FAQ
You’re welcome to Update Your Information online at any time or feel free to send us the information by email.
As an alumnus/a you have access to MyServiceHub / my.torontomu.ca for life. For up to five years after your last class enrollment, you may log into my.torontomu.ca using your my.torontomu.ca username and password. After five years, you may login (google form) using your student number (external link, opens in new window) as your username. Even alumni who have never activated their account are eligible to access MyServiceHub, but they must first activate their account.
Yes, all alumni can take advantage of the Alumni Gmail-for-life program.
If you graduated in or after 2012 and currently have an @torontomu.ca account, you will automatically receive a renewal link for your G-suite account (email and storage) via email annually. If you didn’t receive the renewal link, it’s expired, or you’d just like to sign up for a new account follow these steps.
Connect with Toronto Metropolitan University alumni on Facebook (external link) , X (external link) (formerly Twitter), Instagram (external link) and LinkedIn. (external link) We can also help you track down classmates you've lost touch with. Contact us with the name of the person you’re trying to reach, along with estimated grad year, program, or last known city. If we have active contact information for the alumnus/a, we will get in touch with them and pass on your contact information for them to get in touch with you directly.
In addition to access to exclusive group rates on life, home and auto insurance, Toronto Metropolitan University graduates receive discounts from a growing list of local and national vendors like SoftMoc, Canada’s Wonderland, The Science Centre and Via Rail.
Attend events to build your professional network, upgrade your skills and satisfy your thirst for knowledge through our podcasts, webinars and videos.
If you graduated within the last five years, connect for free with faculty-specific career consultants for insight on the latest trends in job search, resume & cover letters, online profiles, and interview skills. You’re also welcome to participate in workshops and career chats. All services are free for alumni within five years of graduation. Alumni who graduated over five years ago pay a small fee for the career consultant only. Find out more.
Absolutely, Toronto Metropolitan University alumni get a discounted rate on monthly gym memberships which includes; access to the RAC and MAC facilities and all group fitness classes. For more information about the facilities, group fitness, rates and hours, visit Toronto Metropolitan University Recreation.
Alumni can access the print collections for an annual fee of $50. Please visit the Circulation Desk on the 2nd floor and self identify as Alumni. Alumni will be required to produce a Government-issued photo ID. If you have an old Alumni Card, present it together with a Govt-issued photo ID to Circulation staff for verification of your status.
Check the library website for additional information.
Alumni get an exclusive 20% on regularly priced, authentic Toronto Metropolitan University crested apparel, gifts and general books at the Toronto Metropolitan University Campus Store (some conditions apply). Verify your alumni status by showing the cashier a print out or an online version of Toronto Met Connect.
There are many ways you can do this! Apply to be a Career Mentor, (opens in new window) become part of the Alumni Expert database and we’ll let you know about blogging or speaking opportunities, or contact your faculty representative directly to find out about additional opportunities.
Please visit the TMU Students Fund page to make a gift using your credit card through our secure online form. If you wish to speak to someone about making a secure gift by phone using a credit card, please contact our gift processing department at 1-866-428-8881, and one of our associates will be happy to assist you.
To mail in your gift, please make your cheque payable to TORONTO METROPOLITAN UNIVERSITY and mail to:
Sergio Chiodo
Toronto Metropolitan University — University Advancement
350 Victoria Street
Toronto, ON M5B 2K3
To learn more about how your gifts support students and the university, visit Giving to Toronto Metropolitan University.
You can request your official and unofficial transcript (opens in new window) through the Office of the Registrar.
If your original academic award document says Ryerson Institute of Technology, Ryerson Polytechnical Institute, Ryerson Polytechnic University, or Ryerson University you can apply to replace it with a new document that says Toronto Metropolitan University*. For more information on having your award document amended contact Curriculum Advising and click on Graduation Award Document Reissues.
*Note, award documents with Toronto Metropolitan University will be issued once the legal name of the university has changed. For updates related to the renaming of the university visit the Next Chapter website.
Please note that once the university’s name is legally changed, replacement degrees with the name ‘Ryerson University’ will NOT be issued. Anyone wishing to replace a lost or damaged original degree with a reissue bearing the name Ryerson University must order it before the Ryerson University Act is changed.
You may be able to do this. For more information and to find out if you're eligible for a degree amendment contact Curriculum Advising (opens in new window) at 416-979-5151 and ask to be connected to the Curriculum Advising Officer for your program or email gradinfo@torontomu.ca. Please have your student ID number ready.
Toronto Metropolitan University offers an online Degree Verification Service (opens in new window) that confirms that you have been awarded a graduate degree, undergraduate degree or certificate.There are students whose degree information may not be available in electronic format. This includes, but is not necessarily limited to, students who graduated prior to 1984.
In April 2022, the university was renamed Toronto Metropolitan University. This decision was unanimously accepted by university's Board of Governors following an eight month long consultation period. More than 30,000 individuals provided feedback during the community engagement survey, and in total, over 2,200 unique names for the university were submitted for consideration. The decision to rename was made in August 2021, when the university’s Board of Governors accepted the 22 recommendations of the Standing Strong Task Force.
Learn more on the Next Chapter website.
Absolutely! Your hard-earned degree remains an accomplishment to celebrate and a credential worthy of promotion. The changing of the name of the university does not change your experience. For the last 73 years, the faculty and staff at the university have worked hard to provide an exceptional educational experience for students. The university's programs and graduates are recognized internationally for their innovative and career-ready approach. Potential employers will continue to recognize your degree for what it says about your skills, training and expertise, regardless of the name change.
Your hard-earned degree remains an accomplishment to celebrate, and a credential worthy of promotion. Alumni are certainly encouraged to keep and display their old degrees with pride, if they are comfortable doing so.
The university understands that not all alumni may want to keep their degree issued under our former name. Alumni who wish to have their degree reissued under our new name can do so. This is a service the university has always offered and alumni will continue to have this option now that we have been renamed Toronto Metropolitan University.
More details on this will be posted to the curriculum advising webpage when available.
The university has collaborated with LinkedIn to offer those who graduated prior to the renaming with the option to use either Ryerson University or the Toronto Metropolitan University when listing their education. For current alumni, Ryerson will be the default under their school information, but LinkedIn members can switch manually to Toronto Metropolitan University using the following instructions (external link) .
Learn more on the Next Chapter website.
In late December 2022, the university updated the email domain from “@ryerson.ca” to “@torontomu.ca”.
All active @ryerson.ca emails were converted to the @torontomu.ca email domain. Usernames (what appears before @ryerson.ca in the email address) remained the same. An email forwarding service is in place to ensure that any emails sent to your @ryerson.ca address in error are forwarded to your @torontomu.ca address. Users will also be notified if/when the forwarding stops.
Learn more about the impact of university email changes on IT systems (opens in new window) .
You can Update Your Information online at any time.
We value the privacy of our alumni. If you have any questions or prefer not to receive specific communications, please contact us or refer to our privacy policy.
Both email domains belong to TMU. In February 2024, TMU created an additional domain, cloudmail.torontomu.ca. This domain allows the university to send email on behalf of TMU via approved third-party email applications like Campaigner. With the rise of sophisticated email-based fraud, the introduction of the cloudmail.torontomu.ca domain offers an additional layer of verification for the TMU community to confirm email origins.
Legitimate TMU emails will always originate from addresses ending in torontomu.ca or .torontomu.ca.
Yes, legitimate TMU emails will always originate from addresses ending in torontomu.ca or .torontomu.ca.
If you receive an email from @cloudmail.torontomu.ca, it is likely to have been sent on behalf of TMU via a third-party email system. Despite this, like all email, we encourage you to use caution and keep in mind tips for spotting phishing emails.
Legitimate TMU emails will always originate from addresses ending in torontomu.ca or .torontomu.ca.
If the Reply-to email address ends in torontomu.ca or .torontomu.ca, the emails you send to the address are likely going to a legitimate inbox at TMU.
If you have any questions about TMU email domains, please contact the Computing and Communications Services (CCS) Help Desk at help@torontomu.ca or 416-979-5000, ext. 556806.
Yes, all alumni can take advantage of the Alumni Gmail-for-life program.
If you graduated in or after 2012 and currently have an @torontomu.ca account, you will automatically receive a renewal link for your G-suite account (email and storage) via email annually. If you didn’t receive the renewal link, it’s expired, or you’d just like to sign up for a new account follow these steps.
