Exploring Smart Speaker Disclosure and Adoption Intentions: A Privacy Adoption Calculus Perspective
Construct |
Final Scale Item |
|---|---|
Perceived Privacy Risk (Modified from Hsu & Lin, 2018) |
PR1: There is a considerable privacy risk involved in using a smart speaker device. PR2: There is too much uncertainty associated with using a smart speaker device. PR3: My decision to use this a smart speaker device exposes me to privacy risks. PR4: Using a smart speaker device would lead to a loss of privacy. |
Privacy Concerns (Modified from Dinev & Hart, 2006) |
PC1: I am concerned that the information I submit on a smart speaker device could be misused. PC2: I am concerned that a person can find private information about me on a smart speaker device. PC3: I am concerned about submitting information to a smart speaker, because of what others might do with it. PC4: I am concerned about submitting information to a smart speaker, because it could be used in a way I did not foresee. |
Trust (Modified from Dinev & Hart, 2006 & Malhotra et al., 2004) |
T1: A smart speaker device provides a safe environment in which to exchange information with others. T2: A smart speaker would be trustworthy in handling personal information. T3: A smart speaker device handles personal information submitted by users in a competent fashion. |
Intention to Disclose Personal Information (Modified from Kim et al., 2019) |
ID: I would provide accurate and identifiable personal information when using a smart speaker device ID2: I would provide personal financial information such as credit card information when using a smart speaker device ID3: I would provide real-time location information when using a smart speaker device |
Perceived Usefulness (Modified from Davis, 1989) |
PU1: Using a smart speaker device would enable me to accomplish tasks more quickly PU2: Using a smart speaker device would improve my performance PU3: Using a smart speaker device would increase my productivity at home PU4: Using a smart speaker device would enhance my effectiveness of using devices PU5: Using a smart speaker device would make my everyday life easier PU6: I would find a smart speaker device useful |
Perceived Ease of Use (Modified from Davis, 1989) |
PEOU1: Learning to operate a smart speaker device would be easy for me PEOU2: I would find it easy to get a smart speaker device to do what I want it to do PEOU3: My interaction with a smart speaker device would be clear and understandable PEOU4: I would find a smart speaker device to be flexible to interact with PEOU5: It would be easy for me to become skillful at using a smart speaker device PEOU6: I would find a smart speaker device easy to use |
Intention to Use (Modified from Venkatesh & Bala, 2008) |
BI2: Assuming I had access to a smart speaker, I intend to use it BI2: Given that I had access to a smart speaker device I predict that I would use it BI3: I plan to use a smart speaker device in the next three months |
Perceived Critical Mass (Modified from Kim et al., 2019) |
CM1: Most people in my peer group frequently use smart speakers CM2: Most people in my community frequently use a smart speaker device CM3: My family/friends frequently use smart speakers CM4: Most people I know use a smart speaker device |