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Frequently Asked Questions

  • I am not a student at Toronto Metropolitan University, can I book a room?
  • How do I book a room?
  • How do I check-in/check-out? What time is the front desk open?
  • What time is check-in? Is early check-in possible?
  • What time is check-out? Is late check-out possible?
  • Can you store my luggage?
  • Can I use a Credit Card that does not belong to me?
  • Are linen and towels included? What about housekeeping?
  • Will there be internet in my room?
  • Will my room have a hair dryer or iron and ironing board?
  • Do you have parking?
  • I am a student and looking for monthly summer housing (more than 30 nights), what are my options?
  • I am a student and looking for short term housing (less than 30 nights), what are my options?
  • I am a Toronto Met alumni, faculty/ staff and looking for short term housing (less than 30 nights), what are my options?


I am not a student at Toronto Metropolitan University, can I book a room?

Yes, our summer room rentals are open to the general public.

 

How do I book a room?

Please refer to the Booking Your Stay (opens in new window)  page.

 

How do I check-in/check-out? What time is the front desk open?

Please check-in/check-out at the front desk for the residence that you have booked. Our front desk is staffed 24 hours a day and a staff will be available assist you.

International Living/Learning Center (ILC)

  • To enter the building, please use scan hotel key or use intercom 

Pitman Hall (PIT)

  • To enter the building, please use scan hotel key or use intercom 

Daphne Cockwell Complex (DCC)

  • To enter the building, please use scan hotel key or use intercom 
  • The DCC residence front desk/main floor is located on the 8th floor of the building.
     

What time is check-in? Is early check-in possible?

Check-in begins at 4:00pm. We will try to accommodate early check-ins after 12:00pm if the room is ready.

 

What time is check-out? Is late check-out possible?

Check-out is by 11:00am. Late check-out may be extended to 12:00pm if the room is not booked for another guest arriving on the same day.

 

Can you store my luggage?

The front desk offers complimentary day use luggage storage for all guests.

 

Can I use a Credit Card that does not belong to me?

All guests must check-in with a valid credit card under their name and a piece of government-issued identification. Third party credit cards are only accepted if the cardholder is onsite at check-in.

We ONLY accept debit cards and major credit cards (Mastercard, Visa, and American Express) for methods of payment at the front desk. Cash payments are not accepted. 

 

Are linen and towels included? What about housekeeping?

Yes, linen and towels are included in all stays. Weekly housekeeping will be provided based on your room rate.

 

Will there be internet in my room?

We offer complimentary wireless internet (Wi-Fi) in all residences. 

 

Will my room have a hair dryer or iron and ironing board?

Unfortunately, hair dryers or irons and iron boards are not available.

 

Do you have parking?


I am a student and looking for monthly summer housing (more than 30 nights), what are my options?

We offer monthly summer housing to students at a discounted rate.

If you are Toronto Met student, please visit Summer Housing to find out more.

If you are student from another post-secondary institution, please visit Co-op Housing to find out more.

 

I am a student and looking for short term housing (less than 30 nights), what are my options?

We offer nightly stays to Toronto Met students and students from other post-secondary institutions at a discounted rate. Please email reservations@torontomu.ca to obtain a booking link. 

 

I am a Toronto Met alumni, faculty/ staff and looking for short term housing (less than 30 nights), what are my options?

We offer nightly stays to Toronto Met alumni, faculty/ staff at a discounted rate. Please email reservations@torontomu.ca to obtain a booking link.