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Services for Faculty & Staff
The Faculty & Staff Help Desk can help you with the following:
- Troubleshoot and repair university-owned computers and peripherals
- Recommend and order new computer equipment, software and toner
- Configure and install new equipment
- Software installation, opens in new window and troubleshooting
- Assist faculty members with TRS computer lab and classroom technologies
- Short-term equipment loans for work-related activities
- Computer lab bookings within TRS building
- Restrict computer applications during lab-based tests and exams
- General help with the university’s IT resources, including two-factor authentication, opens in new window and RU-VPN
- Zoom classroom assistance and/or training via this booking tool, external link
If it's not on the list just ask - we will do our best to help!
Location
Find us on the PDF file7th Floor (TRS 1 - 154)
Hours
Faculty & Staff Help Desk Hours
Mon - Fri: 8:30 a.m. - 7:30 p.m.
Sat & Sun: Closed
Contact
(416) 979-5000 ext. 557455
bizhelp@ryerson.ca
Licensed Software
View the list of software that we can install, opens in new window on your university-owned computer.
Are You Eligible for a Desktop or Laptop Upgrade?
Every four years faculty and staff members are eligible to have their desktops/laptops upgraded.
You will find a complete list of upgrades, opens in new window here.
For further information, contact the Help Desk, opens in new window.