U.S. Student Resources & Policies
U.S. Loans Resources and Policies
Get a better understanding of your U.S. Direct Loans by exploring these resources and policies for U.S. students at TMU.
Studying abroad is an amazing opportunity, but before you arrive in Toronto, there are forms to complete and requirements to meet. We want to set you up for success, so this page outlines policies and provides resources as you prepare to start your journey at Toronto Metropolitan University (TMU).
Student Financial Assistance at TMU will determine the loan types and the actual loan amount you are eligible to receive each academic year. However, there are limits on the amount you may receive each year and the total amounts that you may borrow for undergraduate and graduate study (aggregate loan limits).
Your eligible Direct Loan amount is calculated by the following formula:
The Cost of Attendance = (COA) - (EFC) - (EFA)
- Cost of Attendance (COA) includes loans, books, supplies, living expenses, personal expenses and transportation costs for the 8 or 12 month period you'll be in school
- Expected Family Contribution (EFC) is based on your income and assets (and your family's income and assets, if applicable), as reported when applying for the Free Application for Federal Student Aid (FAFSA) (external link) . The EFC is reported on the Student Aid Report (SAR) and the Institutional Student Information Record (ISIR). It's based on an 8-month period of enrolment
- Estimated Financial Assistance (EFA) includes scholarships, grants, loans or work that's awarded on the basis of post-secondary enrolment
Alternative and private loans provide supplemental funding above the federal Direct Loans. You must have a satisfactory credit history to qualify. You may borrow up to your cost of attendance minus any financial aid that you receive for that year. Alternative loans have different interest rates, fees and repayment options than U.S. government loans.
If you have loans from previous study periods, they may be deferred while you're studying full-time. For details on deferment, review the Get Temporary Relief: Deferment and Forbearance (external link) page on the Federal Student Aid website.
Study Abroad Students
If you're participating in a study abroad program, you are not eligible to receive U.S. financial aid or alternative loans through TMU. Since you'll be paying your tuition fees to the other school (abroad), you must make arrangements with that school for financial aid.
Exchange Students
As a U.S. student studying on an official TMU exchange, you're considered to be a TMU student for U.S. financial aid. This means that:
- You pay tuition and fees to TMU
- You apply for U.S. loans following TMU procedures
Important: U.S. Department of Education regulations stipulate that you can receive U.S. Direct Loans while on exchange only if:
- You attend a school that participates in U.S. Direct Loans
- The school attended is located outside of the U.S.
The U.S. Federal School Code List (updated quarterly) will determine whether your intended international exchange school participates in Title IV Federal Student Aid Programs.
If you're not eligible to receive subsidized/unsubsidized/PLUS loans while on exchange, you may wish to explore a Sallie Mae loan (external link) (a private loan used to pay for education).
According to U.S. government regulation, TMU students are not eligible for U.S. Direct Loans if research, work, internship, externship or special study is performed in the U.S.
If you intend to complete any part of your program in the U.S. or a foreign country, please contact the Student Financial Assistance team for out-of-province and U.S. students via email at funding@torontomu.ca.
As per U.S. government regulations, students must maintain certain academic standards in order to remain eligible for all types of U.S. Direct Loans (Code of Federal Regulation - 34 CFR 668.34 (external link) ).
The SAP Policy is for all students applying for U.S. Direct Loans under Title IV of the U.S. Higher Education Act. These types of loans include Direct Loans (Subsidized and Unsubsidized), Direct Parent PLUS and Direct Grad PLUS loans.
If you haven't met SAP, you'll be notified within 30 days of academic results becoming available (typically in May or August).
If you’re concerned at any point throughout the year about maintaining SAP, please connect with our Student Financial Assistance team for out-of-province and U.S. students via email at funding@torontomu.ca.
Taking early action may help you avoid losing your funding. You can also explore the Satisfactory Academic Progress (SAP) Appeals section on this page if you want to appeal a SAP decision.
We understand that life happens, and sometimes things beyond your control can affect your education. The SAP Appeals process has been designed to help you navigate these situations.

