Frequently Asked Questions

Information on how to book a room can be found on the Booking Your Stay page.

Yes! Our summer room rentals are open to the general public and anyone can book a room.

Please check-in/check-out at the front desk for the residence that you have booked. Our front desks are staffed 24 hours a day and a staff will be available assist you.

International Living/Learning Center (ILC) / Pitman Hall (PIT)

• To enter the building, please scan hotel key or use intercom 
  

Daphne Cockwell Complex (DCC)

• To enter the building, please scan hotel key or use intercom 
• The DCC residence front desk/main floor is located on the 8th floor of the building

Check-in begins at 4:00pm. We will try to accommodate early check-ins after 12:00pm if the room is ready.

Check-out is by 11:00am. Late check-out may be extended to 12:00pm if the room is not booked for another guest arriving on the same day.

We ONLY accept debit cards and major credit cards (Mastercard, Visa, and American Express) for methods of payment at the front desk. Cash payments are not accepted. 

All guests must check-in with a valid credit card under their name and a piece of government-issued identification. Third party credit cards are only accepted if the cardholder is onsite at check-in.

If you are a current TMU student or co-op student from another post-secondary institution looking for monthly summer housing, please visit https://www.torontomu.ca/housing/housing-alternatives/summer-housing/summer-residence/ to find out more on our offerings.

We offer discounted nightly stays to TMU students and students from other post-secondary institutions. Please email reservations@torontomu.ca to obtain a discount code. 

The discounted rates are only applicable for specific dates during the summer.

We offer discounted nightly stays to TMU alumni, faculty, and staff. Please email reservations@torontomu.ca to obtain a disocunt code.

The discounted rates are only applicable for specific dates during the summer.

Yes, linen and towels are included in all stays. Weekly housekeeping will be provided based on your room rate.

The front desk offers complimentary day use luggage storage for all guests.

We offer complimentary wireless internet (Wi-Fi) in all residences. 

Information on campus parking options can be found at https://www.torontomu.ca/parking/.

Washer and dryer facilities are availble in all residences. Laundry cards available for purchase from the Front Desk (laundry detergent is not provided).

Unfortunately, hair dryers or irons and iron boards are not available.