Open Enrolment Programs

The certificate in Labour Relations, presented by Toronto Metropolitan University and Lancaster House, is designed to provide labour relations professionals with the core skills and knowledge required to create and maintain effective union-management relationships that foster fair and efficient workplaces.

The Ted Rogers School of Management’s Advancing in Leadership Program, combines academic thought leadership with industry best-practices, providing you with in-demand skills with immediate workplace applicability.

Learn the tools and skills you need to be an effective manager.

Location: Ted Rogers School of Management – 55 Dundas Street W., Toronto

Dates: February 28 - March 1, 2023, 9 a.m. –4 p.m. ET

Negotiation is taught in business schools and law schools the world over, but collective bargaining is a unique species of negotiation that requires specialized knowledge and experience. Rather than being provided in classrooms, collective bargaining training tends to come in the form of "trials by fire." This program is the rare opportunity to develop collective bargaining skills in a safe space with expert guidance.

The R.I.S.E. to Excellence program is an in-depth retail and hospitality education program that focuses on supporting Canadian organizations in their quest to achieve excellence in service, both online and in their physical space.

Transforming retail and hospitality leaders into highly skilled brand ambassadors.

Location: Ted Rogers School of Management – 55 Dundas Street W., Toronto

Date: March 10, 2023, 9 a.m. - 5 p.m. ET

This intensive professional learning program is designed to develop the advanced dispute resolution skills that labour relations professionals need in order to be successful in their roles. Participants will have the opportunity to observe dispute resolution techniques used by experienced professional mediators — and to use those techniques as they attempt to resolve a workplace dispute. To make the simulation as realistic as possible, professional actors will play the role of the aggrieved party.