To use TMU's online tools, you must first activate your TMU online identity by completing a series of web forms. During activation, you will pick your user name, such as johndoe, john.doe, etc., known as your my.torontomu username and your password. You will not get an email confirming your account activation.
As of August 1, 2019, all new students will be required to use two-factor authentication to access TMU services. This will require students to have either a mobile phone that can run Google Authenticator or a Universal 2nd Factor (U2F) key. U2F keys are available for purchase online or in some stores.
More information on two-factor, including setup information, can be found on the Computing and Communications Services (CCS) Two-Factor Authentication website.
Once activated, your TMU (formerly Ryerson) online identity gives you access to:
- your Ryerson email (valid at TMU)
- the central computer labs, including the Library and Kerr Hall West (KHW)-71
- the my.torontomu portal
- D2L Brightspace learning system
- Toronto Met wireless
- website accounts
- online Library resources
- campus printing
- Virtual Applications
If you are returning applicant or student, you do not need to activate your identity, as you have already done it. If you have any problems with activation, ask for help at the KHW-71 Help Desk.
The my.torontomu.ca portal connects you to systems, including D2L Brightspace, MyServiceHub and Google Apps at Toronto Metropolitan University (formerly Ryerson). Further, using the Self-Service module, you can change your password, view your account information, change your challenge phrase or manage your resources.
The MyServiceHub Student Center helps you manage all aspects of your academic, personal and financial information at TMU (formerly Ryerson). For example:
- view your timetable
- search for classes
- add or drop classes
- request an official or unofficial transcript
- apply to graduate
- view your grades and Academic Standing
- view your fees and financial information
- update your address, email and phone numbers
- register in a certificate program
You will find detailed instruction on how to reset your password at Password Changes. If you cannot remember your challenge phrase, an IT advisor can reset your password. Go to the computer lab located in KHW-71 or to the Library Reference Desk (2nd floor of the Library Building). Please bring a valid photo ID.
Computing and Communications Services (CCS): Password Changes
Your TMU (formerly Ryerson) email address will be your firstname.lastname@example.org, where your username is your my.torontomu username. For example, email@example.com. Your TMU email account stays active during any term in which you enrol as a graduate student. You will have access to your TMU email for five more years after your last class. See PDF filePolicy #157 – Establishment and Use of Ryerson E-mail Accounts for Official University Communication for more information.
Computing and Communications Services (CCS): Email and Learning Systems
Everyone with an active account at Toronto Metropolitan University (formerly Ryerson) has access to Google Apps, including Google Calendar and Google Drive. Google Gmail is also available for students who opt to use it during account activation. If you choose not to opt-in to Gmail, you can do so later by:
- logging into my.torontomu.ca,
- going to "Self Service",
- clicking Personal Account, and
- selecting the Opt Into Ryerson Gmail under Preferences.
When you opt-in, we will automatically switch you from RMail to Gmail.
TMU's IT services will never ask you for your password, and you should never give your password to anyone under any circumstances. If you receive a request to share your password or other confidential information, do not respond. Instead, report the problem to firstname.lastname@example.org or call 416-979-5000, ext. 556840.
Various software options are available to secure your computer. To explore best practices, learn about free antivirus software and firewalls, and look up various security documents for multiple applications, operating systems and mobile devices, go to the CCS's IT Security page.
Computing and Communications Services (CCS): IT Security
Computing and Communications Services (CCS): Lost or Stolen Devices
The TMU OneCard is Toronto Met's (formerly Ryerson's) official ID card, plus a whole lot more! The OneCard displays your name, picture and student number and functions as:
- official TMU Identification
- examination ID Requirement
- TMU Library card
- building, lab and graduate study space access card
- RAC/MAC Athletic Centre access card
- convenient purchasing card on campus (for food, vending, printing, copying, library fees, bookstore, and more)
- identification for TTC monthly transit pass discount at TMU Student Union (TMSU)
- and much more – new services are being added!
Please ensure to always protect and secure your OneCard.
If you completed relevant graduate courses at another institution before being admitted to Toronto Metropolitan University (formerly Ryerson) and they were not used towards the granting of a degree, you may apply for Transfer Credits. Suitable Transfer Credits satisfy course requirements, helping you to avoid repeating coursework and possibly making it easier for you to graduate sooner. Therefore, if you are eligible, you should apply as soon as possible.
Speak with your graduate program administrator to apply for Transfer Credits.
To earn a Toronto Metropolitan University (TMU) graduate degree or diploma, all students must complete a minimum of 50% of their program’s course requirements and all non-course degree requirements while enrolled in the program from which they are graduating at TMU.