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Ozgur Turetken

Dr. Ozgur Turetken

Associate Dean, Research & Professor
DepartmentInformation Technology Management
EducationPhD, MBA, BSc
OfficeTRS 3-018
Phone416-979-5000 ext: 552481

Professor Ozgur Turetken (Ph.D., Oklahoma State University,, external link MBA,, external link BS, external link METU,, external link Ankara, Turkey) joined TRSITM in 2006. Prior to that, he served on the faculty of Temple University Fox School of Business and Management, external link for 6 years. Dr. Turetken's scholarly interests are mainly in applied (text) analytics especially in the context of individual decision making. His research on the organization and presentation of information as they relate to decision outcomes has been published in international journals and conferences, and has been funded by NSERC and SSHRC among other agencies. Ozgur is also a recipient of Ryerson SRC award in 2010. He is active in various research communities as an editor, external linkspecial interest group officer, external link, and track chair., external link He has developed and taught many undergraduate and graduate courses, mostly in evidence based management and supervised several theses. Ozgur also served in many committees at the departmental, faculty, and university levels at Ryerson. His service contributions have been recognized by the 2010 TRSM Service Award.

Human computer interaction in Web 2.0, data analytics for decision support systems

Publications in Refereed Journals (Last 6 Years)

*Dimitriadou, A., Djafarova, N., Turetken, O., Verkuyl, M., Ferworn, A. (2021) “Challenges in Serious Game Design and Development: Educators’ Experiences” in Simulation and Gaming (2019 SJR = 0.45)
Al-Natour, S., Turetken, O. (2020) “A Comparative Assessment of Sentiment Analysis and Star Ratings for Consumer Reviews” in International Journal of Information Management Vol. (54), p. 102132 (2019 Journal impact factor = 8.210, SJR = 2.88, rated A* in ABDC journal quality list)
*Panel Report: Schöbel, S., Janson A., Jahn, K., Kordyaka, B., Turetken, O., Djafarova, N., Saqr, M., Wu, D., Söllner, M., Adam, M., Gad, P. H., Leimeister, J. M. (2020) “A Research Agenda for the Why, What, and How of Gamification Designs Results on an ECIS 2019 Panel” in Communications of the AIS Vol. (46)1, article 30 (2019 SJR = 0.62, rated A in ABDC journal quality list)
*Demir, M., Turetken, O., Mashatan, A. (2020) “An Enterprise Transformation Guide for the Inevitable Blockchain Disruption” in Computer Vol. (53)6, pp. 34-43. (2019 Journal impact factor = 4.419, SJR = 0.79)
Mashatan, A., Turetken, O. (2020) “Preparing for the Information Security Threat from Quantum Computers” in Management Information Systems Quarterly Executive Vol. (19)2, pp. 157-164. (2019 Journal impact factor = 4.088, SJR = 2.32, rated A in ABDC journal quality list)
*Tomasi, S., Schuff, D., Turetken, O. (2018) “Understanding Novelty: How Task Structure and Tool Familiarity Moderate Performance” in Behavior and Information Technology Vol. (37)4, pp. 406-418. (2019 SJR = 0.64, rated A in ABDC journal quality list)
 Li, H., Chatterjee, S., Turetken, O. (2017) “Information Technology Enabled Persuasion: An Experimental Investigation of the Role of Communication Channel, Strategy and Affect” in AIS Transactions on Human-Computer Interaction Vol. (9)4, pp. 281-300 (Rated A in ABDC journal quality list)
Pick, J., Turetken, O., Deokar, A., Sarkar, A. (2017) “Location Analytics and Decision Support: Reflections on Recent Advancements, a Research Framework, and the Path Ahead” in Decision Support Systems Vol. 99, pp. 1-8. (2019 Journal impact factor = 4.721, SJR = 1.92, rated A* in ABDC journal quality list)
*Lak, P., Turetken, O. (2017) “The Impact of Sentiment Analysis Output On Decision Outcomes – An Empirical Evaluation,” in AIS Transactions on Human-Computer Interaction Vol. (9)1, pp. 1-22 (Rated A in ABDC journal quality list).
 Poku, E. K., Towler, M. R., Cummins, N. M., Curran, D. J., Turetken, O. (2016) “A Multi-Study Cost-effectiveness Comparison of the QFracture and FRAX Fracture Risk Algorithms” in Risk and Decision Analysis Vol. (6)1, pp. 1-6. (2019 SJR = 0.19)
 *Arpaci, I., Cetin, Y. Y., Turetken, O. (2015) “The Impact of Perceived Security on Organizational Adoption of Smartphones” in Cyberpsychology, Behavior, and Social Networking Vol. (18)10, pp. 602-608. (2019 Journal impact factor = 2.258, SJR = 1.35)
*Arpaci, I., Cetin, Y. Y., Turetken, O. (2015) “A Cross-Cultural Analysis of Smartphone Adoption by Canadian and Turkish Organizations” in Journal of Global Information Technology Management Vol. (18)3, pp. 214-238. (2019 Journal impact factor = 1.571, SJR = 0.3, rated B in ABDC journal quality list)
Book Chapters (Last 6 Years)
Demirel, A. G., Turetken, O. (2020) “Building Capable Organizations in the Age of Artificial Intelligence,” in Current Research in Humanities and Social Sciences, eds. H. Babacan, B. C. Tanritanir, pp. 367-391, IVPE, Cetinje, Montenegro.
*Szczech, M., Turetken, O. (2017) “The Competitive Landscape of Mobile Communications Industry in Canada – Predictive Analytic Modeling with Google Trends and Twitter,” in Annals of Information Systems special issue on “Analytics and Data Science: Advances in Research and Pedagogy,” eds. A. Deokar, A. Gupta, L. Iyer, M. Jones, pp. 143-162, Springer, Cham.
Peer-Reviewed Conference Proceedings (Last 6 Years)

