FAQ

We are available to answer your questions when you stop by our office Monday to Friday, from 9 a.m. to 4 p.m., or email us at firstyeareng@torontomu.ca. If your question requires you to meet with an academic advisor, you may book a one-on-one appointment. (Please note that you must be logged in to your TMU email to access the calendar.) Alternatively, you can book an appointment through the FYEng Mobile app.

Have a Health Care Provider fill out the PDF fileTMU Student Health Certificate and submit it through the Senate Online Academic Consideration portal within 3 business days of your missed academic obligation. Students must also email their instructor to inform them of their absence, as soon as possible, as this is the first step. Students also have an option of submitting 1 request per term without supporting documentation (some restrictions apply, ie, final exams).

For more information, please visit the Meeting Academic Obligations page for details on this process.

Submit the Academic Consideration Request through the Senate Online Academic Consideration portal attaching any supporting documents you might have, within 3 business days of your missed obligation. Students must also email their instructor to inform them of your absence, as soon as possible, as this is the first step. Students also have an option of submitting 1 request per term without supporting documentation (some restrictions apply, ie, final exams).

For more information, visit the FYEO Meeting Academic Obligations page for details on this process.

Student's Academic Standing concerns their CGPA and TGPA, so if the CPGPA is 1.67 or above and their TGPA is 1.33 and above, they are still in good standing.

However, if a student fail a course that is required for your program you will be required to repeat it. If you fail a required course for the third time, you will be assigned an Academic Standing of Permanent Program Withdrawal.

For more information, visit the Grades, GPA and Academic Standing website.

Effective Fall 2021, in order to maintain a CLEAR standing, as per the 2021-2022 Undergraduate Calendar for Aerospace Engineering, Biomedical Engineering, Chemical Engineering Co-Op, Civil Engineering, Computer Engineering, Electrical Engineering, Industrial Engineering, and Mechanical Engineering, a CGPA of 1.67 (or higher) AND TGPA of 1.33 (or higher) will be required.

Students taking courses under a Probation Contract will need to adhere to the specific CGPA and TGPA requirements as per their contract.

For more information, visit the Undergraduate Calendar for the specific program, admittance year and click on Academic Standing Variation and Grades, GPA and Academic Standing website.

Your standing concerns your CGPA, so if it is still 1.67 or above, you are still in good standing.

However, if you fail a course that is required for your program you will be required to repeat it. You can take a course up to 3 times, after which your standing will become Permanent Program Withdraw. For more information, visit the Grades, GPA and Academic Standing website .

The First Year in Two Years program allows you to complete your first-year courses over two academic years. You can take anywhere from 1 - 6 courses in the Fall and Winter terms, and 1 - 3 courses in the Spring. The combination of courses can vary, and the course load can be reduced even further when necessary, providing changes are made within the published calendar deadlines.

Please speak to an academic advisor to start this program.

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Academic Accommodation Support (AAS) is supporting students remotely, including outreach to students via email and offering drop-in support via phone.

This includes supporting new student registrations.

Academic Accommodation Support Website: https://www.ryerson.ca/accommodations/

General Inquiries: aasadmin@torontomu.ca

Student Specific Inquiries: Academic Accommodation Facilitator listed on the student’s accommodation letter

Service Providers (Interpreters, etc.): aasbookings@torontomu.ca

TMU Noted Peer Note-taking: runoted@torontomu.ca

Students with Accomodations should connect directly with their AAS facilitator for Academic Adivising.

AAS-registered students should still book their accommodated tests through the Online Student Accommodations Portal, so that instructors are notified of their test accommodations. Then, the instructor will be able to apply the appropriate accommodations within the online test platform. If you are needing to do a make-up for a missed obligation, please contact your professors as they will let you know how they plan on administering the make-up.

Yes. Academic Accommodation Support (AAS) is transitioning to support students remotely, including outreach to students via email and offering drop-in support via phone. This includes supporting new student registrations, while the institution moves to alternate delivery of courses.

Academic Accommodation Support Website : https://www.torontomu.ca/accommodations/

General Inquiries: aasadmin@torontomu.ca

Student Specific Inquiries: Academic Accommodation Facilitator listed on the student’s accommodation letter

Service Providers (Interpreters, etc.): aasbookings@torontomu.ca

Students can submit a Grade or Standing Appeal if it falls under one of the grounds for appeal identified in the PDF fileTMU Academic Consideration Policy 167.

