Office of Student Care

The Office of Student Care can help you access resources and holistic support following any challenges you may experience while you study. Student Care also works with the TMU community to identify students in distress and address disruptive student behaviour. Students, faculty, and staff can contact Student Care at any point to discuss a student they are concerned about, to determine appropriate next steps, or to make a referral.

Student Case Management Support:

• Provide support to students in distress due to complex mental health, medical, academic, personal, housing, and/or financial issues.
• Advocate for and assist students in navigating internal systems and services, and external resources.
• Help with coordinating care and connecting students to relevant academic supports, mental health resources, financial supports, etc. 
• Assist students in leaving or returning to studies due to medical leave or hospitalization.

Student Conduct Support:

• Provide guidance on responding to disruptive student behaviour.
• Support students in navigating behavioural challenges and identifying appropriate resources.
• Assist in addressing complaints about student behaviour, including managing the complaint resolution process under the Student Code of Non-Academic Conduct (Policy 61).

Consultation: 

• Offer consultation support to faculty, staff, students, or families supporting students in distress and/or causing disruptions at TMU.