*Demir, M., Turetken, O., Ferworn, A. (2020) “Blockchain-Based Transparent Disaster Relief Delivery Assurance” 14th IEEE International Systems Conference (SysCon), April 20-23, 2020, Montreal, QC (moved online)

*Demir, M., Turetken, O., Ferworn, A. (2019) “Blockchain and IoT for Delivery Assurance on Supply Chain (BIDAS)” IEEE Big Data, December 9-12, 2019, Los Angeles, CA

*Demir, M., Turetken, O., Ferworn, A. (2019) “A Financial Evaluation Framework for Blockchain Implementations” the 10th Annual Information Technology, Electronics and Mobile Communication Conference (IEEE IEMCON 2019), October 17-19, 2019, Vancouver, BC.

*Demir, M., Alalfi, M., Turetken, O., Ferworn, A. (2019) “Security Smells in Smart Contracts”, the 19th IEEE International Conference on Software Quality, Reliability and Security, July 22-25, 2019, Sofia, Bulgaria.

*Djafarova, N., Turetken, O. (2019) “Academic Integrity Training: Comparison of Game-Based Learning to Video-Based Scenarios” ECIS 2019 workshop “The what and how of user-centred gamification designs”, June 10, 2019, Stockholm, Sweden.

*Demir, M., Turetken, O., Ferworn, A. (2019) “Blockchain Based Transparent Vehicle Insurance Management” International Workshop on Blockchain Applications and Theory (BAT 2019), June 10-13, 2019, Rome, Italy.

*Demir, M., Mashatan, A., Turetken, O., Ferworn, A. (2018) “Utility Blockchain for Transparent Disaster Recovery” IEEE Electrical Power and Energy Conference (EPEC), October 10-11, 2018, Toronto, ON.

*Zefi, L., Djafarova, N., Bates, T., Ferworn, A., Turetken, O., Romaniuk, D., Mastrilli, P., Dimitriadou, A., Verkuyl, M. (2018) “The Art of Serious Game Design: A methodology and practical guide for serious game design within multidisciplinary teams”, International Academic Conference on Meaningful Play, October, 2018 – East Lansing, MI.

*Kiani, A., Al-Natour, S., Turetken, O. (2018) “A Comparison of Sentiment Analysis Tools”, Americas’ Conference on Information Systems (AMCIS), August 16-18, 2018 – New Orleans, LA.

Turetken, O., Al-Natour, S. (2016) “Empirical Evaluation of Automated Sentiment Analysis as a Decision Aid”, International Conference on Information Systems (ICIS), December 11-14, 2016 – Dublin, IE.

*Szczech, M., Turetken, O. (2015) “The Competitive Landscape of Mobile Communications Industry in Canada –Predictive Analytics Modeling with Google Trends and Twitter”, Business Analytics Congress, December 12-13, 2015 – Fort Worth, TX.

*Lak, P., Turetken, O. (2014) “Star Ratings versus Sentiment Analysis – A Comparison of Explicit and Implicit Measures of Opinions”, Hawaii International Conference on System Sciences (HICSS-47), January 6-9, 2014 – Big Island, HI.

