Returning Learner Registration
Returning learner registration
Registration instructions and timelines for returning postgraduate learners appointed to a residency program.
We are pleased to welcome you back for the next year of training in your residency program.
Please review the instructions below in their entirety to complete your learner registration with the PGME Office and note that you must be registered by June 1, 2026.
Trainees are responsible for ensuring all registration requirements are completed on time. Delays in fulfilling these requirements may impact the continuation of your training.
This page will be updated as additional details become available, so we encourage you to check back regularly.
Have questions? We are here to help.
If you have any questions about the registration process, please contact us at pgme@torontomu.ca.
Timelines to help keep you on track
The steps required to begin your training on time are outlined with both suggested timelines and firm deadlines.
- Suggested timelines outline recommended dates for completing each step.
- Deadlines indicate required items with specific dates that must be completed.
Action immediately
Vulnerable Sector Screening/Check (VSS/VSC) requirement
You are required to have a Level 3 Vulnerable Sector Screen/Check per TMU Policy. TMU recognizes the VSS/VSC report as valid for five years from the date of issuance extending to the end of the academic year. For example, if a VSS/VSC is issued in July 2024, it remains valid until June 30, 2030.
If your VSS/VSC report is valid, you will be required to sign an Attestation Form. More information to follow.
If your VSS/VSC is expected to expire within your appointed term (per your LOA), please apply for a VSS/VSC report using the steps below. The process to request VSS/VSC reports varies depending on your place of residence.
If the VSS/VSC report is not clear, please contact the PGME Office immediately. If a criminal record is identified, we will contact you with further steps.
Residing within Peel Region: If you currently reside in the Peel Region (Brampton/Mississauga/Caledon), information on how to begin your VSS check can be found on the Peel Region Police website. You will need to create an account and provide all necessary information.
Residing in Toronto (with a M postal code): Toronto Police Services requires you to use our institution code to register: 202503TPSONA3551.
Residing in Ontario (outside the Peel Region): The VSS/VSC report must be requested from the police that services your home address. Please refer to your local police service to request a VSS/VSC.
Deadline: VSS/VSC reports are due on June 1, 2026.
Please note: As VSS/VSC reports can take up to 4 months to receive and cannot be expedited through police services, PGME strongly recommends you begin this step as soon as possible, so as not to delay your residency start date.
Immunization compliance
Per the policy, residents who do not comply with the immunization policy may be delayed in starting or continuing their medical training. Learners with a valid medical contraindication to a vaccine product (e.g., actively immunocompromised and live-attenuated vaccines) should contact the PGME Office for information about accommodation.
All proof of immunization must be uploaded to SGV for verification within 30 days of your start date.
Your immunization form will outline the steps for proof of immunization. Please ensure that all of your vaccinations will be valid by your start date. Some common vaccine expirations are as follows:
Condition |
Proof of immunization |
| Tuberculosis (TB) | Must provide a negative beeline TST with PPD/5TU done within the last 12 months OR the prior documented results of a two-step test and a negative TST within the last 12 months OR a chest radiograph within the last 24 months. |
| Influenza | Required for clinical placements occurring between November and April. |
| Covid-19 | Per Health Canada guidelines |
Deadline: Immunization compliance is required to be verifed by June 1, 2026.
Accommodation requests
Accommodations are handled through the PGME Office and the School of Medicine’s Learner Affairs Unit (LAU). For more information on requesting accommodations, please visit the Learner Services page.
We encourage you to reach out as soon as possible, to ensure that you have the opportunity to support your needs.
March 2026
Complete the PGME registration form
To access the registration form, go to my.torontomu.ca, select MyServiceHub from the top bar, and go to the eForms Center. On the left side of the browser, you can navigate to the PGME Registration Form. Please verify that all your personal information is correct in the form. This information will populate your electronic Letter Of Appointment (eLOA), so please ensure full accuracy.
eLOAs require your CPSO Number (e.g. 987654) to sign.
It is essential that you keep TMU and PGME informed of any changes to your name, permanent home and/or mailing address, and phone number. If your information is not up to date, you will miss important mailings and notifications. MyServiceHub allows you to update your personal data.
Please note: If your name changes in the future, while you are a resident at TMU, you will be required to complete a Personal Data Change Form and submit supporting documentation (where applicable). Learn more about personal information change requests here.
Submit the registration fee
The 2026 fee of $1,015 payable to Toronto Metropolitan University is required to complete registration through MyServiceHub. To complete payment, select eForms Center in MyServiceHub. From there, you can navigate to the Service Fee Payment. This payment can be done through Visa, Mastercard, or Amex.
Letter of Appointment (LOA) approval
Approval of your LOA from the date of submission will take 1-2 weeks for the PGME Office to verify and process the approvals.
Please note: LOAs cannot be issued without CPSO numbers.
Letter of Appointment (LOA) retrieval from MyServiceHub
Electronic Letters of Appointment (eLOA) will be available through MyServiceHub.
The My Communications section of your MyServiceHub account at my.torontomu portal is where you will be able to retrieve and download your LOA once it has been approved and issued by PGME. Click 'Pick up Letter' to view.
The My Communications tab is PGME’s primary method of communication with you relating to your LOA. To ensure your registration goes smoothly, please check this tab regularly until your final LOA submission has been received.
Letter of Appointment (LOA) sign back
Upon approval and signing of your LOA, PGME will approve and upload eLOA information directly to CPSO.
You will be required to sign the issued and approved LOA within 30 days of issuance. Failure to sign your LOA within 30 days could result in you being released from your residency program.
Please download and print a copy of your LOA. Once you have signed the LOA, please upload it to the My Communications tab. Your signed letter must be uploaded as a single .pdf or image (.jpeg, .png) file (maximum file size 10MB).
Ensure your attachment is a valid file and the document is clear and legible before uploading, as your submission cannot be accepted if it is not.
Your uploaded attachment must include all pages of the Letter of Appointment issued to you, including the signature page.
April 2026
Synergy Gateway Verified™ account access
To assist you with completing and verifying that your Vulnerable Sector Screen/Check (VSS/VSC), immunization, and mask fitting requirements are met, you will need to access Synergy Gateway Verified (SGV) (external link) .
If you are having difficulty accessing the platform, please contact the Synergy Helpdesk (external link) .
Deadline: account creation deadline is May 15, 2026.
Required clinical placement modules
Ahead of clinical training, you will be required to complete the following modules:
- Accessibility for Ontarians with Disabilities Act (AODA)
- Workplace Hazardous Materials Information System (WHMIS)
- Workplace Violence & Harassment Prevention
- Worker Health & Safety Awareness
- Freedom of Information and Protection of Privacy Act (FIPPA)
- Emergency Preparedness Codes (Osler)
- Infection Prevention and Control
- Customer Service Standard
- Introduction to Phishing
- Privacy & Security (Osler)
- Needlestick & Sharps Injury Prevention
These are available on the Learning Management System (LAMS).
Failure to complete these modules will impact your anticipated start date.
Deadline: modules are required to be completed by May 31, 2026.
College of Physicians and Surgeons of Ontario (CPSO) registration
Once you have signed your LOA, please proceed with ensuring your CPSO registration has begun. Your signaged LOA will be sent directly to the CPSO by the PGME Office within 2 weeks of your LOA being uploaded.
Failure to register with the CPSO will result in a delay in your anticipated start date.
Deadline: CPSO registration deadline is June 1, 2026.
Congratulations, your registration is now complete! If you have any questions about the registration process, please contact the PGME Office at pgme@torontomu.ca.