You are now in the main content area

Accessibility eLearning for Employees

The following self-paced eLearning modules about accessibility are available for TMU employees via D2L Brightspace.

Mandatory Accessibility (AODA) eLearning for all employees

Course title: Accessibility (AODA) at TMU

All employees of TMU, including faculty, instructors, staff, volunteers, contractors, and others, are required by law to complete accessibility training within two weeks of the start of work. Ensuring all faculty and staff receive training is critical to ensure the ongoing development of an accessible and inclusive environment at the university.

Note: The eLearning will be automatically available to all employees in D2L Brightspace under My Courses. If you do not have access, please contact:

Who has to be trained under the AODA?

All employees of Toronto Metropolitan University, including faculty, staff, teaching assistants, research assistants, CUPE instructors, Chang School instructors, executives, as well as volunteers, contractors, and any other person that interacts with people on the university's behalf, are required to complete accessibility training.

In addition, anyone who participates in developing policies, procedures and practices on the provision of goods and services by the university must also complete the training.

When does the training have to be done?

The standard requires that the training be provided to new employees as soon as practicable after beginning work. As a policy, the university requires that training be completed within two weeks of starting work or earlier where appropriate, for example, if work period is less than two weeks. This requirement is included in standard letters of offer.

This training should be considered in line with other regular job duties. As such, training should be completed during work time.

What if I have previously completed AODA Customer Service training in another organization?

While all organizations covered by AODA must have the same components included in their training, the training is customized as it applies to the services provided by individual organizations. Therefore everyone must complete the Accessibility/AODA training as it is specific to our university.

What if I have previously completed AODA training at Toronto Metropolitan University?

The Integrated Accessibility Standard Regulation requires that training be provided on an ongoing basis in connection with changes to the policies, practices and procedures governing the provision of “goods or services” to persons with disabilities. The remaining standards of the AODA have been rolled out since the initial training was launched in 2010 and various legislative updates to AODA have taken place. These additions and changes are reflected in the content of the new training and includes new resources which will provide a broader perspective in advancing inclusion within Toronto Metropolitan University. Therefore any updated university wide training needs to be completed by all employees, volunteers and contractors.

Is the eLearning training always required?

The eLearning is designed to provide thorough and comprehensive training so that employees, volunteers and contractors can ensure the accessibility of the university’s services. There may be some situations, however, where the full training is not required. For example, if a caterer is hired for one evening event only, they would not need to complete the eLearning. In such situations, contact for the training summary for short term employees.

Can non-employees, Volunteers and Contractors who do not have a my.torontomu ID, complete the online training?

If you are a volunteer or contractor working at the university but not employed by the university, please contact to discuss appropriate AODA training alternatives.

I am a student employee, is eLearning training required?

Yes, all student employees are required to complete accessibility training. If you cannot find Accessibility (AODA) at TMU under your courses in D2L Brightspace, please contact:

I completed my training, where can I download my certificate?

A certificate will automatically be generated shortly after completing all modules. You must score 100% on all quizzes to be eligible for a certificate. Please note it may take a few minutes for the award to show.

To download a PDF copy of your certificate, navigate to the “Awards” section within the course. Click on “Accessibility (AODA) at Toronto Metropolitan University Certification” and a pop-up containing a “Generate Certificate” button will appear.

Policy 159 training for faculty and contract lecturers

Course title: Policy 159: A Shared Responsibility, Faculty and Contract Lecturer Online Training

The four-module training program is designed to help faculty and contract lecturers understand and apply Senate Policy 159: Academic Accommodations for Students with Disabilities. This interactive training offers insights into policy details, related procedures, and the known barriers in higher education that disproportionately impact students with disabilities. Faculty and lecturers who complete these engaging modules gain a deep understanding of their responsibilities under Policy 159, as well as practical tools for creating an inclusive learning environment. Upon completion, a certificate will be issued.

Created by Academic Accommodation Support (AAS) in collaboration with the Centre for Excellence in Learning and Teaching (CELT).

Note: The eLearning will be automatically available to all faculty and contract lecturers in D2L Brightspace under My Courses. If you do not have access, please contact: