Developing Canada's Digital-Ready Public Service
The federal public service has ambitious plans to develop a transformational digital platform that will support innovation; enable delivery of user-centered, customized, and accessible services; and increase transparency and accountability. Such a platform is critical for meeting the public's expectations for efficient and effective government.
To move toward information technology modernization, Canada's public service must attract and retain world-class talent with the digital skills, experience, and mindset to drive this change. However, government is hamstrung by a skills gap. Not only does Canada suffer from a shortage of professionals with the skills government needs, but the people who possess digital skills are increasingly in demand in other sectors.
Published:
March 2019
Authors:
Dr. Wendy Cukier
