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Frederic Dimanche

Dr. Frédéric Dimanche

Professor | Director, Ted Rogers School of Hospitality and Tourism Management
DepartmentHospitality and Tourism Management
EducationPhD
OfficeTRS 3-062
Phone(416) 979-5000 ext. 555117

Frédéric obtained his Ph.D. from the University of Oregon (USA). He then worked as a Professor in the School of Hotel Restaurant and Tourism Administration at the University of New Orleans. After over 15 years in the USA, where he also worked as Research Director of The Olinger Group, a full service marketing research firm, he joined SKEMA Business School in 2001 to create and develop on the French Riviera the Center for Tourism Management and award-winning Master programs in tourism, event, and hospitality management. Frédéric joined The Ted Rogers School in 2015.

Frédéric has published numerous tourism-related research articles and has co-authored one book (in French) on hospitality management and another one on tourism in Russia. His research has been published in Annals of Tourism Research, the Journal of Travel Research, or the Journal of Travel and Tourism Marketing, among others.

He has contributed as a guest lecturer or as a consultant to universities, private companies, and national or regional tourism organizations in Canada, France, the USA, and other countries in Europe, Asia, and the Americas. Frédéric is a past President of the Travel and Tourism Research Association Europe.

linkedin.com/in/fredericdimanche (external link, opens in new window) 

 @FDimanche (external link, opens in new window) 

Marketing, consumer behaviour, destination competitiveness

Peer-reviewed publications

Dubois, L.-E., & Dimanche, F. (2022). Brighter but not clearer: Entertainment-dependent destinations dealing with long COVID (external link) Journal of Themed Experience and Attractions Studies2(1). 

Griffin, T., Guttentag, D., Lee, S. H. (M.), Giberson, J., & Dimanche, F. (2022). Is VR always better for destination marketing? Comparing different media and styles (external link) Journal of Vacation Marketing. doi.org/10.1177/13567667221078252

Koç, B., Küçükergin, G., & Dimanche, F. (2022). How destructive are negative tourist-to-tourist interactions despite the mitigating effect of optimism? (external link) Journal of Destination Marketing and Management. doi.org/10.1016/j.jdmm.2022.100693

Dimanche, F., & Lo, K. (2022). The elusive search for talent: Skill gaps in the Canadian luxury hotel sector (external link) Tourism and Hospitality, 3(1), 31- 46. doi.org/10.3390/tourhosp3010003

Della Lucia, M., Dimanche, F., Giudici, E., Camargo, B. A., & Winchenbach, A. (2021). Enhancing tourism education: The contribution of humanistic management (external link) The Humanistic Management Journal. doi.org/10.1007/s41463-021-00111-3

Dubois, L.-E., & Dimanche, F. (2021). The futures of entertainment-dependent cities in a post-COVID world (external link) Journal of Tourism Futures, 7(3), 364-376. doi.org/10.1108/JTF-11-2020-0208

Havitz, M. E., Pritchard, M., & Dimanche, F. (2021). Leisure matters: Cross-continent conversations in a time of crisis (external link) Leisure Sciences43(1-2), 323-329. doi.org/10.1080/01490400.2020.1774451 

Rech, Y., Paget, E., & Dimanche, F. (2019). Uncertain tourism: Evolution of a French winter sports resort and network dynamics (external link) Journal of Destination Marketing and Management, 12(June), 95-104. doi.org/10.1016/j.jdmm.2019.03.003

Andrades, L., & Dimanche, F. (2019). Destination competitiveness in Russia: Tourism professionals’ skills and competences (external link) International Journal of Contemporary Hospitality Management. doi.org/10.1108/IJCHM-11-2017-0769

Griffin, T., & Dimanche, F. (2017). Urban tourism: The growing role of VFR and immigration (external link) Journal of Tourism Futures, 3(2), 103-113. doi.org/10.1108/JTF-10-2016-0036

Andrades, L., & Dimanche, F. (2017). Destination competitiveness and tourism development in Russia: Issues and challenges (external link) Tourism Management, 62, 360-376. doi.org/10.1016/j.tourman.2017.05.008