What Happens If I Haven’t Fulfilled My SAP Requirements?
You'll receive an email to your TMU email address only. You'll have 10 business days to appeal from the date of the email. The appeal submission must include:
- A letter from you
- Full name, the date and your TMU Student Number
- Your circumstances/reasons for not meeting SAP requirements (for example, illness or injury, death of a relative or other special circumstances)
- What will change that will allow you to satisfy SAP requirements in the future
- Any other relevant information
- Supporting documentation relevant to the appeal

Where to Submit Your Appeal
The appeal must be submitted to the TMU Student Financial Assistance office via email at funding@torontomu.ca. The subject heading should read “U.S. Direct Loan SAP Appeal.”
Only complete files will be reviewed. The decision made by TMU will be sent to your TMU email address. The appeal decision may be:
- Reinstatement of eligibility for U.S. Direct Loans
- Financial probationary period with conditions
- Denial of U.S. Direct Loans

Conditions
If you're put on a financial probationary period, the decision you receive from TMU will also include any conditions you need to follow or implement. Examples of conditions may include:
- Raising your CGPA by the end of the next semester
- Meeting with an academic program advisor to develop a plan to ensure future academic success
At the end of the following semester, SAP will be re-evaluated according to the SAP Policy and any conditions stipulated in the appeal decision. Failure to meet the SAP requirements or any appeal conditions will result in denial of U.S. Direct Loans.
It's important to remember that:
- You can't appeal SAP in the same year on different grounds if eligibility wasn't re-established after the first appeal
- You may submit an appeal each time you're notified that you've lost eligibility for U.S. Direct Loans for reasons of SAP
If you're denied U.S. Direct Loans after an appeal, but in later years meets SAP requirements, it's your responsibility to notify TMU Student Financial Assistance via email at funding@torontomu.ca.
You must explain that SAP requirements have been met and that you wish to apply for U.S. Direct Loans. The TMU Student Financial Assistance office will verify SAP requirements have been met prior to starting and releasing any U.S. Direct Loans.
You're responsible for meeting SAP requirements. A big part of that is maintaining a Cumulative Grade Point Average (CGPA) of at least 2.0. If you don’t meet SAP requirements, you may become ineligible for continued U.S. Direct Loan funding.

What Happens If I Have an Incomplete Grade?
Incomplete grades are considered attempted but aren't included in the CGPA calculation until they're replaced by a final grade.
A single incomplete grade on its own won't result in the loss of your Direct Loan eligibility. However, the following may negatively affect your SAP standing and future funding eligibility:
- Multiple incomplete grades
- Incomplete grades that are later converted to failing grades
This is because incomplete and failing grades impact your pace.

Pace Calculation
Pace measures whether you're successfully progressing toward degree completion within the maximum time frame (external link) for your program. This is similar to a university’s timespan policy.
You must successfully complete a sufficient percentage of your attempted credits to demonstrate SAP.

What Happens If I Withdraw from a Course?
Withdrawals aren't considered attempted credits and are excluded from the pace calculation.

What Happens If I Need to Repeat a Course?
Repeated course grades are included in the CGPA as per TMU grade regulations and are included in the pace calculation. The grade earned for the repeated course is substituted for the earlier grade in calculating your CGPA even if the newer grade is lower.

Can I Use Transfer Credits Towards My CGPA?
Transfer Credits will be used to calculate the quantitative component (pace) of your eligibility, but won't count towards CGPA as per TMU transfer student regulations.
To be eligible for U.S. Direct Loans at TMU, you must complete your degree within a certain time frame, which we’ve outlined below. If you’re unable to complete your degree during the maximum time frame, that means you haven’t maintained SAP and are no longer eligible for U.S. Direct Loans.
- Undergraduate students: You must not use more than 150% of the published length of your program to complete your degree requirements
- Graduate students: TMU defines the maximum time frame based on the length of the program

Maximum Time Allotted to Receive U.S. Direct Loans
Please review the chart below to determine the maximum time allotted to receive U.S. Direct Loans, based on the published length of your program:
Published Length of Degree | Maximum Years to Complete the Program While Receiving U.S. Direct Loans |
|---|---|
1 year | 1.5 years |
2 years | 3 years |
4 years | 6 years |
4.5 years | 7 years |
5 years | 7.5 years |
6 years | 9 years |
Completed Rate = (Total credits completed in an academic year) ÷ (Total credits attempted in an academic year)
You must maintain a 67% completion rate for successful progression toward a degree. Once it’s been identified that it’s mathematically impossible for you to complete your program within the maximum time frame, you'll lose U.S. Direct Loan eligibility. Please refer to the chart below to ensure you’re on track for completing within the allowed time frame:
Courses Attempted | Earned Credits Needed (Passed with CGPA of 1.67 or Greater) |
|---|---|
4 | 3 |
5 | 4 |
6 | 5 |
7 | 5 |
8 | 6 |
9 | 7 |
10 | 7 |

