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TMU Safe alerts will be broadcast via a prominent alert bar on TMU’s website and the my.torontomu.ca portal.

Once an alert is issued, visitors to these websites will be able to find the latest information.

Note: TMU-managed websites that are not on the torontomu.ca domain will not display alerts with the exception of the Chang School. 

Preview of an alert on the website banner

An example of a yellow TMU Safe alert bar on the TMU homepage.

Yellow banner 

For most incidents, alerts will showcase on a yellow banner. This includes for incidents involving:

  • campus closures due to severe weather; 
  • utility disruptions; and/or
  • building evacuations because of security- and infrastructure-related issues.
An example of a red TMU Safe alert bar on the TMU homepage.

Red banner for the most severe incidents

In the most severe and rare incidents, alerts will showcase on a large red banner. This includes for incidents involving:

  • infrastructure danger; and/or 
  • security-related incidents including rare but possible incidents involving bomb threats, suspicious packages and active threat situations.

Alerts point to one single source of information

When an alert is sent out, the TMU Safe system will generate an accompanying web page that will act as the single source of information. This page will be hosted by AppArmor (the mass notification system supplier) on their servers. Alerts to your device, email, on the website banner and Twitter will point to this page for all the details we have available for you.

The aim is to get you the information you need to make informed decisions, which means you may receive multiple alerts within the span of a few minutes.

The source of information page include all details about a specific safety alert on campus.

Each time a new alert is sent, a new source of information page will be generated. We encourage you to pay attention to the date and time stamp on the alert so you know when it was sent. 

When the issue is resolved, an “all clear” notification will be sent

TMU Safe alerts provide the latest and most up-to-date information. When an issue has been resolved, we will send an alert stating the issue is all clear.

Questions?

If you have technical questions about using the TMU Safe app for COVID-19 health screening or submitting your proof of vaccination, please contact support@apparmor.com. For more information about COVID-19 vaccinations at TMU and related frequently asked questions, visit the Vaccinations page on the COVID-19 website.  

For any other questions about TMU Safe, please contact Maryam Paknejad, Community Safety and Security, at maryam.paknejad@torontomu.ca or 416-979-5000, ext. 553076.

For general questions about Community Safety and Security, please email security@torontomu.ca or call 416-979-5040.