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Faculty & Staff

The Immigration Consultants of Canada Regulatory Council (ICCRC) was established in July 2011 by the federal department of Immigration, Refugees and Citizenship Canada, in adherence to Section 91 of the Immigration and Refugee Protection Act (IRPA (external link) ). This section states that anyone who provides Canadian immigration services for a fee or other consideration, must be registered as an Immigration Consultant, and maintain good standing with the ICCRC. Members in good standing of a law society of a province (including paralegals) and the Chambre des notaires du Qu├ębec are also authorized to provide advice or representation for consideration in connection with an application or procedure under the Act.

Without proper certification, University employees cannot advise students about immigration options, help them complete immigration forms, or communicate with immigration officials on their behalf. Advising someone on their immigration options can be considered unauthorized practice. The penalty associated with the offence of representing or advising a person ranges from fines (up to $100,000) to imprisonment (up to two years).

At Toronto Metropolitan University., International Student Support (ISS) is the authorized office to provide immigration support to all students. Our professional staff are licensed by ICCRC to provide immigration support to our students and abide by the  (PDF file) ICCRC Code of Professional Ethics (external link) . ISS full-time professional staff support Toronto Metropolitan University. students in immigration matters related to their student experience at Toronto Metropolitan University..

If you are supporting a prospective applicant then you can always refer them to (external link)  and/or the Immigration, Refugee and Citizenship Canada helpline at 1-888-242-2100 (in Canada only). If the prospective applicant is outside of Canada then you can also refer them to Canadian VISA Application Centres (external link) .

If you have any questions related to IRPA section 91 and/or ICCRC ethical code of conduct, please feel free to connect with our team of licensed advisors at