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Virtual Proctoring

The Keep Teaching Taskforce (the “KTT”) has prepared the following guidance for faculty members and instructors regarding the invigilation of examinations and other forms of assessment during the COVID-19 pandemic.  This guidance has been prepared by the Committee in consultation with the Office of the General Counsel, the Privacy Office, the Academic Integrity Office, and Computing and Communications Services, the Centre for Excellence in Learning and Teaching, the Office of the Registrar, and Academic Accommodations Support.

When navigating issues surrounding the invigilation of evaluations for the Winter 2021 term and onward, faculty members and instructors should be mindful of the considerations outlined below.

Redesigning traditional assessments 

Toronto Metropolitan University strongly recommends that instructors redesign traditional high stakes assessments, like midterm and final exams, for remote teaching whenever possible (e.g. lower their weight in the grading scheme, convert them to open book or  (google doc) take home exams, (external link)  use  (google doc) alternative assessments (external link) , etc.).

Tools that are appropriate for virtual proctoring

If after careful consideration the circumstances still require a proctored examination, Toronto Metropolitan University has made a virtual proctoring tool available: Respondus LockDown Browser + Respondus Monitor. This is the only tool that should be used for virtual proctoring. 

Can Zoom be used for virtual proctoring?

Zoom is not recommended for virtual proctoring.

While virtual proctoring tools can act as a deterrent to academic misconduct, the tools come with some drawbacks that should be considered before adopting them.

What is Virtual Proctoring?

June 2021 Update: As of Spring/Summer 2021, Proctortrack is no longer available within the university.

Virtual proctoring platforms use a combination of software and a student’s webcam to monitor a student as they complete an assessment. These platforms can also involve browser lockdown software that prevents a student from opening additional applications and windows while they are taking an exam. Virtual proctoring software can be either automated or live. With automated proctoring, software algorithms monitor the student for suspicious behaviours and flag those for the professor to review. Live virtual proctoring involves a proctor observing the student through their webcam as they complete their exam. Ultimately, the goal of virtual proctoring is to ensure that the student who is taking the test or exam is who they claim to be, and are not engaging in academic misconduct (Eckenrode, Ricci, & Klingen, 2016).

References

Eckenrode, J., Ricci, M., & Klingen, A. (2016).  (PDF file) 7 things you should know about remote proctoring, EDUCAUSE Learning Initiative. (external link)