:00 a.m. to 12:00 p.m. - completed      
    Updating BPEL application.
    User Impact: BPEL Application will be down during the change. Finance will not be able to exchange information through BPEL services during the BPEL downtime.
  • Sunday, August 10, 9:00 a.m. to 5:00 p.m. - postponed (TBD)    
    Upgrading network switches in KHS - second floor.
    User Impact: All network devices will be disconnected. 
  • Monday, August 11, 9:00 a.m. to 10:00 a.m. - completed    
    Upgrading Global Protect client software. 
    User Impact: Global Protect will update itself the next time a user connects to VPN. This will have happen in the background without user intervention.
  • Wednesday, August 13, 12:00 p.m. to 4:00 p.m. - postponed (September 23)    
    Upgrading Coldfusion server.
    User Impact: All Coldfusion apps will be down during the outage, and systems relying on Coldfusion apps such as CFCentral will be impacted. 

Changes from 08/13/2025 to 08/20/2025

  • Wednesday, August 13, 10:30 p.m. to 11:59 p.m. - completed
    Managing performance for production F5 server.
    User Impact: As a result of this update, external access to production HR, SIS and FIS systems will be down. Outage is expected for up to an hour.
  • Thursday, August 14, 6:30 a.m. to 8:00 a.m. - completed
    Applying assorted fixes and features to Adobe AEM.
    User Impact: AEM author production needs to be restarted between 6:30 am and 8:00 am.
    https://www.torontomu.ca won't be affected.
  • Thursday, August 14, 7:00 a.m. to 10:00 a.m. - completed
    Updating Catia licensing.
    User Impact: Users won't be able to launch the application during the upgrade process.
  • Friday, August 15, 6:30 a.m. to 7:30 a.m. - completed
    Enforcing 2 factor for Generic accounts in CAS.
    User Impact: Access to CAS may be intermittent during this period.
  • Friday, August 15, 7:00 a.m. to 10:00 a.m. - completed
    Updating Active Directory synchronization.
    User Impact: During the update, changes to accounts and groups from on-prem AD to the cloud will be delayed until full sync is completed.
  • Sunday, August 17, 9:00 a.m. to 5:00 p.m. - postponed to September 21
    Upgrading network switches in ENG - 2nd floor North.
    User Impact: All network devices will be disconnected. No service impact since there’re no activities on that floor this Sunday.

Changes from 08/20/2025 to 08/27/2025

  • Sunday, August 24, 8:00 a.m. to 1:00 p.m. - completed
    Updating MyServiceHub.
    User Impact: MyServiceHub production and all related functions will be down during the outage. All non-production environments will have a brief outage throughout the day.
  • Sunday, August 24, 8:00 a.m. to 1:00 p.m. - completed      
    Shutting down access to Content 7 production as part of MyServiceHub outage.
    User Impact: All access to Content 7 on production needs to be shut down.  This affects uploads, processes, forms, Experience (web client) and desktop client.  Registrar's office will communicate as needed.