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Building Access During COVID-19

In response to COVID-19 and to support health and safety on campus, TMU is changing the way community members are able to access TMU buildings during regular business hours. All exterior campus building doors are locked and require a OneCard to gain access to the interior of campus buildings. 

All main exterior campus building doors are equipped with a card reader. To gain access, please tap your OneCard against the card reader at a main exterior building door and you will be granted access to the building. Please note that some building perimeter doors are exit only and cannot be accessed via your OneCard.

Community members are advised to carry your OneCard with them at all times in order to avoid delays to your ability to access campus buildings.

For additional information about the university’s COVID-19 response, visit torontomu.ca/covid-19.

How this may impact you if you are accessing campus

If you already have a card, no action is required

As long as you have an active student registration, your OneCard will grant you access to campus buildings. 

If you are a TMU undergraduate or graduate student without a OneCard

Students who do not have a OneCard must apply for their OneCard online and pick it up as soon as possible, as your OneCard is required to gain entry to campus buildings. For information on when and where to pick up your OneCard, please visit the OneCard website.

Students who have completed a OneCard application and have received email confirmation that the photo submitted for their OneCard has been approved may pick up their OneCard from the OneCard Office.

If you already have a OneCard, check the back to determine if you have the right one

Chang School students who have previously received a OneCard with an RFID chip require no action and will automatically be granted access to campus buildings. Unfortunately, some older versions of the OneCard will not work automatically and you may require a new card.

To determine whether you have a OneCard that will work automatically, refer to the back bottom right corner below the magnetic strip. OneCards with an RFID chip have an 18 digit hotstamp number.

Back of OneCard indicating 18 digital hotstamp in bottom right corner.

If your card does not have a hotstamp number, please complete the PDF filenew/replacement OneCard form. There is no cost associated with receiving a replacement OneCard.

If you don’t have a card, please apply for one

Chang School students who do not have a OneCard must apply for their OneCard online and pick it up as soon as possible, as your OneCard is required to gain entry to campus buildings. For information on when and where to pick up your OneCard, please visit the OneCard website.

Chang School students who have completed a OneCard application and have received email notification that the photo submitted for their OneCard has been approved may pick up their OneCard from the OneCard Office.

If you already have a card, no action is required

As long as you are an active employee, your OneCard will grant you access to campus buildings. 

If you don’t have a card

New employees who have not received a OneCard must pick up their OneCard from the OneCard Office. For information on when and where to pick it up, please visit the OneCard Office website. If you do not have your employee number, please contact HR Client Services as your employee number is required to pick-up your card.

Employees who have lost their OneCard may request to pick-up a replacement card by following the instructions on the replace your card page on the OneCard website.

What happens if I’ve forgotten my OneCard?

In the event you have forgotten your OneCard, you can gain access to campus buildings by contacting Community Safety and Security

If the building entrance has an intercom, buzz to connect with Community Safety and Security

Once an intercom has been activated, you will be connected with a member of Community Safety and Security. You will be asked to verify your identity and affiliation with TMU before being granted access to the building. 

Please note that calls will be answered in priority sequence as soon as a staff member is available.

If the building does not have an intercom, contact Community Safety and Security

Call Community Safety and Security to gain entry

Some campus buildings are not equipped with an intercom at their exterior entrance doors. If you’ve forgotten or lost your OneCard, you can contact Community Safety and Security by calling 416-979-5040.

You will be asked to verify your identity and state the name of the building you are attempting to access. A Community Safety and Security team member will be dispatched to your location to let you into the building.

If you don’t have a cell phone, activate a blue emergency phone to connect with Community Safety and Security

In the event you’ve forgotten your phone and are unable to call Community Safety and Security, you may activate the nearest blue emergency phone to connect with a member of their team. To locate an emergency blue phone on campus, use the legend feature on the TMU campus map.

You will be asked to verify your identity and state the name of the building you are attempting to access. A Community Safety and Security team member will be dispatched to your location to let you into the building.

External guests

If you have invited an external guest to campus (including guest lecturers and contractors), you are responsible for letting them into buildings on campus. All external guests must complete a health screening prior to each visit to campus.

In the event you are unable to let your guest into a campus building, please contact Community Safety and Security and they will assist you. Please be prepared to provide Community Safety and Security with your name, the name of the external guest and your contact information.

Questions?

If you have any questions about this change to campus building access, please contact Community Safety and Security at 416-979-5040 or security@ryerson.ca.