Event No-Show Policy
What is the Event No-Show Policy?
The no-show policy requires that you cancel any event registration at least 24 hours in advance in the rare case that you may no longer be able to attend. Missing three events without advance cancellation will result in a violation of the Event No-Show Policy, leading to any of your new/upcoming event registrations being automatically cancelled.
Why is this important for me?
With over 12,000+ Ted Rogers School students providing an enhanced student experience also means prioritizing event accessibility. To uphold accountability, when you sign up for an event ensure that you are 100% committed to attending. Otherwise, you are taking away a spot from another student. By cancelling at least 24 hours in advance, you are helping free up a spot for another student to participate.
Step One: Open your confirmation email found in your inbox after you sign up for an event.
Step Two: Scroll down to the bottom of the email. Click "Add Event to Calendar".
Step One: Open your confirmation email found in your inbox after you sign up for an event.
Step Two: Scroll down to the bottom of the email. Click "Cancel your Registration".
How to redeem your ticket after being notified you are off the waitlist?
Disclaimer: You have 24 hours only to redeem your ticket once you have been notified that you are off the waitlist for an event
Step One: Open your email found in your inbox after being notified that you are off the waitlist and click on the attend event button.
Step Two: Click on the Yes Button on the top right corner to redeem your ticket. You will be then prompted to complete the final registration field.
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Step 3: The ticket should automatically be added to your cart and then you hit register.
Step Four: Lastly, fill out the remaining information and then click on register. Once you are done, you will receive an email confirmation further confirming your spot.
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What happens in the rare case of a violation of this policy?
For your first missed event, you will receive a warning email as a reminder of this policy. Once you miss three events, you have officially violated the Event No-Show Policy. To ensure you have continued access to register for events, you will need to complete our violation form to confirm your understanding of event sign-up expectations.
Once you miss three events, you will receive an email with next steps as you have officially violated the Event No-Show Policy.
You will be cancelled from any upcoming free TRSM events you may have registered for. Any paid or Program Advising and Student Success (academic-focused) events are not included in this cancellation as we want to ensure your academic success.
There will be an Event No-Show Policy Violation form in that email you receive that you will need to complete before being able to register for future events.