Zoom
ryerson.zoom.us is now torontomu.zoom.us (external link)
Learn how to sign in to the Zoom app using Single Sign On (SSO). If you are experiencing any issues with your account, please email help@torontomu.ca using your Toronto Metropolitan University email address.
Authorized TMU HIPAA Zoom account users (who provide medical care or discuss confidential patient data): ryersonhipaa.zoom.us is now torontomu-hipaa.zoom.us (external link)

Zoom is an online meeting tool recommended for teaching-related web conferencing, especially if your classes comprise more than 100 people. All staff, faculty and teaching assistants have licensed Zoom accounts at this time.
- Features: screensharing, breakout rooms, annotations, chat, record meetings, and more.
- Room capacity: 300 people per room.
- Expecting more than 300 participants? You can request a large class license (up to 500 people). Webinar licenses (500 to 1000 people) are available at a cost. Please contact: help@torontomu.ca
- Delivery method: Zoom desktop app (preferred) or Chrome web client (limited features).
- Meeting length: Up to 4 hour meetings.
Hosting a meeting? Check out these security tips.
New to Zoom? Watch some video tutorials.
Getting Started
For your safety: some meetings require you to authenticate with your my.torontomu credentials. Before joining a meeting, we recommend you sign in to the Zoom desktop or mobile app using Single Sign On (SSO).
Faculty, teaching assistants, and staff
All faculty, teaching assistants, and staff have licensed Zoom accounts. Simply go to torontomu.zoom.us (external link) and sign-in.
Students
Your instructor may require you to login and authenticate with your Toronto Metropolitan University credentials to join the meeting room. Doing so requires a Toronto Metropolitan University Zoom account. Click on "Sign In" on the torontomu.zoom.us (external link) portal to create a Toronto Metropolitan University Zoom account, and then sign in to the Zoom desktop or mobile application using the Single Sign On (SSO) option. For instructions, please read the Continuity of Learning Guide.
Privacy
In August 2023, Zoom made updates to their Terms of Service and privacy policies, specifically addressing changes related to AI features. Please note that these changes do not impact the TMU community, as our current license does not include the use of AI features. Zoom has also clarified their stance, stating that they do not use any of your audio, video, chat, screen sharing, attachments or other communications-like Customer Content (such as poll results, whiteboard and reactions) to train Zoom or third-party artificial intelligence models.
For more information, please read Zoom’s blog post: How Zoom’s terms of service and practices apply to AI features. (external link)
Privacy recommendations for online classes
Please review privacy recommendations intended for online classes. Please note, different settings may be required for confidential virtual meetings.
The university has conducted the privacy impact assessment and security assessment on Zoom. Please review the recommendations from the assessments:
- Before you start using Zoom, please review Zoom’s Privacy Policy (external link) .
When you are going to record the meeting:
- you need to let the participants know the meeting is recorded prior or at the start of the meeting,
- you should not discuss sensitive topics as discussed in the privacy policy, and
- the host is responsible for the retention and deletion of the recordings in accordance with record retention schedule.
For questions about Zoom privacy, please email us at dmp@torontomu.ca and we will consult with the Privacy Office accordingly.
Not sure if this is the right tool?
For teaching-related web conferencing, we recommend using Zoom, especially if your classes comprise more than 100 people.
For administrative and other web conferencing, we recommend using Google Meet. Google Meet is an online meeting tool that you can access with your Toronto Metropolitan University G Suite account - no download required.
Program | Google Meet | Zoom |
---|---|---|
Recommended use | Best for smaller meetings and administrative staff. | For teaching-related web conferencing and online lectures. |
Room capacity | 500 people per room or livestream up to 100, 000 people (faculty and staff can only host livestreams). | 300 people per room. 500 people per Webinar (by request only). |
Delivery method | Any web browser. | Zoom app (preferred) or Chrome web client (limited features). |
Ability to chat with other participants | ✓ | ✓ |
Supports desktop sharing | ✓ | ✓ |
Whiteboard | ✓ | ✓ |
Break-out sessions | ✓ | ✓ |
Attend or host meeting from mobile | ✓ | ✓ |
Password enabled rooms | ✓ | ✓ |
Recording capabilities | ✓ | ✓ |
Dial in by phone (Long distance & international call charges may apply) | ✓ | ✓ |
Closed captioning | Automatically generated. Participants can toggle on or off. | Automatically generated, although the host must enable "Live Transcript" at the start of every meeting. |
Screen reader accessibility | Compatible with most screen readers. | Compatible with most screen readers. |
Support
- Watch Zoom's Video Tutorials (external link)
- Visit Zoom's Help Center (external link)
- Email help@torontomu.ca using your Toronto Metropolitan University email address.