Students Who Are Not Meeting SAP Requirements
We’ve prepared some examples below to help you better understand what can happen if or when you don’t meet the SAP requirements.
What Happens |
U.S. Direct Loan Student Financial Aid Status |
What Student Needs to Do |
|---|---|---|
If your CGPA drops below 1.67 |
All types of U.S. Direct Loan denied at the end of the academic year |
Raise CGPA to required standards. You may appeal if you have extenuating circumstances. Refer to the Satisfactory Academic Progress (SAP) Appeals section for details. |
If you don't have an overall completion rate of 67% or more and it becomes mathematically impossible for you to complete your program within the allowed time frame |
All types of U.S. Direct Loan denied at the end of the academic year |
You may appeal if you have extenuating circumstances. Refer to the Satisfactory Academic Progress (SAP) Appeals section for details. |
Once TMU becomes aware that you'll need to take more than 150% of the published length of time to finish your degree (for undergraduate students), or that you've reached your program length maximum (for graduate students) |
All types of U.S. Direct Loan denied |
You may appeal if you have extenuating circumstances. Refer to the Satisfactory Academic Progress (SAP) Appeals section for details. |
As per the Higher Education Opportunity Act (HEOA) of 2008 (external link) , the U.S. government requires institutions offering U.S. Direct loans to disclose the following consumer information. If you require further information about the content, or would like a paper copy, please contact Student Financial Assistance. Below, you'll find a detailed list of consumer information descriptions.
| Consumer Information | Description |
|---|---|
| Student Financial Aid Information | Information about government aid, need-based and non-need based aid provided by TMU on this Student Financial Aid website. If you're a Canadian student, refer to the OSAP page or the Provincial and Territorial Financial Aid page. If you're a student from outside of Canada, refer to the U.S. and International Financial Aid page. |
| Students with Disabilities | Information about TMU services offered to students with disabilities is available from Academic Accommodation Support. In addition, rights of students with disabilities can be found in TMU's Statement of Student Rights and Responsibilities. |
| Cost of Attendance Information | For information regarding the cost of tuition, fees and mandatory health insurance, please refer to Current Students: Tuition and Fees. Information on the TMU bookstore can be found on the Campus Store website. For details on residence fees, explore the Housing & Residence Life website. |
| Refund Policy and Procedure | For information about TMU's refund procedure, please refer to the Undergraduate Calendar. |
| Return of Title IV Financial Aid | Please refer to the Return to Title IV refund policy. |
| Academic Programs | For information on academic undergraduate programs offered at TMU, please review Undergraduate Programs. You may also want to refer to the Undergraduate Calendar. For information on academic graduate programs offered at TMU, please refer to Graduate and Postdoctoral Studies. |
| Transfer of Credits and Withdrawals | For credits transfers and withdrawals, please review details about Transfer Credits. For information on withdrawals, please visit Course Drops and Programs Withdrawals. |
| Copyright Information | For TMU's policies related to academic integrity, please refer to Copyright for Students. |
| Notice of Federal Student Financial Aid Penalties for Drug Law Violations | For information on the penalties associated with drug-related offenses under the U.S. Higher Education Act, visit the U.S. Department of Education (external link) . |
| Health Care - Vaccination Requirements | If you're in a program that requires vaccinations, contact your department for further details. Information on medical consideration for students participating in an exchange program can be found on Global Learning: Safety Abroad. |
| Privacy of Student | Students' rights under the Information Protection Policy are outlined in the University Administrative Policies. |
| Security, Fire Safety and Missing Students | Information about security, fire safety and precautions can be found on Community Safety and Security. |
| Student Loan Information Published by the U.S. Department of Education | Student loan information published by the U.S. Department of Education can be found on the Federal Student Aid (external link) website. TMU will provide information published by the U.S. Department of Education to students at any time that information regarding loan availability is requested, including the rights and responsibilities of students and schools under Title IV loan programs. |
| Student Enrolment Reporting - National Student Loan Data System (NSLDS) | TMU reports student registration through the National Student Clearinghouse (external link) several times each academic year. |
| High School Diploma | U.S. students must provide a high school diploma for admittance to TMU. |
| Telecommunication Courses | U.S. students are prohibited from enrolling in telecommunication courses at non-U.S. institutions. |
| Privacy Rights | To learn more about your privacy rights, visit the Toronto Metropolitan University Notice of Collection, Freedom of Information and Protection of Privacy Act (FIPPA), and the Family Educational Rights and Privacy Act (FERPA) (external link) . |
U.S. federal aid regulations mandate a Return to Title IV Funds (R2T4) calculation when a student receiving Title IV financial aid withdraws from the university. If a student never attends, ceases enrolment or withdraws from all courses in the term and the student received U.S. federal financial aid, the university must determine if these funds are required to be returned to the U.S. government within 45 days of the date of withdrawal.
The R2T4 calculation may result in a reduction of the student’s U.S. federal loan if the student attended less than 60% of the term. The R2T4 calculation is based on the following:
- The number of days the student attended
- The number of days in the term
- The institutional charges assessed
- The total amount of U.S. Direct Loan aid awarded accepted and/or disbursed.
The amount of assistance earned is determined on a proportional basis. For example, if 30% of the semester is completed, 30% of the assistance originally scheduled to be received will be earned.
As a result, TMU and you may be required to return any "unearned" U.S. federal aid received. TMU may be obligated to return funds on your behalf.
If the amount of the loan funds returned exceeds any existing credit on your account, you will owe the funds to the university. You should make arrangements with TMU's Collection Services to repay the outstanding amount to the university as soon as possible.
A letter from Student Financial Assistance will be sent to your TMU email address indicating the type and amount of aid returned to the U.S. Department of Education on your behalf.
Funds returned to the U.S. Department of Education on behalf of a student are used to repay the current year’s loans in the following order:
- Unsubsidized U.S. Direct Loan
- Subsidized U.S. Direct Loan
- Parent PLUS for undergraduate students
- Grad PLUS for graduate students
Withdrawal Date
The withdrawal date is the date the student withdraws from school, as determined by the school.
For a student who ceases attendance at an institution that isn't required to take attendance, the student's withdrawal date is any of the following:
- The date, as determined by the institution, that the student began the withdrawal process prescribed by the institution
- The date, as determined by the institution, that the student otherwise provided official notification to the institution, in writing or orally, of their intent to withdraw
- If the student ceases attendance without providing official notification to the institution of their withdrawal, the midpoint of the payment period
A school that isn't required to take attendance is always permitted to use the last date of an academically related activity that the student participated in as the student’s withdrawal date.

