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Sexual Violence Complaint Process
Description of the process
- The Complainant shares concerns with Human Rights Services, describes what happened and who is involved.
- Formal investigation process and alternative resolution options are discussed.
- Human Rights Services may require certain interim measures such as a “no contact” order between parties involved in a complaint resolution process.
Alternative resolution process
- Consultation or coaching: Human Rights Services will support you in resolving the issue independently.
- Conciliation: If the Complainant and Respondent are willing, Human Rights Services can mediate a resolution. If successful, both parties sign a written record of resolution.
- Resolution: The issue may be resolved by the above or other alternate means where appropriate.
- If the matter is not resolved through the alternative resolution process or if the Complainant prefers to proceed with a complaint, they can.
- This can happen at any time during the alternative resolution process.
- The Complainant initiates a complaint.
- Complainant gives a statement, along with any supporting documentation and names of witnesses, if applicable.
Decision Maker is identified
- Human Rights Services identifies a senior administrator as Decision Maker.
- An Investigator will be assigned to investigate the complaint. The Investigator works independently to analyze the complaint and write a report on their findings, including:
- Interviewing complainants, respondents and witnesses
- Reviewing any documentation
- Ensuring that both the Complainant and Respondent have an opportunity to review and respond to all material aspects of the complaint in order to ensure procedural fairness.
- Allowing the Complainant and Respondent to review and respond to a summary of their statements.
- The Investigator documents their findings in an investigation report and submits it to Human Rights Services for review.
- Human Rights Services will then forward the investigation report to the Decision Maker for a decision.
- The Decision Maker reviews the report and has the opportunity to meet with the investigator, all parties and university administrators as required.
- The Decision Maker renders a decision and where applicable assigns sanctions/remedies.
- The Decision Maker will render a decision and assign an appropriate remedy/sanction.
- Parties can appeal based on matters of substance and/or process.
Support is available throughout this process.
Materials for you to download and print
(PDF file) Download the diagram that shows an overview of this complaints process.