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Headshot of Dr. Ozgur Turetken

Dr. Ozgur Turetken

Associate Dean, Research & Professor
DepartmentInformation Technology Management
EducationPhD, MBA, BSc
OfficeTRS 3-018
Phone416-979-5000 ext: 552481

Professor Ozgur Turetken (Ph.D., Oklahoma State University, (external link)  MBA, (external link)  BS (external link)  METU, (external link)  Ankara, Turkey) joined TRSITM in 2006. Prior to that, he served on the faculty of Temple University Fox School of Business and Management (external link)  for 6 years. Dr. Turetken's scholarly interests are mainly in applied (text) analytics especially in the context of individual decision making. His research on the organization and presentation of information as they relate to decision outcomes has been published in international journals and conferences, and has been funded by NSERC and SSHRC among other agencies. Ozgur is also a recipient of Ryerson SRC award in 2010. He is active in various research communities as an editor (external link) special interest group officer (external link) , and track chair. (external link)  He has developed and taught many undergraduate and graduate courses, mostly in evidence based management and supervised several theses. Ozgur also served in many committees at the departmental, faculty, and university levels at Toronto Metropolitan University. His service contributions have been recognized by the 2010 TRSM Service Award.

Human computer interaction in Web 2.0, data analytics for decision support systems

Publications in Refereed Journals (Last 6 Years)
*Vanderkooi, D., Mashatan, A., Turetken, O. (forthcoming) “Introducing Technological Disruption: How Breaking Media Attention on Corporate Events Impacts Online Sentiment” in Journal of Business Analytics (2022 CiteScore = 1.5, 2022 SJR = 0.234, rated C in ABDC journal quality list)
Roghanizad, M., Turetken, O. (2024) “Resource-seeking and Media Choice Process: A Case of Irrational Decision Making” in International Journal of Information Management (2022 2-yr Journal Impact Factor = 21, 2022 CiteScore = 41.9, 2022 SJR = 4.906, rated A* in ABDC journal quality list)
*Djafarova, N., Dimitriadou, A., Zefi, L., Turetken, O. (2023) “The Art of Serious Game Design: a framework and methodology” in AIS Transactions on Human-Computer Interaction Vol. (15)3, pp. 322-349 (Rated A in ABDC journal quality list)
Dong, L., Al-Natour, S., *Omeziri, U., Turetken, O. (2023) “Does user satisfaction affect employee well-being? An exploratory investigation at the onward and upward stage of enterprise system experience cycle” in Enterprise Information Systems Vol. (17)8 (2020 2-yr Journal Impact Factor = 4.35, 2020 SJR = 0.596, rated A in ABDC journal quality list)
*Demir, M., Turetken, O., Ferworn, A., Kargar, M. (2023) “A Blockchain-based System for Aid Delivery – Concept Development, Data Modeling, and Validation” in Journal of Database Management Vol. (34)1, pp. 1-35 (2021 2-yr Journal Impact Factor = 2.656, 2021 SJR = 0.59, rated A in ABDC journal quality list)

Keramati, A., Yazdani, A., Turetken, O., *Palanichamy, Y., (2023) “Evaluation of Cloud Computing Risks using an Integrated Fuzzy-ANP and FMEA Approach” in International Journal of Applied Decision Sciences Vol. (16)2, pp. 131-163 (2021 SJR = 0.261)

Chipidza, W., Li, Y., Mashatan A., Turetken, O., Olfman, L. (2023) “Quantum computing and IS - Harnessing the opportunities of emerging technologies” in Communications of the AIS Vol. (52)1, article 7 (2021 SJR = 0.693, rated A in ABDC journal quality list)
Dimitriadou, A., *Djafarova, N., Turetken, O., Verkuyl, M., Ferworn, A. (2021) “Challenges in Serious Game Design and Development: Educators’ Experiences” in Simulation and Gaming Vol. (52)2, pp. 132-152.  (2020 SJR = 0.51)
Al-Natour, S., Turetken, O. (2020) “A Comparative Assessment of Sentiment Analysis and Star Ratings for Consumer Reviews” in International Journal of Information Management Vol. (54), p. 102132 (2019 Journal impact factor = 8.210, SJR = 2.88, rated A* in ABDC journal quality list)

*Panel Report: Schöbel, S., Janson A., Jahn, K., Kordyaka, B., Turetken, O., Djafarova, N., Saqr, M., Wu, D., Söllner, M., Adam, M., Gad, P. H., Leimeister, J. M. (2020) “A Research Agenda for the Why, What, and How of Gamification Designs Results on an ECIS 2019 Panel” in Communications of the AIS Vol. (46)1, article 30 (2019 SJR = 0.62, rated A in ABDC journal quality list)

