Contact ServiceHub
OSAP Confirmation of Enrolment
Confirmation of enrolment for OSAP, out-of-province, and U.S. financial assistance for fall 2024 has begun! Applications are being confirmed on a rolling basis throughout September. If you're awaiting funding, please allow up to two weeks for your confirmation to be completed. If your enrolment isn't confirmed by Monday, September 16 and your application is complete, please follow up with the ServiceHub at that time.
In-Person Support
- ServiceHub is located on the first floor of the Podium Building (POD-150)
- Building access is by OneCard only.
- If you do not have a OneCard, use the intercom at the entrance located near the corner of Victoria St. and Gould St. to request access from Campus Security
Schedule:
Monday to Thursday
10 a.m. to 5 p.m. EDT
Friday
10 a.m. to 4:30 p.m. EDT
Tell us how we did by completing the (google form) ServiceHub Feedback Survey (external link, opens in new window) .
- 416-979-5036
- Financial Aid Advisors are here to help you with your OSAP and other financial aid questions.
- Available by phone from Tuesday to Thursday.
Schedule:
Monday to Thursday
10 a.m. to 5 p.m. EDT
Friday
10 a.m. to 4:30 p.m. EDT
Tell us how we did by completing the (google form) ServiceHub Feedback Survey (external link, opens in new window) .
If you are applying for admission to an undergraduate program and require detailed assistance with your application, book an appointment with an Admissions Advising Officer.
Tell us how we did by completing the (google form) ServiceHub Feedback Survey (external link, opens in new window) .
Help Form
- Submit your questions to the (google form) ServiceHub Help Form (external link, opens in new window)
- ServiceHub staff will respond to your inquiry via email
Schedule:
Emails are responded to Monday through Friday
Tell us how we did by completing the (google form) ServiceHub Feedback Survey (external link, opens in new window) .
Other Contacts and Resources
Toronto Metropolitan University
ServiceHub (external link)
350 Victoria Street
Toronto ON M5B 2K3
If you’re a current undergraduate student with questions about your courses or program, contact your academic program advisor.
Are you experiencing problems accessing your student accounts or computing services? Contact the CCS Help Desk for support.
Applying to an undergraduate engineering program? Connect with the Engineering Admissions Office.
If you are a prospective undergraduate student or applicant, visit the Future Student Events page for information on our virtual tours, open houses and webinars, and to connect with a student recruiter.
The International Enrolment Team supports international students through every step of their journey to Toronto Metropolitan University.
Students and visitors should monitor their health for any COVID-19 symptoms and not come to campus if not feeling well.
To view information about important school-wide updates, please visit TMU's COVID-19 page.
Please Note:
- Toronto Metropolitan University is closed for an annual Mid-Year Break in December and all Statutory Holidays
- ServiceHub Privacy Statement
- Toronto Metropolitan University Notice of Collection
We're part of the Office of the Vice-Provost, Students.
Your university experience is made up of many opportunities to learn, grow and thrive — academically, personally and professionally. From admission to graduation, we’re here to support you with guidance and resources every step of the way.