April 2026

Changes from 04/01/2026 to 04/08/2026

Thursday, April 2, 6:30 a.m. to 8:00 a.m.
Applying assorted fixes and features to Adobe AEM.
User Impact: AEM author production needs to be restarted between 6:30 a.m. and 8:00 a.m. https://www.torontomu.ca won't be affected.
Saturday, April 4, 10:00 p.m. to Sunday, April 5, 8:00 a.m.
Updating TMU wireless network.
User Impact: None expected.
Monday, April 6, 10:00 p.m. to 11:00 p.m.
Renewing TMU wireless network certificate.
User Impact: None expected. The renewal will force all clients to have to accept the new certificate up reconnecting and in some cases, delete/forget the TMU wireless profile and reconnect.

Wednesday, April 8, 2:00 p.m. to 3:00 p.m. - completed
Updating POS mobile ordering for Food Services.
User Impact: None expected.
Friday, April 10, 7:00 a.m. to 8:00 a.m. - completed
Updating TMU's Resource and Identity Management System.
User Impact: Access to Activation, Self Service, Admin and Web Services will be intermittent during this period.
Friday, April 10, 8:00 a.m. to 8:30 a.m. - completed
Updating Constituo.
User Impact: Chang School international applications will be paused for the duration of the downtime.
Sunday, April 12, 9:00 a.m. to 5:00 p.m. - completed
Upgrading RAC network.
User Impact: Network devices will be disconnected at RAC building for network switches upgrade.

Thursday, April 16, 6:30 a.m. to 8:00 a.m. - completed
Applying assorted fixes and features to Adobe AEM.
User Impact: AEM author production needs to be restarted between 6:30 a.m. and 8:00 a.m. https://www.torontomu.ca won't be affected.
Sunday, April 19, 8:00 a.m. to 11:00 a.m. - completed
Updating the FIS service.
User Impact: FIS service will not be available during the outage.

Friday, April 24, 7:00 a.m. to 8:00 a.m.
Updating TMU's Resource and Identity Management System.
User Impact: Access to Activation, Self Service, Admin and Web Services will be intermittent during this period.
Sunday, April 26, 8:00 a.m. to 4:00 p.m.
Updating MyServiceHub.
User Impact: MyServiceHub production will not have an outage. There will be a brief outage for non-production environments.
Sunday, April 26, 1:00 a.m. to 5:30 a.m.
Updating ServiceNow.
User Impact: None expected.
Sunday, April 26, 9:00 a.m. to 5:00 p.m.
Upgrading OAK and Bookstore network switches.
User Impact: Network devices will be disconnected at OAK building as well as the Bookstore for network switches upgrade. The bookstore is closed on Sunday
Sunday, April 26, 9:00 a.m. to 5:00 p.m.
Upgrading SBB network switches.
User Impact: Network devices will be disconnected at SBB 2nd floor for network switches upgrade.
Monday, April 27, 7:30 a.m. to 8:30 a.m.
Enabling Google NotebookLM for TMU.
User Impact: None expected.
Monday, April 27, 10:00 p.m. to 11:00 p.m.
Renewing TMU Wireless certificate.
User Impact: The renewal will force all clients to have to accept the new certificate up reconnecting and in some cases, delete/forget the TMU wireless profile and reconnect.

Thursday, April 30, 6:00 a.m. to 6:30 a.m. - completed
Updating ColdFusion server.
User Impact: During restart the apps on the servers are unavailable (the outage should take only a few minutes).
Thursday, April 30, 6:30 a.m. to 8:00 a.m. - completed
Applying assorted fixes and features to Adobe AEM.
User Impact: AEM author production needs to be restarted between 6:30 a.m. and 8:00 a.m. https://www.torontomu.ca won't be affected.
Thursday, April 30, 8:00 a.m. to 10:00 a.m. - completed
Updating Clockwork.
User Impact: No access to Clockwork during this time.
Friday, May 1, 6:30 a.m. to 8:00 a.m. - completed
Upgrading my.torontomu portal software.
User Impact: Access to my.torontomu portal maybe intermittent during this period.
Monday, May 4, 8:00 a.m. to 9:00 a.m. - completed
Updating Clockwork database.
User Impact: No access to Clockwork database during this time.
Wednesday, May 6, 12:00 p.m. to 12:30 p.m. - completed
Updating TAI.
User Impact: Users will not be able to access TAI Dashboard/Reports.