Other Conference Presentations and Abstracts (Last 6 Years)

*Djafarova, N., Zefi, L., Dimitriadou, A., Turetken, “The Art of Serious Game Design Workshop. Panel presentation”, CGSA conference, University of British Columbia, June, 2019, Vancouver, BC.

*Djafarova, N., Zefi, L., Dimitriadou, A., Turetken, O. “A methodology and practical guide for serious game design,” Serious Play Conference, July, 2019, University of Quebec, Montreal, QB.

*Lak, P., Turetken, O. “The Impact of Sentiment Analysis on Decision Outcomes”, presented at CORS/INFORMS International Conference, June, 2015 – Montreal, QC.

Bener, A., Turetken, O. “The Impact of Big Data in Business Models and IS Transformation in Organizations,” Western Decision Sciences Institute (WSDI) Forty-Third Annual Meeting, April 1-4, 2014 – Napa, CA

*Co-authored with graduate students

Grant or Project Title Year Amount
eCampus Ontario Research and Innovation Grants (with N. Djafarova et al.): "Practical Design Guide for Simulation Game based Learning" 2016-2018 $95,942
Ted Rogers School of Management-FB PolyU Joint Research Grant (with S. Al-Natour and E. Ngai): "An Empirical Evaluation of Automated Sentiment Analysis as a Decision Aid” 2016-2017 $30,000
Ted Rogers School of Management Internal Research Grant (with Amir Gandomi): “Big Data, Analytics, and the Future of Marketing Education” 2015-2016 $7000

Ted Rogers School of Management Internal Research Grant: “Organizational Adoption Of Mobile Communication Technologies”

2013-2014 $5000

Turkish Scientific and Technical Research Council (TUBITAK), FATIH Project (with Tunga Gungor et al.): “Development of a Question Answering System to Provide Reliable Knowledge Access for Primary and Secondary Level Students”

2013-2015 566,991 TL or ~$325,000

Fed. Dev. Applied Research and Commercialization Grant (with Charles Davis): “Social Media and Audience Intelligence for Media Content Producers”

2012-2013 $32,800

Social Sciences and Humanities Research Council of Canada (SSHRC) strategic research grant on Management, Business and Finance (with Catherine Middleton): “Managing Ubiquitous Communication Technologies in Organizations: Diagnosing Problems and Developing Solutions for an 'Always-On' Environment”

2008-2011 $195,400

Natural Sciences and Engineering Council of Canada (NSERC) Discovery Grant for Research Program: “Management of the Blogosphere through Automated Clustering and Visualization - An Empirical Investigation”

2008-2013 $85,000

Natural Science and Engineering Research Council of Canada (NSERC) Research Tools and Instruments grant (with Deb Fels et al.)

2007 & Onwards  $55,624

Ryerson University SSHRC Institutional Grant (SIG): “Beyond Technology: The Role of Individual and Job Characteristics in Telework Success”

2007-2008 $6,967

Temple University Summer Research Fellowship Award

2004 $4,500


Course Code Course Title
ITM 100 Foundation of Information Systems
ITM 102 Business Information Systems I
ITM 107 Managerial Decision Making
ITM 410 Business Process Design
ITM 501 Decision Analysis


Course Code Course Title
MB/MT 8600 Research and Communication for Managers
MT 8105 World Logistics and Supply Chain Management
MT 8219 Theories of Technology and Organization
MT 8301 Collaboration and Decision Technologies
MT 8310 Special Topics Information Systems Management
  • PhD, Business Administration-Management Science and Information Systems, Oklahoma State University, USA
  • MBA, Management, Middle East Technical University, Turkey
  • BSc, Electrical Engineering, Middle East Technical University, Turkey
  • Member – Advisory Board, Association of Information Systems Special Interest Group on Decision Support and Analytics (AIS SIGDSA)
  • Keynote speaker – “ICT in Everyday Life,” International Conference on Information and Communication Technologies (ICICT), Karachi, Pakistan, December 30, 2017
  • Keynote speaker – “The Critical Role of Engagement in a BTM Oriented School” ITAC BTM Conference, Edmonton, AL, June 4, 2016
  • Faculty Panelist – DSI Doctorial Consortium, Seattle, WA, November 21, 2015
  • Visiting Scholar – Claremont Graduate University, Claremont, CA: 2013-2014
  • Member – AIS