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Who Gets Left Out? Studying Inequitable Uptake in Settlement and Employment Services

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The federal government estimates that nearly two-thirds (61%) of newcomers do not access settlement services within the first two years of living in Canada (IRCC, 2017). Not accessing settlement programs prolongs the path to meaningful employment and contributes to deep inequalities in economic outcomes.

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Objective 

This project aims to understand the barriers preventing disadvantaged newcomers from accessing settlement services in Canada and to propose strategies for governments and service providers to enhance participation and promote equitable outcomes.

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Research questions

  1. Why aren't settlement services being accessed by disadvantaged newcomers who could benefit from them?
  2. What can governments and service providers do to increase participation and produce more equitable outcomes?
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Methodology

This project focuses on settlement services that target employment and job readiness. It will examine disparities in access to employment services among newcomers as well as Canadians born jobseekers. The project also builds on methodological leadership through the Metaketa initiative of the Evidence in Governance and Politics initiative. The Metaketa approach focuses on coordinated randomized control trials with harmonization of treatments, measurements, and outcomes.

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Status

The project is ongoing. New research tools are being developed and tested, and analysis of merged data is in progress.

Expected completion date: December 2026

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Keywords

Settlement services; Canada; employment services; immigrant employment; newcomer employment