Crisis & Community Resources
If you are in crisis and in need of immediate attention, please call 911 or go to the nearest hospital. The closest emergency department to Toronto Metropolitan University (TMU) is St. Michael's Hospital (30 Bond Street).
9-8-8 Suicide Crisis Line (external link)
National suicide crisis helpline available to support you 24 hours a day, every day of the year.
Who is this for? Any individual who is in crisis or is concerned for someone else’s wellbeing.
Hours: 24/7
Call or text: 988
More information: 988 website (external link)
2-Spirited People of the First Nations (external link)
2-Spirited People of the First Nations provides crisis support to the 2-Spirit community including: crisis intervention, harm reduction, traditional supports, Mental Health supports and more.
Who is this for? 2-Spirit peoples and First Nations, Métis, and Inuit community members
Call: 211 to be dispatched
More information: 2-Spirited People of the First Nations website (external link)
Multilingual Distress Line (external link)
Provides emotional support, crisis intervention, and suicide prevention, intervention, and postvention in English, Cantonese, Mandarin, Portuguese, Spanish, Hindi, Punjabi, and Urdu.
Who is this for? At risk and vulnerable individuals in Peel Region
Hours: Monday to Friday, 10 a.m. to 10 p.m.
Call: 905-459-7777
More information: Distress Centres of Greater Toronto website (external link)
Trans LifeLine (external link)
A grassroots hotline and microgrants 501(c)(3) non-profit organization offering direct emotional and financial support – for the trans community, by the trans community.
Who is this for? Trans people in crisis
Hours: Monday to Friday, 1 p.m. to 9 p.m.
Call: 877-330-6366
211 & Toronto Community Crisis Service (TCCS) (external link)
211 is the mental health related crisis line. Individuals in crisis or second party callers can call 211 and be connected to a 211 dispatcher. Your call will then be dispatched to the TCCS crisis team. TCCS provides non-emergency mental health crisis support:
- Crisis intervention
- Primary care
- Harm reduction
- Traditional supports
- Basic life needs
- Mental health supports
- Referral coordination
- System navigation
- Family support
Who is this for? Anyone in the City of Toronto
Hours: 24/7
Call: 211
More information: 211 website (external link) or TCCS website (external link)
Gerstein Crisis Centre (external link)
The Gerstein Crisis Centre offers 24/7 telephone support, in-person mobile crisis team, community support referrals, substance use crisis management, follow-up, and access to short-term crisis beds.
Who is this for? Adults 16 years or older
Hours: 24/7
Call: 416-929-5200
More information: Gerstein Centre website (external link)
Good2Talk (external link)
Free, confidential services. Volunteer crisis responders and professional counsellors are there to help in English, French, and interpretation is also available in 100+ languages.
Who is this for? Post-secondary students in Ontario and Nova Scotia
Hours: 24/7
Call: 1-866-925-5454
Text: GOOD2TALKON to 686868
More information: Good2Talk website (external link)
St. Michael’s Hospital (external link)
Location:
30 Bond Street
Toronto, ON M5B 1W8
The emergency entrance is located at the corner of Victoria St. and Shuter St.
Phone:
416-360-4000
Hours:
Emergency service available 24/7
More information:
Mount Sinai Hospital (external link)
Location:
Mount Sinai Hospital
600 University Avenue
Toronto, ON
M5G 1X5
Phone:
416-596-4200
Hours:
Emergency service available 24/7
More information:
Toronto General Hospital (external link)
Location:
200 Elizabeth Street
Toronto, ON
M5G 2C4
Phone:
416-340-4800
Hours:
Emergency service available 24/7
More information:
Centre for Addiction and Mental Health (CAMH) (external link)
Who is this for?
Adult individuals with substance use or mental health issues.
Location:
Psychiatric Emergency Department
1051 Queen Street West
Toronto, ON
M6J 1H3
Phone:
416-535-8501 (press 2 for centralized info, intake, and scheduling for most services)
Hours:
Emergency service available 24/7
Visiting hours are daily, 8 am to 8 pm. Visitors under 12 years old must be accompanied by an adult visitor. Please contact your loved one’s care team if you would like to arrange a visit.
More information:
Community Supports (off Campus)
A list of off-campus, non-emergency and emergency resources to support your wellbeing.
Community Safety and Security (on Campus)
Community Safety and Security’s highest priority is the safety of all community members and they offer a variety of safety training and workshops and resources for staying safe on campus.
Please contact the Office of Student Care if:
- You learn a student has died
- You learn a student has been arrested
- You learn a student is currently hospitalized or is re-entering studies from hospitalization
- You suspect a student is in distress and/or is experiencing complex underlying issues outside of purely academic
Email: studentcare@torontomu.ca