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Frequent Questions and Answers

Top Questions from Current Students

Please note:

  • Refund requests submitted between December 16, 2022 and January 27, 2023 by students receiving OSAP funding, bursaries or other awards will be assessed beginning the week of January 30, 2023
  • The winter installment of the Guaranteed and Renewable Entrance Scholarship will be released starting January 11, 2023 and continue throughout the winter course enrolment period
  • OSAP confirmation of enrolments for the winter 2023 term will begin at the start of the winter 2023 term, and will continue on a rolling basis

Fall 2022 grades and standings will be considered official on Thursday, January 12, 2023.

Unofficial grades and academic standings may be visible in MyServicehub between January 9 and 11, 2023 as grades are being confirmed or revised. All grades and standings visible from January 9 through January 11, 2023 in MyServicehub are subject to change and considered unofficial.

If you are on academic probation with TMU you will receive an email on Thursday, January 12, 2023 with more information. Questions should be directed to your academic advisor.

  • January 9, 2023: Winter classes begin for all Engineering classes and  Architectural Science Collaborative Exercise classes offered in ENGR sessions only
  • January 13, 2023: Winter classes being for undergraduate programs (other than Engineering classes or Architectural Science Collaborative Exercise classes offered in ENGR sessions)
  • Monday, February 18 to Friday, February 24, 2023: Winter study week for undergraduate programs 
  • April 14, 2023: Last day of winter undergraduate program classes
  • April 17, 2023 to April 29, 2023: Winter Undergraduate Examination Period, and official end of winter term

See the Significant Dates in the Undergraduate Calendar for all important dates.

Undergraduate priority enrolment appointments are assigned by year level and program, and begin on Tuesday, December 27, 2022. Confirm your enrolment appointment date on your Student Center on MyServiceHub, or visit Course Enrolment.

The open enrolment period is from Tuesday, January 3 to Friday, January 27, 2023 for all undergraduate classes, except Engineering. The last day to enrol in Engineering classes and select Architectural Science classes is Friday, January 20, 2023.

Course Wait Lists will be available for select classes Tuesday, December 27, 2022 to Wednesday, January 25, 2023. Wait Lists for Engineering and select Architecture courses will be available until Wednesday, January 18, 2023.

Confirm your course delivery format, time and start dates for enrolled courses on MyServicehub. Your instructor will add you to the course on D2L Brightspace close to the course start date. If you are not added to the course by the first day of the class, please contact your teaching department.

Your undergraduate tuition and fees are paid through online banking for domestic students. Note that while the university name is changing to Toronto Metropolitan University, the payee remains ‘Ryerson University’ until further notice. Visit How to Pay Your Fees for more information.

You can confirm outstanding fees on your Student Center in MyServicehub. Keep in mind that your fees may change if you are still adding or dropping courses. If you are eligible for the winter installment of your Guaranteed Renewable Entrance Scholarship, it will be applied to your account in early January after the university reopens.

Winter term undergraduate tuition and fees are due Friday, January 27, 2022. Chang School of Continuing Education tuition fees are due at the time of course enrolment.

Guaranteed and Renewable Entrance Scholarships are released in two installments, at the start of the fall and winter terms. If you have received an Entrance Scholarship, awards will be assessed and funds added to your student account starting January 11, 2023. To ensure that you receive your funds without delay, check that you meet the eligibility requirements for the scholarship renewal by completing your course enrolments (i.e. 4 billing units or 80% course load) as soon as possible.

Entrance scholarship recipients who are eligible to have their scholarship renewed in accordance with the eligibility criteria, and who do not see the remaining half of the scholarship posted to their student account by January 25, 2023, must contact by January 31, 2023.

OSAP confirmation of enrolments for the winter 2023 semester will begin when classes resume for the winter 2023 semester, and will continue on a rolling basis. 

Please do not contact the ServiceHub requesting confirmation of enrolment, as this is an automatic process completed by Student Financial Assistance.  To avoid delays with your confirmation of enrolment, upload any required documentation and finalize your course enrolments as soon as possible during the winter enrolment period

For updates on your OSAP funding, please review your OSAP Message Centre Communications.

Once your OSAP enrolment is confirmed, it can take up to 10 business days for your funds to arrive. For details on how to track your funding, visit the National Student Loans Service Centre (NSLSC) funding tracker.

If you add or drop courses after your OSAP confirmation of enrolment is completed, your course load will be updated automatically once the winter 2023 open enrolment period finishes. There is no need to notify us.

For answers to frequently asked OSAP questions, check out google docWinter 2023: OSAP/Student Financial Assistance Frequently Asked Questions (FAQs), external link, opens in new window.

No need to worry if you have changed programs and/or have a different course load than what is indicated on your OSAP application. Our office will update your OSAP application on your behalf to reflect the program information on your student account. Please do not contact us to request this change. OSAP files will be updated by mid-February.

However, please note, if you have increased from a part-time course load to a full-time course load or vice versa, the process to update your OSAP application is not as easy. In this case, you would need to submit a brand new OSAP application that reflects your course load status.

For more information about what qualifies as a part-time or full-time course load, please visit part-time OSAP and full-time OSAP.

For answers to frequently asked OSAP questions, check out google docWinter 2023: OSAP/Student Financial Assistance Frequently Asked Questions (FAQs), external link, opens in new window.

Top Questions from Applicants

Learn more about all programs offered at TMU by visiting Programs.  

Learn about our Visit and Tours, as well as upcoming virtual and on-campus events where you can connect withTMU students and staff, and learn more about what it’s like to study at Toronto Metropolitan University.

Sign up for emails and other information to stay in touch with us, and to receive updates and invitations to events.

The method you use to apply to TMU will depend on your personal and academic background. 

Domestic Students: Visit the How to Apply page for full details on application types and application requirements. 

International students: Visit the International How to Apply page for details specific to international students and their applications.

Students in the Arts, Business Management, Engineering and Science programs can switch their plans (i.e. majors) to move within these programs. For example, they may change their plan from Arts, Criminology to Arts, Psychology, or from Civil Engineering to Mechanical Engineering. Consult your Program Department regarding instructions for a program/plan change. Visit applying for a plan change for details on how to switch plans in your student account.  

Current students interested in changing their program are required to apply for admission into the new program by using the TMU Application and must satisfy all admission requirements, including academic and if applicable, non-academic requirements. More information is available on the University or College Transfer Students page.

Admission decisions are posted to your ChooseTMU Applicant Portal, and are made using the information we have at the time we review your application.

Decisions are made on an ongoing basis. The majority of decisions for current Ontario secondary school applicants will be made between February and the end of May. The majority of decisions for all other applicants are made between February and late June.

See Admission Decision Release Dates for more information.

More Questions?

Ask ServiceHub, external link, opens in new window is available 24 hours a day, 7 days a week, and 365 days a year.

For example: "What programs do you offer?" or "How do I apply?"

The ServiceHub team can answer other questions you may have. Visit the ServiceHub Contact page for more information on how and when to contact us.