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Zoom is now (external link) 

Learn how to sign in to the Zoom app using Single Sign On (SSO). If you are experiencing any issues with your account, please email using your Toronto Metropolitan University email address.

Authorized TMU HIPAA Zoom account users (who provide medical care or discuss confidential patient data): is now (external link) 

Zoom is an online meeting tool recommended for teaching-related web conferencing, especially if your classes comprise more than 100 people. All staff, faculty and teaching assistants have licensed Zoom accounts at this time. 

  • Features: screensharing, breakout rooms, annotations, chat, record meetings, and more.
  • Room capacity: 300 people per room. 
    • Expecting more than 300 participants? You can request a large class license (up to 500 people). Webinar licenses (500 to 1000 people) are available at a cost. Please contact:
  • Delivery method: Zoom desktop app (preferred) or Chrome web client (limited features).
  • Meeting length: Up to 4 hour meetings.

Hosting a meeting? Check out these security tips.

New to Zoom? Watch some video tutorials.

Getting Started 

 For your safety: some meetings require you to authenticate with your my.torontomu credentials. Before joining a meeting, we recommend you sign in to the Zoom desktop or mobile app using Single Sign On (SSO).

Faculty, teaching assistants, and staff

All faculty, teaching assistants, and staff have licensed Zoom accounts. Simply go to (external link)  and sign-in.


Your instructor may require you to login and authenticate with your Toronto Metropolitan University credentials to join the meeting room. Doing so requires a Toronto Metropolitan University Zoom account. Click on "Sign In" on the (external link)  portal to create a Toronto Metropolitan University Zoom account, and then sign in to the Zoom desktop or mobile application using the Single Sign On (SSO) option. For instructions, please read the Continuity of Learning Guide.


In August 2023, Zoom made updates to their Terms of Service and privacy policies, specifically addressing changes related to AI features. Please note that these changes do not impact the TMU community, as our current license does not include the use of AI features. Zoom has also clarified their stance, stating that they do not use any of your audio, video, chat, screen sharing, attachments or other communications-like Customer Content (such as poll results, whiteboard and reactions) to train Zoom or third-party artificial intelligence models.

For more information, please read Zoom’s blog post: How Zoom’s terms of service and practices apply to AI features. (external link) 

Privacy recommendations for online classes

Please review privacy recommendations intended for online classes. Please note, different settings may be required for confidential virtual meetings.

Please share the following with your students along with the meeting room details. You can make adjustments to this to reflect the needs of your course.

Code of Conduct

During this online session it is the responsibility of all of us to create and maintain a welcoming and accepting learning environment. All students are expected to conduct themselves in accordance with the Student Code of Non-Academic Conduct as outlined in  (PDF file) Senate Policy 61.

The Student Code of Non-Academic Conduct reflects the expectation that students will conduct themselves in a manner consistent with generally accepted standards of behaviour, University regulations and policies, departmental policies, and in compliance with federal, provincial and municipal laws, as well as professional standards and codes of ethics that govern students who are members of some regulated professions.


This session will be recorded so that it can be made available to students who are not able to attend this session. If you do not wish to be seen or heard, please keep your camera or microphone turned off. Participants joining by phone will have their phone numbers masked for privacy.


All questions should be asked through the chat panel unless otherwise stated. Inappropriate or disrespectful language in the chat panel will not be tolerated. The host/co-hosts (TA/GA, Faculty, or Instructor) reserve the right to remove anyone who does not behave accordingly.

By entering the meeting, you acknowledge that you have read and accept the terms above.

Discrimination and Harassment Prevention Policy and Sexual Violence Policy

During Zoom sessions, it is the responsibility of all members of the Toronto Metropolitan University community, including students, faculty and staff, to create and maintain an online learning and working environment free from discrimination, harassment and sexual violence. All Toronto Metropolitan University community members are required to conduct themselves in accordance with the Discrimination and Harassment Prevention Policy and Sexual Violence Policy.

  • If you believe that conduct that constitutes discrimination, harassment and/or sexual violence has occurred on Zoom, contact Human Rights Services: or 416-979-5349
  • If you have been affected by sexual violence and are seeking support, contact Consent Comes First, the Office of Sexual Violence Support and Education:

The university has conducted the privacy impact assessment and security assessment on Zoom. Please review the recommendations from the assessments:

  1. Before you start using Zoom, please review Zoom’s Privacy Policy (external link) .
  2. When you are going to record the meeting:

    1. you need to let the participants know the meeting is recorded prior or at the start of the meeting,
    2. you should not discuss sensitive topics as discussed in the privacy policy, and
    3. the host is responsible for the retention and deletion of the recordings in accordance with record retention schedule.

For questions about Zoom privacy, please email us at and we will consult with the Privacy Office accordingly.

Not sure if this is the right tool?

For teaching-related web conferencing, we recommend using Zoom, especially if your classes comprise more than 100 people.

For administrative and other web conferencing, we recommend using Google Meet. Google Meet is an online meeting tool that you can access with your  Toronto Metropolitan University G Suite account - no download required.

Program Google Meet Zoom
Recommended use Best for smaller meetings and administrative staff. For teaching-related web conferencing and online lectures.
Room capacity 500 people per room or livestream up to 100, 000 people (faculty and staff can only host livestreams). 300 people per room.
500 people per Webinar (by request only).
Delivery method Any web browser. Zoom app (preferred) or Chrome web client (limited features).
Ability to chat with other participants
Supports desktop sharing 
Break-out sessions
Attend or host meeting from mobile
Password enabled rooms
Recording capabilities
Dial in by phone (Long distance & international call charges may apply)
Closed captioning Automatically generated. Participants can toggle on or off.  Automatically generated, although the host must enable "Live Transcript" at the start of every meeting. 
Screen reader accessibility Compatible with most screen readers. Compatible with most screen readers.

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