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Our Staff

Maureen Helt, Ombudsperson

Maureen Helt

Ombudsperson (On Leave)

Maureen joined the Office in 2022, and with over 25 years of legal experience, has served as counsel, prosecutor, and adjudicator. Her extensive career has equipped her with diverse dispute-resolution and investigative skills. Known for her strong interpersonal skills and a reputation for integrity, accessibility, and fairness. Maureen prioritizes procedural fairness, recognizing its significant impact on involved parties. Her commitment to impartiality, independence, and confidentiality aligns with the essential qualities of an effective Ombudsperson. As a member of the Alternate Dispute Resolution Institute of Canada and holding an LLM with specialization in Health Law, Maureen brings a wealth of expertise to her role. 

Gemma Kerr

Acting Ombudsperson

Gemma joined the Office in 2015 and has extensive experience working with students and interpreting University's policies and procedures. She is committed to fairness and will do what she can to assist students with their concerns. Before joining this Office, Gemma worked in a variety of educational settings, including alternative education, education programs in post-conflict zones, and post-secondary education. Through these roles, Gemma gained experience and conflict-resolution skills while working with a wide variety of students and stakeholders. 

Edmun Natkunarajah

Administrative & Outreach Officer 

Edmun joined the Office in 2023. Having a background in Urban and Regional Planning and Communications, he brings an array of project leadership, community engagement, and administrative management skills. His role encompasses handling in-takes, resource material distribution, and data analysis for case management, contributing to the smooth functioning of the office. Edmun is also at the forefront of developing and executing dynamic outreach strategies and communication programs to enhance awareness and education within the university community. Edmun is a beneficial addition to the Ombud's team, bringing a unique blend of administrative acumen, project management skills, and a passion for community engagement to his role as the Administrative & Outreach Officer.