Submitting an Access to Information Request
Informal Request
Before submitting a request in writing for access to information under the Freedom of Information and Protection of Privacy Act (external link) (FIPPA), contact the University department, faculty, school, or office that has the record(s) to which you seek access. Records may be available to you through this informal process.
Formal Request
All formal requests must:
- be in writing,
- refer to FIPPA,
- contain sufficient detail to enable an experienced University employee, with a reasonable effort, to identify the record(s)/personal information sought, and
- be accompanied by a $5.00 request-processing fee.
To submit a formal request pursuant to FIPPA please follow the steps below:
Step 1: Complete FIPPA Request Form
Under section 24(1) of the Act, you must provide sufficient detail in your request to enable an experienced University employee, with a reasonable effort, to identify the record(s)/personal information sought.
Tips for a details request:
- be clear
- identify the specific information or record(s) or personal information to which you seek access
- Identify any specific University, departments, faculties, schools, or offices
- Specify a date range or time period for the record(s)/personal information you request
- Provide as much information as possible.
A clearly defined request with a defined scope will greatly assist the University in searching, locating retrieving and reviewing the record(s)/personal information to respond to your request within the legislated time frame.
Step 2: Submit the CDN $5.00 Request processing fee.
1. Interac e-Transfer Payment through your Canadian bank (Preferred Method)
a. Sign in to your online or mobile banking
b. Look for a menu option like "Interac e-Transfer", "Send Money", or "Transfers".
c. Add or select a recipient
d. If Toronto Metropolitan isn't already listed, choose "Add new contact".
e. Enter Name: Toronto Metropolitan University or TMU
f. Email address: fsdeposits@torontomu.ca
g. Type in the amount you want to send.
h. Choose the account you want to send from.
i. Message or note: Please enter FIPPA Request.
j. Review your information and submit
k. Send a copy of the receipt to fippa@torontomu.ca with your request.
l. TMU is set up to automatically receive the deposit within 24 to 48 hours (1 to 2 business days).
If you require assistance, please contact the Privacy Office at fippa@torontomu.ca