Date of Determination
The date of determination is the date the school determined that the student withdrew completely or ceased attendance from school. This may be the date the student begins the official withdrawal process at the school, or the date the institution becomes aware that the student has ceased attendance.
For a school that isn't required to take attendance, and for a student who hasn't notified the school of their intent to withdraw, the last possible date of withdrawal for the student is the date the school terminates the student’s enrolment. This is unless the school can document that the student continued their attendance after the midpoint.
Once your tuition and ancillary fees are paid, you may log into your MyServiceHub account and request a refund of remaining funds for payment of book and living expenses.
U.S. Department of Education regulations state that a school must return loan funds if a student has not completed a minimum of 60% of the payment/enrolment period.
If you received more loan funding than was "earned," the excess funds must be returned by the school and/or you. The amount of money to be returned is determined by a calculation that includes the number of school days completed and the amount of institutional charges fees paid (Return to Title IV calculation).
If you withdraw from TMU, you may be required to:
- Repay the school any "unearned" U.S. Direct Loan funds that the university returned on your behalf (as stipulated by U.S. Department of Education regulations)
- Repay part or all of your loans to the designated servicer
If you didn't receive all of the funds that were earned, you may be eligible for a post-withdrawal disbursement. Loans must be offered to you within 30 days, allowing you at least 14 days to respond. You may choose to decline some or all of the loan funds.
Exit counselling provides you with information about repayment plans. It's mandatory for all graduating students with subsidized, unsubsidized and PLUS loans.
Online Exit Counselling (external link) must be completed during the final term of studies and prior to graduation. An acknowledgment will be sent to the university upon completion. If you withdraw from TMU, you're obligated to fulfill this requirement.
Communication of information relevant to the prevention and management of defaults is a school-wide effort, and isn't the responsibility of a single office. To promote success, university officials regularly examine their communication procedures for effectiveness and inclusiveness. Information regarding a borrower’s academic progress and enrolment status are components of the information received by all relevant offices across campus, including the offices that disburse funds and authorize payments.
Accurate and timely communication among offices and Student Financial Assistance ensures the right aid is getting to the right student. It also helps with regulatory compliance for topics including TMU standards for administrative capabilities, and accurate and timely reporting of a borrower’s enrolment status and Satisfactory Academic Progress (SAP).
If you don’t qualify for government loans or require additional funds, you may be eligible for alternative or private loans.
Here are some things to keep in mind:
- All U.S. students can apply, including those not registered in a degree program
- Students studying less than half-time are eligible to apply for a student loan from Sallie Mae (external link)
- Students may borrow up to the cost of attendance minus any financial aid received
- A co-signer may be required
- Alternative loan interest rates, fees and repayment options differ from U.S. government loans
Types of Alternative and Private Loans
Earnest is a private lender offering private student loans, student loan refinancing and scholarships. With Earnest, you may be considered for:
- Low interest rates
- Your choice of payment and loan term
- A 50% longer grace period for repayment of your loan
- Annual “skip a payment” benefits
- Competitor rate matching (if you find a lower rate with one of their competitors, they may match it)