*Demir, M., Turetken, O., Mashatan, A. (2020) “An Enterprise Transformation Guide for the Inevitable Blockchain Disruption” in Computer Vol. (53)6, pp. 34-43. (2019 Journal impact factor = 4.419, SJR = 0.79)
Mashatan, A., Turetken, O. (2020) “Preparing for the Information Security Threat from Quantum Computers” in Management Information Systems Quarterly Executive Vol. (19)2, pp. 157-164. (2019 Journal impact factor = 4.088, SJR = 2.32, rated A in ABDC journal quality list)
Book Chapters (Last 6 Years)
Demirel, A. G., Turetken, O. (2020) “Building Capable Organizations in the Age of Artificial Intelligence,” in Current Research in Humanities and Social Sciences, eds. H. Babacan, B. C. Tanritanir, pp. 367-391, IVPE, Cetinje, Montenegro.
Peer-Reviewed Conference Proceedings (Last 6 Years)

*Li, Y., Vatrapu, R., Zihayat, M., Turetken, O. (2023) “Large language models in IS research” Administrative Sciences Association of Canada (ASAC) Annual Meeting, June 3-6, 2023. Toronto, ON )

*Noor, H., Turetken, O. (2023) “What Drives Sentiments on Social Media? An Exploratory Study on the 2021 Canadian Federal Election” Hawaii International Conference on System Sciences (HICSS-56), January 3-6, 2023, Maui, HI

*Vanderkooi, D., Mashatan A., Turetken, O. (2022) “What’s in a Name? Exploring How Twitter Discourse Reacts to a Brand Name Change” International Conference on Social Media and Society (#SMSociety). July 18-19, 2022 (virtual)

Roghanizad, M., Choi, E., Mashatan, A., Turetken, O. (2021) “Mindfulness and Phishing Email Detection” Americas’ Conference on Information Systems (AMCIS), August 9-13, 2021– Montreal, QC (moved online).
*Demir, M., Turetken, O., Ferworn, A. (2020) “Blockchain-Based Transparent Disaster Relief Delivery Assurance” 14th IEEE International Systems Conference (SysCon), April 20-23, 2020, Montreal, QC (moved online)
*Demir, M., Turetken, O., Ferworn, A. (2019) “Blockchain and IoT for Delivery Assurance on Supply Chain (BIDAS)” IEEE Big Data, December 9-12, 2019, Los Angeles, CA
*Demir, M., Turetken, O., Ferworn, A. (2019) “A Financial Evaluation Framework for Blockchain Implementations” the 10th Annual Information Technology, Electronics and Mobile Communication Conference (IEEE IEMCON 2019), October 17-19, 2019, Vancouver, BC.
*Demir, M., Alalfi, M., Turetken, O., Ferworn, A. (2019) “Security Smells in Smart Contracts”, the 19th IEEE International Conference on Software Quality, Reliability and Security, July 22-25, 2019, Sofia, Bulgaria.
*Djafarova, N., Turetken, O. (2019) “Academic Integrity Training: Comparison of Game-Based Learning to Video-Based Scenarios” ECIS 2019 workshop “The what and how of user-centred gamification designs”, June 10, 2019, Stockholm, Sweden.
*Demir, M., Turetken, O., Ferworn, A. (2019) “Blockchain Based Transparent Vehicle Insurance Management” International Workshop on Blockchain Applications and Theory (BAT 2019), June 10-13, 2019, Rome, Italy.
*Demir, M., Mashatan, A., Turetken, O., Ferworn, A. (2018) “Utility Blockchain for Transparent Disaster Recovery” IEEE Electrical Power and Energy Conference (EPEC), October 10-11, 2018, Toronto, ON.
*Zefi, L., Djafarova, N., Bates, T., Ferworn, A., Turetken, O., Romaniuk, D., Mastrilli, P., Dimitriadou, A., Verkuyl, M. (2018) “The Art of Serious Game Design: A methodology and practical guide for serious game design within multidisciplinary teams”, International Academic Conference on Meaningful Play, October, 2018 – East Lansing, MI.
*Kiani, A., Al-Natour, S., Turetken, O. (2018) “A Comparison of Sentiment Analysis Tools”, Americas’ Conference on Information Systems (AMCIS), August 16-18, 2018 – New Orleans, LA.
Other Conference Presentations and Abstracts (Last 6 Years)

Turetken, O. (2023) “Digital Immersion and Learning” Research Workshop on “The next generation internet: The role of metaverses, AR, VR, MR, and digital twins”, 27 April, 2023, Philadelphia, PA