Clark, H., Dimanche, F., Cotter, R., & Lee-Rosen, D. (2017). Human capital challenges in the events industry of Canada: Finding innovative solutions (external link) Worldwide Hospitality and Tourism Themes9(4), 424-432. doi.org/10.1108/WHATT-04-2017-0018

Forgacs, G., & Dimanche, F. (2016). Revenue challenges for hotels in the sharing economy: Facing the Airbnb menace (external link) Journal of Revenue and Pricing Management. 15(6), 509-515. doi.org/10.1057/s41272-016-0071-z

Articles in professional or trade journals & magazines

McClinchey, K. & Dimanche, F. (2021, November 21). Fear of travelling: Canadians need to put travel risk into perspective (external link) The Conversation

Strom, F., & Dimanche, F. (2021, March 31). Retailers in Canada must compete for talent amid challenges due to the pandemic (external link) Retail Insider

Strom, F., & Dimanche, F. (2021, February 18). The future of retail in Canada (external link) Retail Insider.  

Dimanche, F., & Strom, S. (2020, June 22). Customer experience will help retailers overcome the financial hit from coronavirus (external link) The Conversation

Dimanche, F. (2016, October 24). The case for Toronto’s Expo bid (external link) The National Post

Forgacs, G., & Dimanche, F. (2016, April 15). How hotels can compete for revenue against the growing threat of Airbnb? (external link)  Hospitality Net.

Book contributions

Wright, K.-A., & Dimanche, F. (forthcoming). Canadian immigration policies: Implications for discrimination and biases in tourism employment In S. Slocum (Ed.), Inclusion in tourism: Understanding institutional discrimination and bias. Routledge.

Della Lucia, M., Giudici, E., & Dimanche, F. (2021). Lessons for shared value creation in tourism: The pandemic challenge. In M. Della Lucia & E. Giudici (Eds.), Humanistic management and sustainable tourism: Human, social and environmental challenges. Routledge.

Giberson, J., & Dimanche, F. (2019). Tourism and hospitality insights 16.12: Virtual Reality. In A. Fyall, P. Legohérel, I. Frochot, & Y. Wang, Marketing for Tourism and Hospitality: Collaboration, technology and experiences (pp. 428-430). Routledge.

Andrades, L., & Dimanche, F. (2018). Co-creation of experience value: A tourist behavior approach (Ch. 7). In N. Prebensen, J. Chen, & M. Uysal (Eds.), Creating experience value in tourism (2nd ed., pp. 83-97). CABI.

Dimanche, F., & Andrades, L. (2018). Methodological issues in cross-cultural tourism and hospitality research (Ch. 40). In R. Nunkoo (Ed.), Handbook of research methods in tourism and hospitality management. E. Elgar.

Dodds, R., Dimanche, F., & Sadowski, M. (2018). Planning for growth in islands: The case of Cuba. In M. McLeod & R. Croes (Eds.), Tourism management in warm-water island destinations (pp. 95-107). CABI.

Dimanche, F., & Griffin, T. (2017). Cross-cultural and visual research: Issues and concerns. In E. Sirakaya-Turk, M. Uysal, W. Hammitt, and J. Vaske (Eds.), Research Methods for Leisure, Recreation and Tourism (2nd ed., pp. 228-242). CABI.

​Recently, he has been teaching the following courses:

Undergraduate courses
  • HTM 402 - Strategic Marketing Planning
  • HTT 700 - Current Issues in Hospitality/Tourism - Risk and Crisis Management
  • HTT 700 - Current Issues in Hospitality/Tourism - Luxury Management 
  • HTT 800 - Field Studies in Hospitality and Tourism
Honours & awards
2020    Ryerson’s Associate Vice Provost International's Global Learning Award
2020 Ryerson University Ted Rogers School of Management Outstanding Research Recognition Award
2017 Inducted as a Fellow for the Ontario Hostelry Institute
2013 Elected to the International Academy for the Study of Tourism
2010 University of New Brunswick's Harrison McCain Foundation Research Professor Award