Once final grades are posted on RAMMS you can submit an appeal, if you believe you have grounds. Here is the link to the TMU Senate Appeals portal: https://www.torontomu.ca/senate/appeals/

Note: there are deadlines for Grade Appeals and Standing Appeals at the end of each semester listed on the Significant Dates.

Students are encouraged to contact the Academic Advocacy at the TMU Students’ Uni, external linkon who provide students with workshops, information and Academic Adivising on appeals. 

The TMU Ombudsperson also has resources regarding appeals on their website. 

Verify you are using the latest versions of Google Chrome or Firefox. Next, ensure you are using your TMU username and password to log in.

If you’re still having trouble logging in, contact the CCS Help Desk at help@torontomu.ca.

The ServiceHub has requested that general questions are asked at ask.ryerson.ca and submitted through the ServiceHub help form.

For more information, please check out the Service Hub contact page.

The ServiceHub has requested that general questions are asked at ask.ryerson.ca or submitted through the google formServiceHub help form, external link.

Students that normally have to go to the ServiceHub for in-person enrollment for non-engineering courses, minors, or the odd Chang School courses, will be directed to Shawzma, our academic advisor. If their enrollment request is approved, she’ll provide them with an enrollment letter and the contact email to have their registration processed.

The ServiceHub has requested that general questions are asked at ask.ryerson.ca or submitted through the ServiceHub help form.

Students that normally have to go to the ServiceHub for in-person enrollment for non-engineering courses, minors, or the odd Chang School courses, will be directed to Shawzma, our academic advisor. If their enrollment request is approved, she’ll provide them with an enrollment letter and the contact email to have their registration processed.

Yes, we have two very dedicated personal Counsellors in the Faculty of Engineering and Architectural Science; Jastej Gill and Jean Tsai. You may contact the Centre for Student Development and Counselling through phone (416-979-5195) or email (csdc@torontomu.ca) and ask to set up an appointment with one of our engineering counsellors.

24/7 support can also be accessed through, external link keep.meSA, external linkFE at 1-844-451-9700 or through the app found on the Apple Store and Google Play.

Enrollment is the process of selecting your courses for the academic year and adding them to MyServiceHub. During the course enrollment period, you can adjust your course schedule by adding, dropping or swapping classes. All incoming engineering students have the same first-year courses. Please check the undergraduate calendar for your year of admittance. Please check to make sure you are enrolled in these courses.

In addition to your 5 engineering course, you have to take 1 lower-level liberal course from Table A. The FYEO does not encourage students to take their Table A in the 1st semester, the two Table A's, one Table B and one Table B from the short list, can be completed anytime before graduation and students may want to consider taking them over a Spring/Summer semester.

You can review Table A and decide on what course interests you. From here, please refer to How to Enrol - MyServiceHub Support to enroll. This webpage provides a step-by-step guide on how to enrol.

Enrollment is the process of selecting your courses for the academic year and adding them to MyServiceHub. During the course enrollment period, you can adjust your course schedule by adding, dropping or swapping classes. All incoming engineering students have the same first-year courses. Please check the undergraduate calendar for your year of admittance. Please check to make sure you are enrolled in these courses.

In addition to your 5 engineering course, you have to take 1 lower-level liberal course from Table A. The FYEO does not encourage students to take their Table A in the 1st semester, the two Table A's, one Table B and one Table B from the short list, can be completed anytime before graduation and students may want to consider taking them over a Spring/Summer semester.

You can review Table A and decide on what course interests you. From here, please refer to How to Enrol - MyServiceHub Support page to enroll in courses.

Your schedule will be made for you at the beginning of the semester, provided that you completed your course intentions. You can make changes to your schedule during your enrolment period. To make schedule changes, students may do so on MyServiceHub (Ryerson Administrative Management Self Serivce) or VSB (Visual Schedule builder). Students who were admitted late will need to create their own timetable.

Learn more about MyServiceHub.

Course intentions are mandatory for all returning full-time undergraduate students. Refer to the Office of the Registrar website for details., opens in new window.

If you miss course intentions, or you acquire the prerequisites for courses that were not available to you during course intentions, you will have a second opportunity during the fall/winter course intention adjustment period. Refer to the Significant Dates calendar, opens in new window for exact dates.