*Granova, V., Mashatan, A., Turetken, O. (2023) “Changing Hearts and Minds: the role of cybersecurity champion programs in cybersecurity culture” HCI International, 23-28 July, 2023, Copenhagen, Denmark
Turetken, O. “Online Popularity and Business Performance” INFORMS Annual Meeting, October 26, 2021, Anaheim, CA / online
*Kennedy, R. W., Mashatan, A., Turetken, O. “The Privacy Calculus from Within: An Internal Calculus for Privacy Concerns of Mobile Users.” Sinformsmart Cybersecurity Network (Serene-risc) 2020 Annual Conference, October 22, 2020, Montreal, QC (moved online).
*Vanderkooi, D. Mashatan, A., & Turetken, O. “Investigating the Impact of the Privacy Paradox for Emerging and Post-Emerging IoT Devices on End User Adoption: A Comparative Study.” Smart Cybersecurity Network (SERENE-risc) 2020 Annual Conference, October 22, 2020, Montreal, QC (moved online). 
*Djafarova, N., Turetken, O., Dimitriadou, A., Foxe, J.P. “Academic Integrity in Space: Game-Based Learning”, Online Learning 2019, October 2019, Toronto, ON.
*Djafarova, N., Zefi, L., Dimitriadou, A., Turetken, “The Art of Serious Game Design Workshop. Panel presentation”, CGSA conference, University of British Columbia, June, 2019, Vancouver, BC.
*Djafarova, N., Zefi, L., Dimitriadou, A., Turetken, O. “A methodology and practical guide for serious game design,” Serious Play Conference, July, 2019, University of Quebec, Montreal, QB.

*Co-authored with graduate students

Grant or Project Title Year Amount
Social Sciences and Humanities Research Council of Canada (SSHRC) Insight Development Grant (with E. Choi, M. Roghanizad and A. Mashatan) “Mindfulness, Emotions, and Phishing Detection” 2022-2023 $52,232
TRSM Research Development Grant (with A. Mashatan) “Contextual and User-driven classification of Internet-of-Things: An Empirical Study based on Security, Privacy, Cost and Efficiency Requirements.” 2019-2020 $7,000
eCampus Ontario Research and Innovation Grants (with N. Djafarova et al.): "Practical Design Guide for Simulation Game based Learning" 2016-2018 $95,942
Ted Rogers School of Management-FB PolyU Joint Research Grant (with S. Al-Natour and E. Ngai): "An Empirical Evaluation of Automated Sentiment Analysis as a Decision Aid” 2016-2017 $30,000
Ted Rogers School of Management Internal Research Grant (with Amir Gandomi): “Big Data, Analytics, and the Future of Marketing Education” 2015-2016 $7000

Ted Rogers School of Management Internal Research Grant: “Organizational Adoption Of Mobile Communication Technologies”

2013-2014 $5000

Turkish Scientific and Technical Research Council (TUBITAK), FATIH Project (with Tunga Gungor et al.): “Development of a Question Answering System to Provide Reliable Knowledge Access for Primary and Secondary Level Students”

2013-2015 566,991 TL or ~$325,000

Fed. Dev. Applied Research and Commercialization Grant (with Charles Davis): “Social Media and Audience Intelligence for Media Content Producers”

2012-2013 $32,800

Social Sciences and Humanities Research Council of Canada (SSHRC) strategic research grant on Management, Business and Finance (with Catherine Middleton): “Managing Ubiquitous Communication Technologies in Organizations: Diagnosing Problems and Developing Solutions for an 'Always-On' Environment”

2008-2011 $195,400

Natural Sciences and Engineering Council of Canada (NSERC) Discovery Grant for Research Program: “Management of the Blogosphere through Automated Clustering and Visualization - An Empirical Investigation”

2008-2013 $85,000

Natural Science and Engineering Research Council of Canada (NSERC) Research Tools and Instruments grant (with Deb Fels et al.)

2007 & Onwards  $55,624

Ryerson University SSHRC Institutional Grant (SIG): “Beyond Technology: The Role of Individual and Job Characteristics in Telework Success”

2007-2008 $6,967

Temple University Summer Research Fellowship Award

2004 $4,500


Course Code Course Title

ITM 100

Foundation of Information Systems

ITM 102

Business Information Systems I

ITM 501

Decision Analysis


Course Code Course Title
MG 9201

Digital Enterprise and Social Media (PhD in Management)

MB/MT 8600

Research and Communication for Managers (MBA)

MT 8105

World Logistics and Supply Chain Management (MBA)

MT 8219

Theories of Technology and Organization (MSc. Management)

MT 8301 Collaboration and Decision Technologies (MBA)
  • PhD, Business Administration-Management Science and Information Systems, Oklahoma State University, USA
  • MBA, Management, Middle East Technical University, Turkey
  • BSc, Electrical Engineering, Middle East Technical University, Turkey
  • Member – Advisory Board, Association of Information Systems Special Interest Group on Decision Support and Analytics (AIS SIGDSA)
  • Keynote speaker – “ICT in Everyday Life,” International Conference on Information and Communication Technologies (ICICT), Karachi, Pakistan, December 30, 2017
  • Keynote speaker – “The Critical Role of Engagement in a BTM Oriented School” ITAC BTM Conference, Edmonton, AL, June 4, 2016
  • Faculty Panelist – DSI Doctorial Consortium, Seattle, WA, November 21, 2015
  • Visiting Scholar – Claremont Graduate University, Claremont, CA: 2013-2014
  • Member – AIS