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Getting Started

The MyServiceHub Student Center is an online system that lets you manage all aspects of your academic, personal and financial information at Toronto Metropolitan University (TMU). Some of the key services available include:

  • Viewing your academic status
  • Enrolling in classes
  • Applying to graduate
  • Viewing your account status
  • Adding or updating your personal information
  • Accepting or declining an offer of admission home page with MyServiceHub tab

Once you have logged in to, you can access the Student Center from the MyServiceHub tab.

The MyServiceHub Student Homepage with the Student Center tile highlighted in the top-left corner

Student Center in MyServiceHub

Getting to the Student Center

  1. Click the MyServiceHub tab. MyServiceHub will open in a new window.

    If it does not open, your web browser’s pop-up blocker or the security settings may be preventing new windows. You will need to enable pop-ups for

    Please refer to the Allowing Pop-ups tutorial on the Digital Media Projects site for instructions.

    MyServiceHub link within main menu.
  2. Select Student Center.

    The MyServiceHub Student Homepage with the Student Center tile highlighted in the top-left corner
    The Student Center page in MyServiceHub

What's in the Student Center?

This is the Student Center home page. It’s your gateway to all of your school-related information, from academics and finances to personal information and admissions.

It is your starting point and contains a summary of your key information, like your current class schedule, your account balance and more. This easy-to-use center has all the information you need in one place without having to go to three or four different places to get it.

The Student Center page in MyServiceHub

There are five sections to your Student Center:

The Academics section of your Student Center shows a summary of your academic status and has the links that you need to manage all aspects of your academic information.

The Student Center page in MyServiceHub

The Student Fees section of the Student Center shows the summary of your account and has links to access tax receipts and account statements, and to view the details about your account by term, including:

  • charges applied to your account
  • payments made to your account
  • how the payments were applied to the fees charged
Account Summary in Student Fees section showing student's balance.

Available Tutorials:

The Financial Aid section of your Student Center has a link for you to look at the award information for a specific academic year.

Financial Aid section of Student Center displaying View Financial Aid link.

Available Tutorials:

The Personal Information section of your Student Center has the links to view or update your personal information on record at TMU.

Personal Information section of Student Center including contact info such as Home Address, Home Phone, Mailing Address and Email

Available Tutorials:

The Admissions section of your Student Center shows any Offers of Admission made to you by TMU. It has links to review and accept or decline any Offers. You can also specify when the results of an English proficiency test will be submitted.

Admissions section of Student Center displaying Accept/Decline Offer(s) of Admission link.

Available Tutorials:

Navigating the Student Center

You can move around the Student Center in many ways. There are often several different ways to access a screen or complete a task. These job aids provide you with a recommended method of performing a task. Once you get familiar with the Student Center, you will find the way that best suits you.

Please note: the following instructions assume that you are starting at the Student Center.

Some sections have, in addition to quick-links, drop-downs that contain all the options related to the section — including those with quick-links.

Example of a drop-down menu on the Student Center page, highlighted on the right-hand menu

For example, the Academics section has a drop-down with twelve options. These are all of the Academics-related options available to you. To choose an option, select it from the list and click Forward arrow.

Example of the "go-to" drop-down menu, highlighted on the top-right corner of the My Academics page

Also, at the top and bottom of most pages, you will see a go to … drop-down. This can be useful if you want to go back to the Student Center at any time.

Never use your browser's back button. This may cause you to lose information that you have just entered!

In addition to quick links and drop-downs, there may be other ways to get to the option or task you want to perform.

The Search for Classes button on the top-right corner, as well as the Enrollment Shopping Cart link at the bottom of the Student Center page

For example:

  • Clicking enrolment shopping cart ► will take you to the same place as the Shopping Cart quick-link.
  • Clicking the Search for Classes button will take you to the same place as the Search quick link.

If you are viewing or printing a report such as an Account Statement, you will need to make sure that the pop-up blocker is turned off! Otherwise, the report may not display successfully.

Some of the most complex pages have a link that you can click to get help with interpreting what you see on the page.

The Account Summary page with the Account Details Help link at the top right of the page highlighted

For example on the Account Summary page, the Account Details Help has help on how to interpret how the payments and fees have been applied.

Just click the Account Details Help link to view it.

Exiting MyServiceHub

When you are finished using the Student Center, you need to exit from MyServiceHub. To do this you click the three dots at the top right of the page and click Sign Out.

The Student Center with the Sign Out link highlighted in the top-right corner of the page