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Developing Canada's Digital-Ready Public Service

The federal public service has ambitious plans to develop a transformational digital platform that will support innovation; enable delivery of user-centered, customized, and accessible services; and increase transparency and accountability. Such a platform is critical for meeting the public's expectations for efficient and effective government. 

To move toward information technology modernization, Canada's public service must attract and retain world-class talent with the digital skills, experience, and mindset to drive this change. However, government is hamstrung by a skills gap. Not only does Canada suffer from a shortage of professionals with the skills government needs, but the people who possess digital skills are increasingly in demand in other sectors. 

Published:

March 2019

Authors:

Dr. Wendy Cukier

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