How to Apply for Earnest Student Loans
- Complete the Earnest loan application (external link) on the Earnest website.
- Afterwards, please complete the Earnest Loans Google Form (external link) to notify our Student Financial Assistance office that you applied. You'll also need to confirm some details that we need to complete your Earnest loan assessment.
- The Earnest office will generate your Earnest loan assessment. They'll be in touch with you via your university email or the email address you provide on your Earnest Loans Google Form (external link) submission to confirm your Earnest loan assessment.
- At the beginning of each semester where you apply for funding (September for fall, January for winter and May for spring/summer), funds will be posted to your MyServiceHub account. All loan amounts issued are in U.S. dollars. The U.S. exchange rate is effective the day the funds are posted to your account.
If your Earnest loan funding is more than the fees owed on MyServiceHub, you can request a refund.
If you have any questions about the TMU process, please email funding@torontomu.ca. Visit Earnest (external link) to learn more about this lender option.
U.S. students studying at TMU can apply for Sallie Mae loans. If you decide to apply for both Free Application for Federal Student Aid (FAFSA) Direct Loans and Sallie Mae, your Sallie Mae loans will impact your FAFSA Direct Loan assessment. This is because your Sallie Mae funding is counted as a resource toward your financial need calculation. To apply for Sallie Mae loans:
- Complete the Sallie Mae application (external link) on the Sallie Mae website.
- Once your application is submitted to Sallie Mae, please complete the Sallie Mae Loans Google Form (external link) to notify our Student Financial Assistance office that you applied. You'll also need to confirm some details that we need to complete your Sallie Mae assessment.
- Our office will generate your Sallie Mae loan assessment. We'll be in touch with you via your university email or the email address you provide on your Sallie Mae Loans Google Form (external link) submission to confirm your Sallie Mae loan assessment.
- At the beginning of each semester where you apply for funding (September for fall, January for winter, and May for spring/summer), funds will be posted to your MyServiceHub account. All loan amounts issued are in U.S. dollars. The U.S. exchange rate is effective the day the funds are posted to your account.
If your Sallie Mae funding is more than the fees owed on MyServiceHub, you can request a refund.
If you have any questions about the TMU process, please email funding@torontomu.ca. Visit Sallie Mae (external link) to learn more about this lender option.
Students may qualify for financial aid through the U.S. Department of Veterans Affairs (external link) .
- You can find out about eligibility requirements and explore the FAQ section by visiting Veterans Affairs: Education Benefits Eligibility (external link)
- To apply, please visit Veterans Affairs: How to Apply (external link)
If you have any questions, please email funding@torontomu.ca for further assistance.
You've completed your funding applications and filled out your forms, what's next?
Once funding is disbursed for Free Application for Federal Student Aid (FAFSA), Veterans Affairs, Earnest or Sallie Mae, it can take up to 20 business days for loans to be received by TMU and to be posted to your MyServiceHub account. To confirm if your funding has been received and posted, follow the instructions to complete an Account Inquiry in MyServiceHub.