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When do you recommend taking your liberal studies?

This varies for every student. Some students decide to take it in the Fall along with the required 5 (or less courses) and some decide to do them in the spring or in upper years. **We don’t encourage a full course load (of 6 courses) especially with online learning.**

All Engineering students are required to complete four Liberal Studies Courses as per their graduation requirements. You do not have to take your Liberal courses in your first year of study; liberal courses just have to be completed before you apply to graduate. Many students use the Spring/Summer term to complete their liberals or complete them in their later years so they can concentrate more on their Engineering courses, especially in their first year. In total, students must take TWO (2) Table A - Lower Level Liberals, ONE (1) Table B - Upper Level Liberal, and ONE (1) Engineering Upper Level Liberal..

Please note that first-year engineering midterms are often held on Fridays from 6 p.m. - 8 p.m., so you should ensure that you do not enroll in a Liberal studies course that conflicts with this time.

Students with an Academic Standing of Probationary are issued a Probationary Contract. The Probationary Contracts (which lists each student's assigned courses) are emailed to students invdividually from the firstyeareng@torontomu.ca email.

Students with a Probationary Standing are required to attend a MANDATORY seminar. At the seminar, an academic advisor will provide complete instructions on how the student proceeds after seminar, along with information about any course restrictions.

If students with a Probationary Contract would like to drop a course, they must meet request permission from an academic advisor for approval. Be aware of timelines and drop deadlines here when Academic Advising students. If an incomplete mark leaves a student on probation, they are to meet with an academic advisor and follow with the probationary contract issued until the grade is updated.

This means that students will be required to withdraw from their program and TMU for 12 months. Students will be expected to attend a MANDATORY Required to Withdraw seminar where specific information will be presented to students regarding their next steps as an RTW student. Some of which include ways that students may improve their chances of being reinstated back into your program.

If a student is Required to Withdraw, and their CGPA is at least 1.33 or higher, the student may be eligible for the Fresh Start Program after sitting out one semester. Pending approval, the student may pursue reinstatement or transfer to another program by taking two courses for credit in their first semester back and four courses in their second semester back.

Information on scholarships as well as links to a full list of non-faculty specific scholarships and awards can be found here .

Students can contact the Student Awards and Scholarships office via awards@torontomu.ca

Last day to drop Fall undergraduate classes to be eligible for a full refund of fees is Friday, September 16, 2022.

See TMU Significant Dates for details..

Students should wait until they have received their course outlines and have attended their first week of classes before purchasing any textbooks or course materials. During that time, professors will specify the required edition/version.

Permitted calculators for engineering students are the Sharp EL-546 and the Casio FX-991 models. Both course materials and calculators can be purchased through the TMU Campus Store., opens in new window

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This summer, the First-Year Engineering Office (FYEO) will be offering several optional programs such as the TMU Engineering Boost Program - a series of optional mini courses in math, physics, and programming designed to help you improve and reinforce fundamental topics and concepts you’ll encounter later in your first year engineering subjects. These courses are at no cost to you, and you can choose to register in one or two or all three of them to keep your studies up over the summer. Registration is required.

The Pre-Orientation, Orientation, Post-Orientation (Engineering POP) programs are an opportunity to learn more about the social and academic aspects of university, get involved on campus early, meet upper-year leaders and ambassadors (FYA), gain valuable leadership skills, network and meet other students with similar interests before orientation week.

If you don't pass the WST, you will receive a grade of INP (in-progress) in CEN 199, and are encouraged to enroll in LNG 111, LNG 112, LNG 113, or LNG 121, depending on the outcome of the WST assessment. These are writing-intensive humanities and social science courses designed to give you the opportunity to strengthen your foundation in communication. They also count as lower-level liberal studies courses.

If you don't pass your second attempt at the WST, or you just want to further develop your language and writing skills after completing the LNG courses, you may benefit from Ryerson's online and/or in-class preparatory English language courses offered through the G. Raymond Chang School of Continuing Education, opens in new window.

Note: You may not proceed into the third year of your engineering program without passing the WST. But if you don't pass the test during orientation, you will have more chances to write and pass the test. A reminder that students are not encouraged to take the first Table A listed in the calendar in the first Fall or Winter semester.