De-Escalating Potentially Violent Situations

De-escalating Potentially Violent Situations is an intensive all-day training session open to all community members, including Ryerson students, faculty and staff. Using a combination of in-depth discussion and interactive, scenario-based training, participants will gain the knowledge and develop the skills to recognize, assess, de-escalate and respond to potentially violent situations, while prioritizing personal safety. Sessions can be designed to respond to specific situations.

Duration

Audience

Key learning outcomes

7 hours

Individuals or groups/departments

Participants will come away with:

a greater awareness of how anger and violence interplay;
knowledge and skills to recognize, assess, de-escalate and respond to potentially violent situations;
an understanding of how to be assertive, use interpersonal communication to one’s benefit and assess and leverage one’s own individual communication style; and
stronger problem-solving skills.

Interested in participating in a workshop or training session?

If you are interested in participating in any of our workshops or training sessions, please contact security@ryerson.ca or at 416-979-5040.