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Support and Resources

helplines - 2

How Helplines Work

Help lines are confidential and judgment-free spaces. You can call or text them anytime, and they will listen without any interruptions. They won't judge you and will treat your concerns with care and respect. Most of them offer support 24/7.

Different Types of Help Lines

There are various helplines catering to different needs, such as mental health, suicide prevention, and more. Find the one that suits your situation best and don't hesitate to reach out. You can contact more than one.

Gerstein Centre Crisis Line

Offer Crisis intervention including phone line, mobile unit, ten-bed stay crisis House, and hospital referral. Staff provides supportive counselling for immediate crisis issues, and referrals to other services for ongoing, non-crisis issues. 

Serves people in the City of Toronto. Tel: 416-929-5200


A free confidential and anonymous service, Good2Talk offers post-secondary students 24/7 professional counselling, mental health information and connection to local resources.

Tel: 1-866-925-5454


All students can access the keep.meSAFE program to seek support 24/7 from a certified clinical counsellor by downloading the My SSP app from the Apple Store or Google Play.

Keep.meSAFE is also accessible with a direct phone call to 1-844-451-9700.

Distress Centres of Toronto

Immediate emotional support, crisis intervention, and suicide prevention over the phone. Open 24 hours, 7 days a week.

Tel: 416-408-4357 (408-HELP)

Lesbian, Gay, Bi Trans Youth Line

Peer support for lesbian, gay, bisexual, transgender, two-spirited & questioning youth, 26 & under.

Tel: 416-962-9688

St. Michael’s Hospital Psychiatric Emergency Services - Mobile Crisis Intervention Team (MCIT)

Mobile crisis intervention team responds to 911 emergency and police dispatch calls involving emotionally disturbed individuals, from 1 pm to 11 pm seven days a week. Call 911 to request the crisis team’s services.

Tel: 911 (Emergencies), 416-808-2222 (Non-emergencies)

Toronto Rape Crisis Centre /Multicultural Women Against Rape

Crisis intervention, counselling and referral for survivors of rape/sexual assault.

Tel: 416-597-8808 (Crisis Line), 416-597-1171 (Admin Line)

Assaulted Women's Helpline

Confidential telephone service providing crisis counselling, emotional support, safety planning, and information and referrals for emergency shelters, counselling legal services and other community services.

Tel: 416-863-0511 (Crisis Line), 1-866-863-0511 (Crisis Line - OUTSIDE GTA)